Pro
$9
$12
per user / month
billed annually
billed annually
per user/month
Rapid and Secure Incident
Response - The SRE way
Sign UpResponse - The SRE way
Enterprise
$19
$25
per user / month
billed annually
billed annually
per user/month
Reliability Orchestration at
Scale with dedicated CRE
(Customer Reliability Engineer)
Sign UpScale with dedicated CRE
(Customer Reliability Engineer)
Feature Comparison
Reliability Orchestration & Incident Response
$0
per user-month
Features
- Users
- # of Users
- Free Stakeholders
- SRE Visibility
- Services
- For each Squadcast service, you can set Service Level Objectives (SLOs) to track the Service Level Indicators (SLIs) and monitor SLO breaches to improve reliability
SLOs - SLIs
- You can view the SLOs for the services and you can hover over them for details of the actual and expected values.SLO Tracking Dashboards
- Collaboration & Response
- Take actions directly from Squadcast as a response to incidents.Response Actions
- You can execute Squadcast Runbooks as one of the Squadcast Actions and resolve your incidents quickly and bring down your MTTR significantly.Executable Runbooks
- Bi directional integration with messaging tools like SlackChatOps Integrations
- War Rooms can also be synced with an existing slack channelIncident War Rooms
- Historical Incidents Search (Last 30 Days)
- Status Pages
- # of Status Pages
- Public Status Page
- Subscribe to Public Status Page with Email Notifications
- Private Status Page
- Insights
- Incident Postmortem with Templates
- MTTA / MTTR Performance Report
- The Analytics page helps you see how your organisation has performed in a given time period by providing you the hard numbers in easy to understand graphs and charts.User and Incident Based Analytics
- You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed.Auto Recorded Incident Timelines
- Exportable Incident Timelines
- Mobile App (Android and iOS)
- Acknowledge / Resolve Incidents
- Incident Reassignment
- Incident Timelines
- Incident War Rooms
- Response Actions
- Upto 10
- -
- 5
- 5
- Unlimited
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- 100 Actions / Month
- 100 Executions / Month
- 1
- -
- 10
- -
- Upto 25
- Upto 10
- Unlimited
- Unlimited
- Unlimited
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- Unlimited
- Unlimited
- 5
- Unlimited
- Unlimited
- Unlimited
- Unlimited
- Unlimited
- Unlimited
- Unlimited
- Unlimited
- Unlimited
- Unlimited
Users
SRE Visibility
SLOs
For each Squadcast service, you can set Service Level Objectives (SLOs) to track the Service Level Indicators (SLIs) and monitor SLO breaches to improve reliability
5
Unlimited
Unlimited
SLO Tracking Dashboards
You can view the SLOs for the services and you can hover over them for details of the actual and expected values
Collaboration & Response
100 Actions / Month
Unlimited
Unlimited
Executable Runbooks
You can execute Squadcast Runbooks as one of the Squadcast Actions and resolve your incidents quickly and bring down your MTTR significantly
100 Executions / Month
Unlimited
Unlimited
Historical Incidents Search (Last 30 Days)
Status Pages
Subscribe to Public Status Page with Email Notifications
Insights
MTTA / MTTR Performance Report
User and Incident Based Analytics
The Analytics page helps you see how your organisation has performed in a given time period by providing you the hard numbers in easy to understand graphs and charts
Auto Recorded Incident Timelines
You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed
Mobile App (Android & iOS)
Acknowledge / Resolve Incidents
Incident Reassignment
Modern Incident Management & On-Call
$0
per user-month
Features
- Alerting
- Unlimited Email and Push Notifications
SMS Notifications
Phone Notifications- Event Aggregation & Routing
- Native Integrations with Event Sources
- Event severities can be defined by a property triggered from your monitoring tools or can even be set using event rulesEvent Severity Levels
- Auto-assign tags to events using rules - Filter and organize events with tagsEvent Tags
- Incident Routing Based on Event Attributes
- Custom Integrations via REST API
- JIRA Integration
- On-Call Management
- On-Call Schedules
- Alert Forwarding
- Define rules on when and how alerts escalate to various Users, Squads and (or) Schedules within your organization.Escalation Policies
- A Squad is a group of users that can refer to a team or a project.Squads
- Create a Smart Squad by adding a code repository to the Squad. This is only possible after integrating SCM tools like GitHub under the Integrations tab.SCM integrations for Dynamic Squads
- Noise Reduction & Contextual Awareness
- Enable Suppression Rules for any service and you can ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want.Rule Based Alert Suppression
- Service Maintenance Windows
- Organize and group relevant alerts with context for easy accessAlert Deduplication
- Access Management
- Role Based Access Control
- Single Sign-On (SSO)
- API Access
- API Request Limits
- Support
- Knowledge Base
- Phone, Email and Chat
- Dedicated Account Manager
- Customer Reliability Engineer
- Data Retention
- First 200 SMS Free
Post this, $0.1 per SMS - First 200 Calls Free
Post this, $0.2 per Call - -
- -
- -
- -
- Upto 1000 API calls in Total
- -
- -
- -
- 6 Months
- Unlimited Free SMS
- Unlimited Free Calls
- -
- Upto 1000 API calls per User
- -
- -
- 1 Year
- Unlimited Free SMS
- Unlimited Free Calls
- Unlimited
- Unlimited
Alerting
Unlimited Email and Push Notifications
SMS Notifications
First 200 SMS Free
Post this, $0.1 per SMS
Post this, $0.1 per SMS
Unlimited Free SMS
Unlimited Free SMS
Phone Notifications
First 200 Calls Free
Post this, $0.2 per SMS
Post this, $0.2 per SMS
Unlimited Free Calls
Unlimited Free Calls
Event Aggregation & Routing
Native Integrations with Event Sources
Event Severity Levels
Event severities can be defined by a property triggered from your monitoring tools or can even be set using event rules
On-Call Management
Escalation Policies
Define rules on when and how alerts escalate to various Users, Squads and (or) Schedules within your organization
SCM Integrations for Dynamic Squads
Create a Smart Squad by adding a code repository to the Squad. This is only possible after integrating SCM tools like GitHub under the Integrations tab
-
Noise Reduction & Contextual Awareness
Rule Based Alert Suppression
Enable Suppression Rules for any service and you can ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want
Access Management
Single Sign-On (SSO)
-
-
API Access
Support
Knowledge Base
Phone, Email and Chat
-
Dedicated Account Manager
-
-
Customer Reliability Engineer
-
-
Data Retention
6 Months
1 Year
Unlimited
Modern On-premise IT Incident Management
Achieve your site reliability goals using your own infrastructure, VPC, or multi-cloud setup. You get complete control, compliance and customizability to practice SRE across your entire organization with complete operational transparency.
Our dedicated 24x7 Customer Reliability Engineering team takes care of setup, migration, quarterly updates, and can even assist with improving incident response.
Contact UsOur dedicated 24x7 Customer Reliability Engineering team takes care of setup, migration, quarterly updates, and can even assist with improving incident response.
Security and Compliance
Secure data within your premises, and customize our AI for your data, and processes.
White Glove Maintenance
Setup, migration, deployment, and quarterly updates are included.
Deep Customization
Integrate deeply within your systems with APIs. Build custom internal dashboards and reporting capabilities.
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