Incident Management Tools

Complement and boost your incident response efforts using Squadcast. Get a modern platform with SRE-focused incident management tools for IT and Ops.
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Manage your On-Call team

On-Call Scheduling and Rotations

On-Call Scheduling and Rotations

Create a periodic or customised on-call schedule and rotations with ease.
Escalation Policies

Escalation Policies

Set policies to auto-escalate incidents to the right individual or team.
Schedule Overrides

Schedule Overrides

With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
All Incidents Dashboard

All Incidents Dashboard

Get unlimited email and push notifications allowing your teams to collaborate with contextual alert information and resolve incidents with speed and efficiency.
SLO Dashboard

SLO Dashboard

Track Service Level Objectives (SLO) for latency, memory, and status code breaches.
Incident Notes

Incident Notes

Incident Notes (previously Incident War Rooms) to enable real-time collaboration between all the responders.
Incident Watchers

Incident Watchers

Users can subscribe to an incident and add important stakeholders as ‘Watchers’ to an incident.
Extension for Slack

Extension for Slack

Use the bidirectional integration to allow responses from a Slack channel.
Runbooks

Runbooks

Take instant response for known incidents using runbooks.
Rebuild and Rollback

Rebuild and Rollback

Instantly rollback when a recent release triggers incidents.
In-Depth Analytics

In-Depth Analytics

View time period graphs for core metrics. Drill down from team-level or
individual level performances.

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds...
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2 Best IT Management Products 2022 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Sandro Franchi
CTO

Ready to Start?

Monitor, Optimize and Investigate. Drill down from organization level or
team level performances and spot areas of improvement.
Incident Response Mobility
Manage incidents on the go with Squadcast mobile app for Android and iOS devices
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Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2 Best IT Management Products 2022 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2
Best IT Management Products 2022 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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