Our Product Roadmap is now public. Check it out here!

Reliability. At any cost.

Squadcast Cloud
Zero friction setup
Squadcast Server
On-premise for Enterprises
MONTHLY
ANNUALLY
Essential
$0
FREE FOREVER
Modern Incident Management
Start Free NowStart Free
Pro
$9
$12
PER USER/MONTH
BILLED ANNUALLY
PER USER/MONTH

Rapid and Secure Incident Response The SRE way
Sign Up
Enterprise
$19
$25
PER USER/MONTH
BILLED ANNUALLY
PER USER/MONTH

Reliability Orchestration at Scale
Sign Up

Modern On-premise IT Incident Management

Achieve your site reliability goals using your own infrastructure, VPC, or multi-cloud setup. You get complete control, compliance and customizability to practice SRE across your entire organization with operational transparency.

Our dedicated 24x7 Customer Reliability Engineering team takes care of setup, migration, quarterly updates, and can even assist with improving incident response. 
Security and Compliance
Secure data within your premises, and customize our AI for your data, and processes.
White Glove Maintenance
Setup, migration, deployment, and quarterly updates are included.
Deep Customization
Integrate deeply within your systems with APIs. Build custom internal dashboards and reporting capabilities.
Contact Us
Contact us
Secure data within your premises, and customize our AI for your data, and processes.
Setup, migration, deployment, and quarterly updates are included.
Integrate deeply within your systems with APIs. Build custom internal dashboards and reporting capabilities.

Essential

$0

Free Forever
Modern Incident Management.

Sign Up

Pro

$9

$12

per user / month
billed annually
per user/month
Rapid and Secure Incident
Response - The SRE way

Sign Up

Enterprise

$19

$25

per user / month
billed annually
per user/month
Reliability Orchestration at
Scale with dedicated CRE
(Customer Reliability Engineer)
Sign Up
MONTHLY
ANNUALLY
Essential
$0
FREE FOREVER
Modern Incident Management
Sign Up
Pro
$9
PER USER/MONTH
BILLED ANNUALLY
Rapid and Secure. Incident Response - The SRE way
Sign Up
Enterprise
$19
PER USER/MONTH
BILLED ANNUALLY
Reliability Orchestration at Scale with dedicated CRE (Customer Reliability Engineer)
Sign Up
Feature Comparison

Reliability Orchestration & Incident Response

$0

per user-month

Features

  • Upto 10
  • -
  • 5
  • 5
  • Unlimited
  • 100 Actions / Month
  • 100 Executions / Month
  • 1
  • -
  • 10
  • -
  • Upto 25
  • Upto 10
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • 5
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
Users
Upto 10
Upto 25
Unlimited
-
Upto 10
Unlimited
SRE Visibility
5
Unlimited
Unlimited
SLOs
For each Squadcast service, you can set Service Level Objectives (SLOs) to track the Service Level Indicators (SLIs) and monitor SLO breaches to improve reliability
5
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
SLO Tracking Dashboards
You can view the SLOs for the services and you can hover over them for details of the actual and expected values
Collaboration & Response
Response Actions
Take actions directly from Squadcast as a response to incidents
100 Actions / Month
Unlimited
Unlimited
Executable Runbooks
You can execute Squadcast Runbooks as one of the Squadcast Actions and resolve your incidents quickly and bring down your MTTR significantly
100 Executions / Month
Unlimited
Unlimited
ChatOps Integration
Bi directional integration with messaging tools like Slack
Incident War Rooms
War Rooms can also be synced with an existing slack channel
Historical Incidents Search (Last 30 Days)
Status Pages
Subscribe to Public Status Page with Email Notifications
Insights
MTTA / MTTR Performance Report
User and Incident Based Analytics
The Analytics page helps you see how your organisation has performed in a given time period by providing you the hard numbers in easy to understand graphs and charts
Auto Recorded Incident Timelines
You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed
Mobile App (Android & iOS)
Acknowledge / Resolve Incidents
Incident Reassignment

Modern Incident Management & On-Call

$0

per user-month

Features

  • First 200 SMS Free
    Post this, $0.1 per SMS
  • First 200 Calls Free
    Post this, $0.2 per Call
  • -
  • -
  • -
  • -
  • Upto 1000 API calls in Total
  • -
  • -
  • -
  • 6 Months
  • Unlimited Free SMS
  • Unlimited Free Calls
  • -
  • Upto 1000 API calls per User
  • -
  • -
  • 1 Year
  • Unlimited Free SMS
  • Unlimited Free Calls
  • Unlimited
  • Unlimited
Alerting
Unlimited Email and Push Notifications
SMS Notifications
First 200 SMS Free
Post this, $0.1 per SMS
Unlimited Free SMS
Unlimited Free SMS
Phone Notifications
First 200 Calls Free
Post this, $0.2 per SMS
Unlimited Free Calls
Unlimited Free Calls
Event Aggregation & Routing
Native Integrations with Event Sources
Event Severity Levels
Event severities can be defined by a property triggered from your monitoring tools or can even be set using event rules
Event Tags
Auto-assign tags to events using rules - Filter and organize events with tags
On-Call Management
Escalation Policies
Define rules on when and how alerts escalate to various Users, Squads and (or) Schedules within your organization
Squads
A Squad is a group of users that can refer to a team or a project
SCM Integrations for Dynamic Squads
Create a Smart Squad by adding a code repository to the Squad. This is only possible after integrating SCM tools like GitHub under the Integrations tab
-
Noise Reduction & Contextual Awareness
Rule Based Alert Suppression
Enable Suppression Rules for any service and you can ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want
Organize and group relevant alerts with context for easy access
Alert Deduplication
Access Management
Single Sign-On (SSO)
-
-
API Access
Upto 1000 API Calls in Total
Upto 1000 API Calls per User
Unlimited
Support
Knowledge Base
Phone, Email and Chat
-
Dedicated Account Manager
-
-
Customer Reliability Engineer
-
-
Data Retention
6 Months
1 Year
Unlimited

Modern On-premise IT Incident Management

Achieve your site reliability goals using your own infrastructure, VPC, or multi-cloud setup. You get complete control, compliance and customizability to practice SRE across your entire organization with complete operational transparency.

Our dedicated 24x7 Customer Reliability Engineering team takes care of setup, migration, quarterly updates, and can even assist with improving incident response. 
Contact Us
Contact us
Secure data within your premises, and customize our AI for your data, and processes.
Setup, migration, deployment, and quarterly updates are included.
Integrate deeply within your systems with APIs. Build custom internal dashboards and reporting capabilities.
MONTHLY
MONTHLY
ANNUALLY
ANNUALLY
Essential
$0
FREE FOREVER
Modern Incident Management
START NOW
Pro
$9
$12
PER USER/MONTH
BILLED ANNUALLY
Rapid and Secure Incident
Response The SRE Way
Calculate my price
TRY IT FREE
Enterprise
$19
$25
PER USER/MONTH
BILLED ANNUALLY
Reliability Orchestration
at Scale
Calculate my price
TRY IT FREE
Full Plan Comparison
Essential
Pro
Enterprise
Features
Essential
$0
Free Forever
Pro
$9
$12
Per User/Month
Billed Annually
Enterprise
$19
$25
Per User/Month
Billed Annually
# of Users
Upto 10
-
Upto 10
Unlimited
Alerting
Unlimited Email & Push Notifications
SMS Notifications
First 200 SMS Free
Post this, $0.1 per SMS
Unlimited Free SMS
Unlimited Free SMS
Phone Notifications
First 200 Calls Free
Post this, $0.2 per Call
Unlimited Free Calls
Unlimited Free Calls
Event Aggregation & Routing
Native Integrations with Event Sources
Event Severity Levels
On-Call Management
Noise Reduction & Contextual Awareness
Access Management
Single Sign-On (SSO)
-
-
API Access
Number of users x1000
Unlimited
Unlimited
Support
Knowledge Base
Phone, Email & Chat
-
Dedicated Account Manager
-
-
Customer Reliability Engineer
-
-
Data Retention
6 Months
1 Year
Unlimited
Status Pages
Mobile App (Android & iOS)
Acknowledge / Resolve Incidents
Incident Reassignment
Collaboration & Response
100 Actions / Month
Unlimited
Unlimited
Historical Incident Search (Last 30 Days)
SRE Visibility
5
Unlimited
Unlimited
5
Unlimited
Unlimited
Unlimited
Insights
MTTA / MTTR Performance Report
Billing
MONTHLY
MONTHLY
ANNUALLY
ANNUALLY
Essential
$0
FREE FOREVER
Modern Incident Management
Upto 10 Users
Start Now
Pro
$9
$12
PER USER/MONTH
BILLED ANNUALLY
Rapid and Secure Incident Response The SRE Way
TRY IT FREE
Calculate my price
Enterprise
$19
$25
PER USER/MONTH
BILLED ANNUALLY
Reliability Orchestration at Scale
TRY IT FREE
Calculate my price
Feature Comparison

Modern Incident Management & On-Call

Alerting, Routing, Flexible On-Call, Escalations and More
Users
Upto 10
Upto 25
Unlimited
-
Upto 10
Unlimited
Alerting
Unlimited Email and Push Notifications
SMS Notifications
First 200 SMS Free
Post this, $0.1 per SMS
Unlimited Free SMS
Unlimited Free SMS
Phone Notifications
First 200 Calls Free
Post this, $0.2 per Call
Unlimited Free Calls
Unlimited Free Calls
Event Aggregation & Routing
Native Integrations with Event Sources
Event Severity Levels
Event severities can be defined by a property triggered from your monitoring tools or can even be set using event rules
Auto-assign tags to events using rules - Filter and organize events with tags
On-Call Management
Define rules on when and how alerts escalate to various Users, Squads and (or) Schedules within your organization
A Squad is a group of users that can refer to a team or a project
Create a Smart Squad by adding a code repository to the Squad. This is only possible after integrating SCM tools like GitHub under the Integrations tab
-
Noise Reduction & Contextual Awareness
Enable Suppression Rules for any service and you can ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want
Organize and group relevant alerts with context for easy access
Send alerts for a service from multiple sources
Access Management
Single Sign-On (SSO)
-
-
API Access
Number of users x1000
Unlimited
Unlimited
Support
Knowledge Base
Phone, Email and Chat
-
Dedicated Account Manager
-
-
Customer Reliability Engineer
-
-
Data Retention
6 Months
1 Year
Unlimited

Reliability Orchestration & Incident Response

Free Status Pages, SLO Dashboard, ChatOps Integration and More
Status Pages
Mobile App (Android & iOS)
Acknowledge / Resolve Incidents
Incident Reassignment
Collaboration & Response
Take actions directly from Squadcast as a response to incidents
100 Actions / Month
Unlimited
Unlimited
Runbooks
You can execute Squadcast Runbooks as one of the Squadcast Actions and resolve your incidents quickly and bring down your MTTR significantly
100 Executions / Month
Unlimited
Unlimited
Bi directional integration with messaging tools like Slack
War Rooms can also be synced with an existing slack channel
Historical Incidents Search (Last 30 Days)
SRE Visibility
5
Unlimited
Unlimited
For each Squadcast service, you can set Service Level Objectives (SLOs) to track the Service Level Indicators (SLIs) and monitor SLO breaches to improve reliability
5
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
You can view the SLOs for the services and you can hover over them for details of the actual and expected values
Insights
MTTA / MTTR Performance Report
The Analytics page helps you see how your organisation has performed in a given time period by providing you the hard numbers in easy to understand graphs and charts
You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed
Modern Incident Management & On-Call
Alerting, Routing, Flexible On-Call, Escalations and More
Reliability Orchestration & Incident Response
Free Status Pages, SLO Dashboard, ChatOps Integration and More
Users
Upto 10
Upto 25
Unlimited
-
Upto 10
Unlimited
Alerting
Unlimited Email and Push Notifications
SMS Notifications
First 200 SMS Free
Post this, $0.1 per SMS
Unlimited Free SMS
Unlimited Free SMS
Phone Notifications
First 200 Calls Free
Post this, $0.2 per Call
Unlimited Free Calls
Unlimited Free Calls
Event Aggregation & Routing
Native Integrations with Event Sources
Event Severity Levels
Event severities can be defined by a property triggered from your monitoring tools or can even be set using event rules
Event Tags
Auto-assign tags to events using rules - Filter and organize events with tags
On-Call Management
Escalation Policies
Define rules on when and how alerts escalate to various Users, Squads and (or) Schedules within your organization
Squads
A Squad is a group of users that can refer to a team or a project
SCM Integrations for Dynamic Squads
Create a Smart Squad by adding a code repository to the Squad. This is only possible after integrating SCM tools like GitHub under the Integrations tab
-
Noise Reduction & Contextual Awareness
Rule Based Alert Suppression
Enable Suppression Rules for any service and you can ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want
Organize and group relevant alerts with context for easy access
Alert Deduplication
Send alerts for a service from
multiple sources
Multiple Alert Sources for one Service
Access Management
Single Sign-On (SSO)
-
-
API Access
Number of users x1000
Unlimited
Unlimited
Support
Knowledge Base
Phone, Email and Chat
-
Dedicated Account Manager
-
-
Customer Reliability Engineer
-
-
Data Retention
6 Months
1 Year
Unlimited
Status Pages
Mobile App (Android & iOS)
Acknowledge / Resolve Incidents
Incident Reassignment
Collaboration & Response
Response Actions
Take actions directly from Squadcast as a response to incidents
100 Actions / Month
Unlimited
Unlimited
Runbooks
You can execute Squadcast Runbooks as one of the Squadcast Actions and resolve your incidents quickly and bring down your MTTR significantly
100 Executions / Month
Unlimited
Unlimited
ChatOps Integration
Bi directional integration with messaging tools like Slack
Incident War Rooms
War Rooms can also be synced with an existing slack channel
Historical Incidents Search (Last 30 Days)
SRE Visibility
5
Unlimited
Unlimited
SLOs
For each Squadcast service, you can set Service Level Objectives (SLOs) to track the Service Level Indicators (SLIs) and monitor SLO breaches to improve reliability
5
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
SLO Tracking Dashboards
You can view the SLOs for the services and you can hover over them for details of the actual and expected values
Insights
MTTA / MTTR Performance Report
User and Incident Based Analytics
The Analytics page helps you see how your organisation has performed in a given time period by providing you the hard numbers in easy to understand graphs and charts
Auto Recorded Incident Timelines
You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed
Users
Users
Upto 10
Upto 25
Unlimited
-
Upto 10
Unlimited
Alerting
Alerting
Unlimited Email and Push Notifications
SMS Notifications
First 200 SMS Free
Post this, $0.1 per SMS
Unlimited Free SMS
Unlimited Free SMS
Phone Notifications
First 200 Calls Free
Post this, $0.2 per Call
Unlimited Free Calls
Unlimited Free Calls
Event Aggregation & Routing
Event Aggregation & Routing
Native Integrations with Event Sources
Event Severity Levels
Event severities can be defined by a property triggered from your monitoring tools or can even be set using event rules
Event Tags
Auto-assign tags to events using rules - Filter and organize events with tags
On-Call Management
On-Call Management
Escalation Policies
Define rules on when and how alerts escalate to various Users, Squads and (or) Schedules within your organization
Squads
A Squad is a group of users that can refer to a team or a project
SCM Integrations for Dynamic Squads
Create a Smart Squad by adding a code repository to the Squad. This is only possible after integrating SCM tools like GitHub under the Integrations tab
-
Noise Reduction & Contextual Awareness
Noise Reduction & Contextual Awareness
Rule Based Alert Suppression
Enable Suppression Rules for any service and you can ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want
Organize and group relevant alerts with context for easy access
Alert Deduplication
Send alerts for a service from
multiple sources
Multiple Alert Sources for one Service
Access Management
Access Management
Single Sign-On (SSO)
-
-
API Access
API Access
Number of users x1000
Unlimited
Unlimited
Support
Support
Knowledge Base
Phone, Email and Chat
-
Dedicated Account Manager
-
-
Customer Reliability Engineer
-
-
Data Retention
6 Months
1 Year
Unlimited
Status Pages
Status Pages
Mobile App (Android & iOS)
Mobile App (Android & iOS)
Acknowledge / Resolve Incidents
Incident Reassignment
Collaboration & Response
Collaboration & Response
Response Actions
Take actions directly from Squadcast as a response to incidents
100 Actions / Month
Unlimited
Unlimited
Runbooks
You can execute Squadcast Runbooks as one of the Squadcast Actions and resolve your incidents quickly and bring down your MTTR significantly
100 Executions / Month
Unlimited
Unlimited
ChatOps Integration
Bi directional integration with messaging tools like Slack
Incident War Rooms
War Rooms can also be synced with an existing slack channel
Historical Incidents Search (Last 30 Days)
SRE Visibility
SRE Visibility
5
Unlimited
Unlimited
SLOs
For each Squadcast service, you can set Service Level Objectives (SLOs) to track the Service Level Indicators (SLIs) and monitor SLO breaches to improve reliability
5
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
SLO Tracking Dashboards
You can view the SLOs for the services and you can hover over them for details of the actual and expected values
Insights
Insights
MTTA / MTTR Performance Report
User and Incident Based Analytics
The Analytics page helps you see how your organisation has performed in a given time period by providing you the hard numbers in easy to understand graphs and charts
Auto Recorded Incident Timelines
You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed

Frequently Asked Questions

____

What if I exceed my plan limits?

You will receive a notification from our team with instructions on resolving the overages beyond the fair usage limits on your current plan. Beyond a reasonable amount of overage, Squadcast will not be processing inbound data.
____

Is discounted annual pricing available?

Yes, you can pre-pay for an annual Squadcast subscription and receive a discount. Just choose the annual version of the plan from your Billing page, and activate it to enable the discounted pricing.
____

What if I don’t see an integration I need?

You could use our public API to integrate. However, we are always looking for new integrations. You could reach out to us with your need and we promise to deliver something within 48 hours.
____

Do you give discounts for open source or non-profits?

Yes! Feel free to reach out to us and we'll be happy to give your organization a discount.

What if I exceed my plan limits?
You will receive a notification from our team with instructions on resolving the overages beyond the fair usage limits on your current plan. Beyond a reasonable amount of overage, Squadcast will not be processing inbound data.
Is discounted annual pricing available?
Yes, you can pre-pay for an annual Squadcast subscription and receive a discount. Just choose the annual version of the plan from your Billing page, and activate it to enable the discounted pricing.
What if I don’t see an integration I need?
You could use our public API to integrate. However, we are always looking for new integrations. You could reach out to us with your need and we promise to deliver something within 48 hours.
Do you give discounts for open source or non-profits?
Yes! Feel free to reach out to us and we'll be happy to give your organization a discount.
Our Product Roadmap is now public. Check it out here!
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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