Achieve your site reliability goals using your own infrastructure, VPC, or multi-cloud setup. You get complete control, compliance and customizability to practice SRE across your entire organization with operational transparency.
Our dedicated 24x7 Customer Reliability Engineering team takes care of setup, migration, quarterly updates, and can even assist with improving incident response.
Security and Compliance
Secure data within your premises, and customize our AI for your data, and processes.
White Glove Maintenance
Setup, migration, deployment, and quarterly updates are included.
Deep Customization
Integrate deeply within your systems with APIs. Build custom internal dashboards and reporting capabilities.
Define rules on when and how alerts escalate to various Users, Squads and (or) Schedules within your organization
Round Robin & Advanced Escalations
Round Robin & Advanced Escalations allow users to set up round robin rotations, granular escalation levels with sub-escalations, individual escalation level repetitions with timeouts, and much more.
Create a Smart Squad by adding a code repository to the Squad. This is only possible after integrating SCM tools like GitHub under the Integrations tab
Enable Suppression Rules for any service and you can ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want
For each Squadcast service, you can set Service Level Objectives (SLOs) to track the Service Level Indicators (SLIs) and monitor SLO breaches to improve reliability
The Analytics page helps you see how your organisation has performed in a given time period by providing you the hard numbers in easy to understand graphs and charts
How many SMS and Calls do I get for free in the Free Plan?
100 Free (SMS + Voice Combined). This is calculated from the time of your subscription activation and not on a monthly basis. You will not be charged until you cross the Free SMS and Call limits.
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How many Teams can I create for my organisation?
In the Free plan, a "Default Team" will be available. However, you will not be able to create any additional teams. In the Pro plan, you can create 9 teams apart from the "Default Team". And, in the Enterprise plan, you can create 49 teams apart from the "Default Team".
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What if I exceed my plan limits?
You will receive a notification from our team with instructions on resolving the overages beyond the fair usage limits on your current plan. Beyond a reasonable amount of overage, Squadcast will not be processing inbound data.
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Is discounted annual pricing available?
Yes, you can pre-pay for an annual Squadcast subscription and receive a discount. Just choose the annual version of the plan from your Billing page, and activate it to enable the discounted pricing.
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What if I don’t see an integration I need?
You could use our public API to integrate. However, we are always looking for new integrations. You could reach out to us with your need and we promise to deliver something within 48 hours.
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Do you give discounts for open source or non-profits?
Yes! Feel free to reach out to us and we'll be happy to give your organization a discount.
How many SMS and Calls do I get for free in the Free Plan?
100 Free (SMS + Voice Combined). This is calculated from the time of your subscription activation and not on a monthly basis. You will not be charged until you cross the Free SMS and Call limits.
How many Teams can I create for my organisation?
In the Free plan, a "Default Team" will be available. However, you will not be able to create any additional teams. In the Pro plan, you can create 9 teams apart from the "Default Team". And, in the Enterprise plan, you can create 49 teams apart from the "Default Team".
What if I exceed my plan limits?
You will receive a notification from our team with instructions on resolving the overages beyond the fair usage limits on your current plan. Beyond a reasonable amount of overage, Squadcast will not be processing inbound data.
Is discounted annual pricing available?
Yes, you can pre-pay for an annual Squadcast subscription and receive a discount. Just choose the annual version of the plan from your Billing page, and activate it to enable the discounted pricing.
What if I don’t see an integration I need?
You could use our public API to integrate. However, we are always looking for new integrations. You could reach out to us with your need and we promise to deliver something within 48 hours.
Do you give discounts for open source or non-profits?
Yes! Feel free to reach out to us and we'll be happy to give your organization a discount.
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