Squadcast allows you to track Service Level Indicators (SLIs) like uptime, latency and throughput volume. Set custom thresholds to get notified when breached.
See all your configured SLOs on a single dashboard. Analyze breaches instantly with a quick snapshot of SLIs rolled up for all your services.
Empower your teams to take actions directly from within Squadcast when an incident occurs.You can automate: Acknowledging or resolving an incident, Rebuilding a project via Build/Deploy tools, Rebooting a server, Rolling back a feature, Running custom scripts and much more
Take instant response for known incidents using executable runbooks
Use the bidirectional integration to allow responses from a Slack channel.
Our virtual incident war rooms on Squadcast empowers teams to get the right responders virtually in one place for collaboration. Make operations transparent by providing complete information on the incident response.
You can configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast itself. Customers can subscribe to real-time updates.
You can expose the status of your internal services privately to other internal teams. See who is working on an incident if the service is down. Page teams responsible for specific services.
With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. This allows you to invest your valuable time in understanding the root cause and important follow up actions. You can edit,add notes and document lessons learnt leading to a more comprehensive incident report
For a given time period you can derive the MTTA/MTTR of your organisation and instantly deduce the volume and the speed at which your team is acknowledging and resolving incidents
You can also view the status of each service and for each individual or the organisation as a whole
Quickly get a top level view of the incident timeline displayed in reverse chronological order as to when the incident was first triggered and assigned, who acknowledged it or re-assigned and who resolved them and when
Export Incident timelines into easily readable PDF or marked down version