Dimension Data

, Are you looking to upgrade your Incident Response Tech Stack?

Experience seamless operations and intelligent automation, complemented by insightful analytics, even in complex environments. Our solution can effortlessly integrate with

Dimension Data

infrastructure, offering robust API and Terraform provisioning for unparalleled extensibility.

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Over 500 Global Businesses Choose Squadcast for its Simplicity & End-to-End Incident Management Capabilities

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Unify Incident Response workflows, under one roof

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Squadcast Reliability Automation Platform

SLOs

Continous Learning with AI/ML Ops*

On-Call Management

Incident Response

Automate with Workflows

* Coming Soon

Better
Visibility

Reliability
Automation

Zero Context
Switching

Enhanced
Collaboration

Quicker
Resolutions

Continuous
Learning

Better
Transparency

squadcast reliability automation platform

How Squadcast can Deliver for

Dimension Data

Efficient Incident Response

When issues arise, time is crucial. With Squadcast, you can get all hands on board and tackle incidents swiftly, minimizing downtime and mitigating the impact on your business.

Boost Time to Resolution by 68%

Equip teams with a centralized repository of clear steps to tackle incidents quickly. We’re talking reduced MTTR& toil and a shift towards continuous improvements of operations.

Identify Response Actions and Delegate Them Easily

Enable your teams to link existing Runbooks to incidents for handy response guides. Create tasks and reminders for yourself and others to ensure everything's handled promptly.

Delivering efficiency across the
Incident Management Lifecycle

68%

Reduction in average MTTR

$500k

Saved per year, per customer

1000+

Hours saved per customer

*above are median stats across our global client base of product & service companies

Since the implementation of Squadcast, we’ve managed to reduce the number of incoming alerts from tens of thousands to hundreds, all thanks to the flexible deduplication mechanism. CloudOps work has never been more organized and for the first time, we are able to use the Postmortem feature as a true knowledge base for repeating alerts. Squadcast brings simplicity and flexibility and has a direct effect on the decrease in alert fatigue and the increase of awareness.

Avner Yaacov

Senior Manager,

What our customers are saying

Read Case Study

Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management

Migration Support

Learn More

Enjoy a seamless transition to Squadcast with expert
migration support for any tool

and more...

Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management

Read Case Study

Introducing the new bidirectional

integration

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.

View all 200+ Integrations

Extend Squadcast to other systems

API-first

Use our fully featured APIs to interact with other Systems.

Webhooks

Send incident information from Squadcast to any other platform.

Terraform

Create or manage Squadcast's resources at scale.

Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.

Kegan Adams

COO,

Enterprise Grade Security

Trust Squadcast to keep your data secure and meet your compliance requirements.

We Prioritize Security and Compliance at Our Core

Squadcast holds ISO 27001 certification and complies with GDPR and SOC 2 Type II standards. This ensures that all our users benefit from robust security measures, including secure access controls, customizable authentication, and continuous data encryption.

Enterprise Grade

We offer a fully scalable platform that includes Single Sign-On (SSO), world-class support, customizable Role-Based Access Control (RBAC), multi-team functionality, encryption, Terraform, webhooks, APIs, and adaptable data residency options. Squadcast maintains a Service Commitment level of at least 99.9% in any given calendar month.

Dave L

CTO

"Incredible value, very reactive team and well maintained platform"

It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving...

Read Review on G2

Aashray A

Senior Software Engineer

"Our Ops teams love it!"

We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified...

Read Review on G2

Kadu B

Infrastructure Coordinator

"Modern on call tool to squads"

Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents...

Read Review on G2

Andrew H

“Customer centricity”

Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical...

Read Review on G2

José Victor A

Desenvolvedor Back-end

"Good service at a reasonable price with all the features that we needed."

Its very easy to change witch team are responsible for with services with it's service abstraction. The status page feature helped us to improve...

Read Review on G2

Kourosh T

“Operation Sleep Saver”

Escalation is what I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling. Schedules is great, it gives various tools to setup Oncall, Maintenance, ...

Read Review on G2

Featured in G2's Top 10 Incident Management Tools Report

Squadcast is a leader in Incident Management on G2

Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2

Squadcast is a leader in Americas IT Alerting on G2

Squadcast is a leader in Europe IT Alerting on G2

Squadcast is a leader in Enterprise Incident Management on G2

Dimension Data

, Are you looking to upgrade your Incident Response Tech Stack?

How Squadcast can Deliver for

Dimension Data

Efficient Incident Response

Boost Time to Resolution by 68%

Identify Response Actions and Delegate Them Easily

Delivering efficiency across theIncident Management Lifecycle

Native Integrations with your Tech Stack

Delivering efficiency across the
Incident Management Lifecycle