Squadcast | Incident Management | Incident Response | SRE

Squadcast Joins SolarWinds

Together, we’re redefining the future of Reliability!

We’re excited to share that Squadcast has been acquired by SolarWinds. For the first time in the industry, observability and automated incident response are coming together in a unified solution, bridging the gap between detection and resolution.

By combining SolarWinds’s deep observability insights with Squadcast’s intelligent incident response platform, enterprises now have access to a seamless, end-to-end reliability solution that:
‍

✅ Identifies and resolves issues in real time, eliminating delays and inefficiencies
✅ Breaks operational silos by integrating monitoring, on-call, and automation workflows
✅ Offers cloud and on-prem observability flexibility to meet modern enterprise needs
✅ Accelerates innovation with AI-driven insights and automated remediation

This partnership empowers IT, DevOps, and Engineering teams to proactively manage reliability, ensuring faster resolution, reduced downtime, and exceptional digital experiences.

Stay tuned for what’s next, this is just the beginning! 🚀 Learn more here.

Where Incident Response
Meets Reliability Automation

Cobbling different products together to achieve better 'Reliability' is, well, quite unreliable 🙂
Experience the difference with our end-to-end Incident Management platform that leads to better Reliability

Squadcast Reliability Automation Platform

SLOs

Continous Learning with AI/ML Ops*

On-Call Management

Incident Response

Automate with Workflows

* Coming Soon

Better
Visibility

Reliability
Automation

Zero Context
Switching

Enhanced
Collaboration

Quicker
Resolutions

Continuous
Learning

Better
Transparency

squadcast reliability automation platform

Squadcast Reliability Automation Platform

Continous Learning with AI/ML Ops

On-Call Management

Incident Response

Automate with Workflows

*Coming Soon

Better Visibility over Services & SLOs

‍Service Level Objectives ensure reliability, while our Service Graph & Catalog offer a quick ecosystem health view.

Automate with Workflows

Automate routine tasks with Workflows to improve efficiency & Reliability.

Combined On-Call & Incident Response

Access all on-call and incident data within a single Unified Platform.

Quicker Resolutions with Runbooks

Add Runbooks to incidents automatically & let teams resolve incidents quickly.

Foster a Learning Culture with Postmortems

Analyze incident data to identify Root Causes and make informed decisions.

Status Pages for Transparency

Practice transparency with everyone involved with customizable Status Pages.

Delivering efficiency across the
Incident Management Lifecycle

68%

Reduction in average MTTR

$500k

Saved per year, per customer

1000+

Hours saved per customer

*above are median stats across our global client base of product & service companies

Since the implementation of Squadcast, we’ve managed to reduce the number of incoming alerts from tens of thousands to hundreds, all thanks to the flexible deduplication mechanism. CloudOps work has never been more organized and for the first time, we are able to use the Postmortem feature as a true knowledge base for repeating alerts. Squadcast brings simplicity and flexibility and has a direct effect on the decrease in alert fatigue and the increase of awareness.

Avner Yaacov

Senior Manager

Where Incident Response
Meets Reliability Automation

Delivering efficiency across the
Incident Management Lifecycle

68%

Reduction in average MTTR

$500k

Saved per year, per customer

1000+

Hours saved per customer

*above are median stats across our global client base of product & service companies

Avner Yaacov

Senior Manager,

Simplify Incident Management by
consolidating workflows

Unified On-Call and Incident Response
Streamline incident management with a unified interface, enabling your team to swiftly detect and address issues as they arise.

Comprehensive Alert Tracking
Monitor alerts originating from various sources, ensuring no critical issues go unnoticed.

Transparent Communication
Foster trust and open communication with all stakeholders with transparency throughout the incident management lifecycle.

More automation, Fewer on-call
Implement best practices in Incident Management and improve the Reliability and Resilience of your systems from one simple, affordable, integrated, and customizable platform.

Uncomplicate Incident Management by consolidating workflows

Leverage automation to streamline workflows

Enhanced Alert ManagementRoute and aggregate alerts by leveraging Global Event Rules, customizable rulesets to streamline alert management and reduce noise so you can focus on the most critical issues.

Effortless Incident ResolutionAutomatically document remediation steps, simplifying the response process for future incidents.

Informed Planning DecisionsWith continuous tracking of outages and SLO adherence, make more informed planning decisions and improve overall service reliability.

Continuous LearningLearn actively with past incidents and reliability insights, and take proactive measures to prevent the recurrence of incidents.

Reduce downtime and save on cost with
robust, proactive tools

Proactive Incident Management
Identify the root cause of issues and implement strategies to prevent future business disruptions.

Achieve TRUE Reliability
Bring together On-Call Alerting, Incident Management, and SRE workflows, automating key processes for unwavering reliability.

Transparent Pricing
Make informed platform investments with transparent pricing right from the start - and zero hidden costs.

Migration Assistance & Transparent Pricing
Take advantage of our migration assistance and transparent pricing (with zero hidden costs) to make the switch stress-free.

Quick Implementation and Stellar Support
93% of users applaud us for ease of admin and quality of support. View our customer success stories here to learn more.

Reduce downtime and save on cost with robust, proactive tools

Introducing the new bidirectional

integration

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.

View all 200+ Integrations

Extend Squadcast to other systems

API-first

Use our fully featured APIs to interact with other Systems.

Webhooks

Send incident information from Squadcast to any other platform.

Terraform

Create or manage Squadcast's resources at scale.

Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.

Kegan Adams

COO,

Keep systems resilient consistently
with TRUE Reliability

Being alert to respond to incidents used to be good enough.

proactive incident management

TRIAGE

Identify, Isolate and Route Incidents to the right folks

RESOLVE

Seamless Collaboration aiding Rapid Response

UNDERSTAND

Fix vulnerabilities & build Resilient Systems

ENHANCE

Balance Innovation and Reliability

INTEGRATED
INCIDENT
MANAGEMENT

INCIDENT RESPONSE

Service Catalog

Integrations

Collaboration

Alert Routing

Mobile App

Runbooks

Response Actions

Automation Workflows

ChatOps

Incident Notes

Status Page

Retrospectives

SLOs and Error Budget

Reliability Insights

On-Call

Squads

Call Routing

Escalation Policies

On-Call Schedules

Incident Analytics

Enterprise Grade Security

Trust Squadcast to keep your data secure and meet your compliance requirements.

We Prioritize Security and Compliance at Our Core

Squadcast holds ISO 27001 certification and complies with GDPR and SOC 2 Type II standards. This ensures that all our users benefit from robust security measures, including secure access controls, customizable authentication, and continuous data encryption.

Enterprise Grade

We offer a fully scalable platform that includes Single Sign-On (SSO), world-class support, customizable Role-Based Access Control (RBAC), multi-team functionality, encryption, Terraform, webhooks, APIs, and adaptable data residency options. Squadcast maintains a Service Commitment level of at least 99.9% in any given calendar month.

Optimize your savings by
up to 300%
per month

On-Call Management

Incident Response

Status Pages

Reliability Automation

$699/month
‍(10 users billed annually)

$160/month
‍(10 users billed annually)

Replace multiple tools that are driving up your subscription costs.

View Pricing

Resources

Locate Product Documentation, access Case Studies, Product Updates, and more.
Hang out with our awesome developer community!

Optimize your savings by upto 300% per month

Hassle-free and Simple On-Call
Modern Incident Response with Intuitive Actionable Alerting
Enhance Transparency with fully customizable Status Pages

On-Call Management

Incident Response

Status Page

$160 / Month

for a team of 10 users billed annually

Multiple tools
‍

$699 / Month

for a team of 10 users billed annually

*Disclaimer: The above is an approximate calculation.

View Pricing

What our customers are saying

Read Case Study

Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management

Migration Support

Learn More

Enjoy a seamless transition to Squadcast with expert
migration support for any tool

and more...

Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management

Read Case Study

Dave L

CTO

"Incredible value, very reactive team and well maintained platform"

It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving...

Read Review on G2

Aashray A

Senior Software Engineer

"Our Ops teams love it!"

We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified...

Read Review on G2

Kadu B

Infrastructure Coordinator

"Modern on call tool to squads"

Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents...

Read Review on G2

Andrew H

“Customer centricity”

Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical...

Read Review on G2

José Victor A

Desenvolvedor Back-end

"Good service at a reasonable price with all the features that we needed."

Its very easy to change witch team are responsible for with services with it's service abstraction. The status page feature helped us to improve...

Read Review on G2

Kourosh T

“Operation Sleep Saver”

Escalation is what I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling. Schedules is great, it gives various tools to setup Oncall, Maintenance, ...

Read Review on G2

Featured in G2's Top 10 Incident Management Tools Report

Squadcast is a leader in Incident Management on G2

Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2

Squadcast is a leader in Americas IT Alerting on G2

Squadcast is a leader in Europe IT Alerting on G2

Squadcast is a leader in Enterprise Incident Management on G2

Explore Squadcast's
Unified Incident Management Platform

Take a Product Tour

Resources

Locate Product Documentation, access Case Studies, Product Updates, and more.
Hang out with our awesome developer community!

Be in Control of

Be in Control of

Where Incident Response
Meets Reliability Automation

On-Call & Incident Response

Service Catalog

Runbooks

SLOs and Error Budgets

Blameless Retrospectives

Status Pages

Workflows

Delivering efficiency across the
Incident Management Lifecycle

Where Incident Response
Meets Reliability Automation

Delivering efficiency across the
Incident Management Lifecycle

Simplify Incident Management by
consolidating workflows

Leverage automation to streamline workflows

Reduce downtime and save on cost with
robust, proactive tools

Native Integrations with your Tech Stack