The PagerDuty Alternative Preferred by Developers

Developers prefer Squadcast over PagerDuty for its uncluttered UI and powerful Reliability Automation features that reduce alert fatigue and improve Incident Response efficiency. Squadcast’s transparent pricing & packaging with zero hidden costs has consistently won the approval of several global businesses.
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SLO Tracker
ON-Call Schedules
Service catalog
Runbooks
retrospectives
Status Page
service catalogRetrospectivesAnalyticsRunbooksSLO TrackerStatus Page
500+ global businesses in tech, finance, and healthcare trust Squadcast to simplify and streamline their Incident Management.
stocksy_wordmark
wework
charter
redis
wework
udaan

Where Incident Response
Meets Reliability Automation

platformOverview

Simplify Incident Management

Consolidate your On-Call & Incident Response workflows with a unified interface, enabling your team to swiftly detect and address issues as they arise.

Leverage Powerful Automations

Smartly route alerts to the right responders & minimize the noise with Global Event Rules, customizable rulesets and reduce noise so you can focus on the most critical issues.

Continuous Learning

Learn actively with past incidents and reliability insights, and take proactive measures to prevent the recurrence of incidents.

Delivering efficiency across the
Incident Management Lifecycle

68%
Reduction in average MTTR
$100k
Saved per year, per customer
1000+
Hours saved per customer
*above are median stats across our global client base of product & service companies
Since the implementation of Squadcast, we’ve managed to reduce the number of incoming alerts from tens of thousands to hundreds, all thanks to the flexible deduplication mechanism. CloudOps work has never been more organized and for the first time, we are able to use the Postmortem feature as a true knowledge base for repeating alerts. Squadcast brings simplicity and flexibility and has a direct effect on the decrease in alert fatigue and the increase of awareness.
avner
Avner Yaacov
Senior Manager,
redis

Squadcast vs. PagerDuty
Which Platform is Right for You?

Features
(*) Coming Soon
Squadcast
Easiest On-Call with
SRE
pagerduty
Bulky and Cumbersome
On-Call Platform
The Squadcast Advantage
24/7 Support
yes
no
On-call Management
Stakeholder accounts with view-only access
10
Add-on: License at $150/10 stakeholders
Webforms (Alternative to Live Call Routing)
yes
Add-on: Live Call Routing
Max Users per Escalation Level
Unlimited
Limited to 50
Escalation Policies
yes
yes
Max Number of Users
Unlimited
Unlimited
Services
yes
yes
Phone and Email notifications
yes
yes
Schedules & Schedule Overrides
yes
yes
Noise Reduction and Contextual Awareness
Past Incidents
yes
Add-on: PagerDuty AIOps at $399/month
Rule Based Alert Suppression
yes
Add-on: PagerDuty AIOps at $399/month
*Intelligent Alert Grouping
*Feature WIP
Add-on: PagerDuty AIOps at $399/month
Service Maintenance Windows
yes
yes
Key Based Alert Deduplication
yes
yes
Manually Merge Incidents
yes
yes
Event Aggregation and Routing
Global Event Rules
yes
Add-on: PagerDuty AIOps at $399/month
*Auto- Pause Incident Notifications
*Feature WIP
Add-on: PagerDuty AIOps at $399/month
Event Severity levels
yes
yes
Incident Response
Incident Watchers
yes
no
Runbooks
yes
Add-on at $125/User/Month
Incident Notes
yes
Notes cannot be edited or deleted
ChatOps
yes
yes
Incident Workflows*
yes
yes
Platform Extensibility
Webhooks
yes
no
ITSM, Ticketing, Monitoring Tool Integrations
yes
yes
Unlimited Open and Flexible APIs
yes
yes
Single Sign-On (SSO)
yes
yes
Conference bridge*
yes
yes
SRE
Status Pages
# of Status Pages
5
Add-on: $89/Status Page/Month
Subscribers
5000 Subscribers / Status Page
1000 Subscribers / Status Page
Insights
Display of Deduplicated and Suppressed Incidents (By service and alert sources)
yes
no
Data Updation
Refreshed every 10 minutes
Refreshed every 24 hours
MTTA and MTTR Report
yes
yes
Analytics
yes
yes
Mobile-App
Android/iOS
yes
yes

Optimize your savings by upto 300% per month

Our Reliability Automation capabilities eliminate tool sprawl
Squadcast
  • Hassle-free and Simple On-Call
  • Modern Incident Response with Intuitive Actionable Alerting
  • Enhance Transparency with fully customizable Status Pages
On-Call Management
Plus
Incident Response
Plus
Status Page
Equals
$160 / Month
for a team of 10 users billed annually
vs
Multiple tools
‍
pagerduty
Plus
FireHydrant
Plus
Statuspage
Equals
$699 / Month
for a team of 10 users billed annually
*Disclaimer: The above is an approximate calculation.
View Pricing

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.
View all 175+ Integrations
circleci
datadog
grafana
hyperping
sentryio
jenkins
circleci
datadog
grafana
hyperping
sentryio
jenkins
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
Extend Squadcast to other systems
API-first
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.
Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.
kegan
Kegan Adams
COO,
charter
Enterprise Grade Security
Trust Squadcast to keep your data secure and meet your compliance requirements.
v02
We Prioritize Security and Compliance at Our Core
Squadcast holds ISO 27001 certification and complies with GDPR and SOC 2 Type II standards. This ensures that all our users benefit from robust security measures, including secure access controls, customizable authentication, and continuous data encryption.
Enterprise Grade
We offer a fully scalable platform that includes Single Sign-On (SSO), world-class support, customizable Role-Based Access Control (RBAC), multi-team functionality, encryption, Terraform, webhooks, APIs, and adaptable data residency options. Squadcast maintains a Service Commitment level of at least 99.9% in any given calendar month.
Read Morev02

What our customers are saying

charter
charter
Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
Read Case Study
The platform of choice for effective incident management
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2

See How Squadcast Can Help Your Business

Give your teams the operational efficiency they need to achieve the fastest incident resolution times. Schedule a live demo to see how Squadcast outperforms PagerDuty and its alternatives.
Start For FreeBook a Demo

Frequently Asked Questions

Why consider Squadcast over PagerDuty?
Squadcast is designed with simplicity and effectiveness in mind. Our user-friendly interface, advanced automation features, and transparent pricing make us a compelling alternative to PagerDuty.
Can I easily migrate from PagerDuty to Squadcast?
Yes, transitioning from PagerDuty to Squadcast is seamless. We have an in-house proprietary PagerDuty migrator that ensures a smooth transition from PagerDuty to Squadcast with all your settings intact.
Is Squadcast suitable for small teams or large enterprises?
Absolutely! Squadcast is scalable and adaptable. We currently have customers ranging from small teams to large enterprises. Our platform grows with you, ensuring efficient incident management at any scale.
Are there any hidden fees or long-term commitments?
No hidden fees. Squadcast offers a straightforward pricing structure, and you can choose between monthly or annual plans. There are no additional add-ons, and you can cancel at any time.
What support options are available for Squadcast users?
Squadcast offers dedicated customer support via chat, email, and phone without additional charge.
Does Squadcast provide Onboarding support and Product training?
In simple words, yes. We’ll help you get up and running as quickly as possible.
Still have questions? Feel free to reach out to our team at support@squadcast.com.
We're here to help you make the best decision for your Incident Management needs!