Set policies to auto-escalate incidents to the right individual or team.
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
All Incidents Dashboard
Get unlimited email and push notifications allowing your teams to collaborate with contextual alert information and resolve incidents with speed and efficiency.
Track Service Level Objectives (SLO) for latency, memory, and status code breaches.
Incident Notes (previously Incident War Rooms) to enable real-time collaboration between all the responders.
Users can subscribe to an incident and add important stakeholders as ‘Watchers’ to an incident.
Extension for Slack
Use the bidirectional integration to allow responses from a Slack channel.
Take instant response for known incidents using runbooks.
Rebuild and Rollback
Instantly rollback when a recent release triggers incidents.
View time period graphs for core metrics. Drill down from team-level or individual level performances.
Native Integrations with your Tech Stack
Hit the ground running with your preferred set of tools for monitoring, messaging, ticketing, log management, error tracking, ITSM and more.