Incident Management Tools
Complement and boost your incident response efforts using Squadcast. Get a modern platform with SRE-focused incident management tools for IT and Ops.
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Manage your On-Call team
On-Call Scheduling and Rotations
Create a periodic or customised on-call schedule and rotations with ease.
Escalation Policies
Set policies to auto-escalate incidents to the right individual or team.
Schedule Overrides
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
All Incidents Dashboard
Get unlimited email and push notifications allowing your teams to collaborate with contextual alert information and resolve incidents with speed and efficiency.
SLO Dashboard
Track Service Level Objectives (SLO) for latency, memory, and status code breaches.
Incident Notes
Incident Notes (previously Incident War Rooms) to enable real-time collaboration between all the responders.
Incident Watchers
Users can subscribe to an incident and add important stakeholders as ‘Watchers’ to an incident.
Extension for Slack
Use the bidirectional integration to allow responses from a Slack channel.
Runbooks
Take instant response for known incidents using runbooks.
Rebuild and Rollback
Instantly rollback when a recent release triggers incidents.
In-Depth Analytics
View time period graphs for core metrics. Drill down from team-level or
individual level performances.
individual level performances.
