Squadcast | Incident management | Incident response | SRE

On-Call and Incident Response
in one platform

Cobbling different products together to achieve better 'Reliability' is, well, quite unreliable 🙂
Experience the difference of our end-to-end Reliability platform.

On-Call & Incident Response

Never miss a critical alert! Intelligently group alerts - dedupe & tag to reduce resolution time and avoid false alarms. Send critical alerts to the right people through multiple channels.

Service Catalog

Get an accurate snapshot of all the services in one dashboard and classify and provision your services efficiently. Leverage our Service Catalog for a hassle-free operational experience!

Runbooks

Automate repetitive tasks to improve incident resolution efficiency and leverage Runbooks for less time-consuming incident remediation. Remove toil from your workflows.

SLOs and Error Budgets

Manage your Service Level Objectives (SLOs), track performance, and get alerted when things go wrong - in one consolidated dashboard.

Blameless Retrospectives

Every incident is an opportunity to become better at what you do - let’s put that learning into action! Improve reliability by continuously learning from every incident.

Status Page

Transparency is one of the core principles of SRE, and our Status Page helps you proactively communicate the status of your services to your customers at all times.

TRUE Reliability

Being alert to respond to incidents used to be good enough. Well, not anymore.
TRUE Reliability is the Squadcast way to achieve your Reliability goals.

Reliability Workflow Platform

Stack up powerful Incident Response and easy-to-use On-Call features along with SRE workflows to achieve TRUE Reliability.

proactive incident management

TRIAGE

Identify, Isolate and Route Incidents to the right folks

RESOLVE

Seamless Collaboration aiding Rapid Response

UNDERSTAND

Fix vulnerabilities & build Resilient Systems

ENHANCE

Balance Innovation and Reliability

Reliability workflow platform

INCIDENT RESPONSE

Service Catalog

Integrations

Collaboration

Alert Routing

Mobile App

Runbooks

Response Actions

Automation Workflows

ChatOps

Incident Notes

Status Page

Retrospectives

SLOs and Error Budget

Reliability Insights

On-Call

Squads

Call Routing

Escalation Policies

On-Call Schedules

Incident Analytics

TRUE Reliability

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.

Integrations

Extend our platform to other systems using our APIs and Webhooks

API-first

Use our fully featured APIs to interact with other Systems.

Webhooks

Send incident information from Squadcast to any other platform.

Terraform

Create or manage Squadcast's resources at scale.

Discover Squadcast by Role

DEVOPS/SRE

SOFTWARE ENGINEERING

IT OPERATIONS MANAGEMENT

PRODUCT MANAGEMENT

CUSTOMER SUCCESS

ENGINEERING LEADERSHIP

Contextual Visibility for Rapid Response

Rapid Incident Response
‍
‍Reduce MTTA & MTTR using ‘Intelligent Event Aggregation & Routing rules’, Runbooks & integrations with collaboration tools.
Accelerate Production Velocity
‍
‍With our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate something custom. Increase your deployment frequency confidently with our Service Maintenance Windows.
Contextual visibility

‍Stay on top of critical incident metrics with our centralized Incident Dashboard & dive deep into incident, user, team, & organization level analytics.

Deliver Reliable Software

With our SLO Tracker deliver reliable features at pace, without sacrificing quality or breaking your SLAs.
Iterative Continuous Improvement

‍Unleash the power of actionable performance reports to help your engineering teams improve their processes & turbocharge innovation.
Clear Communication

‍Break down departmental silos with Incident-specific communication channels, & increase transparency with configurable Status Pages & Role-based Stakeholder access.

Increase Availability and Uptime

‍Service downtime dragging you down? Leverage rule-based Alert Suppression & Deduplication, Runbooks, & Postmortems to swiftly detect, resolve, and report critical incidents.
Clarity in Complexity

‍Streamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.
Visualize Service Health

‍Reduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.

Data-Driven Approach

‍Dig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.
Increase Feature Delivery
‍
‍Leverage quick Incident Detection & Resolution capabilities to confidently ship features faster.
Deliver Reliable Products
‍
‍Turn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.

Manage Incidents effortlessly

Leverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.
Reduce Churn

‍Nobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.
Proactive Customer Communication

‍Capture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.

Streamline Incident Management

‍With our Integrated Reliability Platform, unify all your Incident Management processes, automate workflows, & enable faster response & resolution.
Accelerate Time-to-Market

‍Innovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.
Foster Continuous Improvement

‍Use actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.

Revamp your Incident Response
while you save!

See how we stack up against multiple tools in our offering
as one integrated Reliability Workflow platform

Hassle-free and Simple On-Call
Modern Incident Response with Intuitive Actionable Alerting
Enhance Transparency with fully customizable Status Pages

On-Call Management

Incident Response

Status Page

$160 / Month

for a team of 10 users billed annually

Multiple tools
‍

$699 / Month

for a team of 10 users billed annually

Optimize your savings by upto 300% per month

*Disclaimer: The above is an approximate calculation.

View Pricing

Revamp your Incident Response
while you save!

See how we stack up against multiple tools in our offering
as one integrated Reliability Workflow platform

On-Call Management

Incident Response

Status Page

$160 / Month

for a team of 10 users billed annually

$159 / Month

Multiple tools
‍

$699 / Month

for a team of 10 users billed annually

Optimize your savings by upto 300% per month

Hassle-free Incident Management with Quick and Simple On-Call
Orchestrated & Rapid Incident Response
Enhance Transparency with fully customizable Status Pages

$160 / Month

for a team of 10 users billed annually

On-Call Management

Incident Response

Status Page

$160 / Month

for a team of 10 users billed annually

Multiple tools
‍

$699 / Month

for a team of 10 users billed annually

Optimize your savings by upto 300% per month

*Disclaimer: The above is an approximate calculation.

View Pricing

Your search for an
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Enterprise Grade Security

Trust Squadcast to keep your data secure and meet your compliance requirements.