Free: In the Free Plan, only the first 100 notifications (SMS + Phone calls) are free. This is a one-time offering for the whole account. Once you exhaust this limit, you can receive only Email and Mobile Push notifications.

Pro: You’ll be charged based as below:
For US, India and Brazil: # of users x 100 free notifications; SMS & Voice combined). Additional notifications can be availed at $0.1 per additional SMS or call
For rest of the world: (# of users x 25 free notifications). Additional notifications can be availed at $0.35 per additional SMS or call.

Premium: Unlimited notifications

Enterprise: Unlimited notifications

You will have access to all of Squadcast’s features for 14 days on the Trial Plan. Notification limit: 100 (Phone + SMS combined)

Yes, we do. We’ll be happy to customize the onboarding and training plan based on your use case. Please write to support@squadcast.com.

Yes, you can upgrade or downgrade anytime and you’d be charged on a pro-rata basis.

Account owner: Squadcast allows only one Account Owner per Organization. An Account Owner has all the privileges in that Organization and by default will also be responsible for the billing of the account.

User: Users, by default, have the ability to customize their Profile, Notification rules, Respond to, and resolve incidents. Typically, Users are the Engineers, SREs, Systems Engineers or anyone in your team that handles incident management & on-call.

Stakeholders: Stakeholders have view-only access to all incidents. This means that Stakeholders are not notified by default for any of the incidents created in Squadcast.

We integrate with 100+ tools and are constantly adding more. You could alternatively use our Public API to integrate with the tool of your choice. However, we are always looking for new integrations. You could reach out to us with your needs and we can have this delivered.