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Squadcast’s Event Intelligence lets you cut through alert noise effortlessly & equip your teams with the insights they need for lightning-fast resolutions. Stay on top of your service dependencies and reliability metrics, making smarter, data-driven decisions.
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Squadcast’s On-Call Event Intelligence

Surface Better Event Insights

kegan

Kegan Adams

Chief Operating Officer
charter

Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management

Squadcast is a critical tool for our support model. We primarily use Squadcast for On-Call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients.
Read Case Study
quotes

Event Intelligence: Core Capabilities

Intelligent Alert Grouping

Uses adaptive machine learning to consolidate related alerts in real-time, reducing noise and improving response times.

Automation Rules

Reduce alert fatigue with custom rules that let you group, deduplicate, and suppress alerts. These rules also let you auto-tag alerts for targeted routing.

Auto Pause Transient Alerts*

Minimizes excessive, rapidly changing notifications caused by flapping issues, reducing fatigue, and improving on-call focus.

Past Incidents

Compiles historical incident data with matching metadata, providing valuable context and statistics to expedite incident resolution.

Related Incidents*

Identifies and displays incidents that share similar attributes with the current one for quick and effective troubleshooting.

Service Graph

A visual representation of all your services and their dependencies, that helps you monitor their health and relationships.

Mean Time Between Incidents (MTBI)*

Measures the average time between incidents, allowing you to track changing levels of system reliability and downtime occurrences.

Mean Time To Resolution (MTTR)

Tracks the average time it takes your teams to restore services, allowing you to gauge your operational efficiency, and identify gaps.

(*) Coming Soon

Uncomplicate Incident Management by consolidating workflows
Leverage automation to streamline workflows
Reduce downtime and save on cost with robust, proactive tools

Event Intelligence: Core Capabilities

Automation
Intelligent Alert Grouping

Use machine learning to your advantage. Group related alerts in real-time to cut down on noise and speed up your response.

New
Automation Rules

Tame alert overload with custom rules. Deduplicate, suppress, and auto-tag alerts for smarter routing.

Auto Pause Transient Alerts

Keep rapidly changing notifications under control. Minimize distractions from flapping issues and keep your on-call team focused.

Uncomplicate Incident Management by consolidating workflows

Event Intelligence: Core Capabilities

Intelligent Alert Grouping

Uses adaptive machine learning to consolidate related alerts in real-time, reducing noise and improving response times.

Automation Rules

Reduce alert fatigue with custom rules that let you group, deduplicate, and suppress alerts. These rules also let you auto-tag alerts for targeted routing.

Auto Pause Transient Alerts*

Minimizes excessive, rapidly changing notifications caused by flapping issues, reducing fatigue, and improving on-call focus.

Past Incidents

Compiles historical incident data with matching metadata, providing valuable context and statistics to expedite incident resolution.

Related Incidents*

Identifies and displays incidents that share similar attributes with the current one for quick and effective troubleshooting.

Service Graph

A visual representation of all your services and their dependencies, that helps you monitor their health and relationships.

Mean Time Between Incidents (MTBI)*

Measures the average time between incidents, allowing you to track changing levels of system reliability and downtime occurrences.

Mean Time To Resolution (MTTR)

Tracks the average time it takes your teams to restore services, allowing you to gauge your operational efficiency, and identify gaps.

(*) Coming Soon

Uncomplicate Incident Management by consolidating workflows
Leverage automation to streamline workflows
Reduce downtime and save on cost with robust, proactive tools
Leverage automation to streamline workflows
Analytics
Past Incidents

Dive into the most relevant historical data for improved context and insights that help you resolve incidents faster.

Related Incidents

Easily identify incidents with similar traits for quicker and more effective troubleshooting.

Coming Soon

Event Intelligence: Core Capabilities

Intelligent Alert Grouping

Uses adaptive machine learning to consolidate related alerts in real-time, reducing noise and improving response times.

Automation Rules

Reduce alert fatigue with custom rules that let you group, deduplicate, and suppress alerts. These rules also let you auto-tag alerts for targeted routing.

Auto Pause Transient Alerts*

Minimizes excessive, rapidly changing notifications caused by flapping issues, reducing fatigue, and improving on-call focus.

Past Incidents

Compiles historical incident data with matching metadata, providing valuable context and statistics to expedite incident resolution.

Related Incidents*

Identifies and displays incidents that share similar attributes with the current one for quick and effective troubleshooting.

Service Graph

A visual representation of all your services and their dependencies, that helps you monitor their health and relationships.

Mean Time Between Incidents (MTBI)*

Measures the average time between incidents, allowing you to track changing levels of system reliability and downtime occurrences.

Mean Time To Resolution (MTTR)

Tracks the average time it takes your teams to restore services, allowing you to gauge your operational efficiency, and identify gaps.

(*) Coming Soon

Uncomplicate Incident Management by consolidating workflows
Leverage automation to streamline workflows
Reduce downtime and save on cost with robust, proactive tools
Visibility
Service Graph

A visual map of all your services and their interconnections. Get a bird's eye view of your service ecosystem for easy monitoring.

Mean Time Between Incidents (MTBI)

Track the time between incidents to gauge system reliability and identify downtime patterns.

Coming Soon
Mean Time to Resolution (MTTR)

Monitor how quickly your team resolves issues to assess operational efficiencies and identify areas for improvement.

Reduce downtime and save on cost with robust, proactive tools

Alerts overwhelming your On-Call teams?
Stalling resolutions for critical incidents?

Overwhelmed with alert overload? We can help!

Trusted By Global Businesses

starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Read Review on G2
Kadu B
Infrastructure Coordinator
starstarstarstarempty star
"Good growing tool in an important sector"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
adam w
Adam W
Senior Product Operations Manager
starstarstarstarstar
"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
chris
Chris A
Service Delivery Manager
starstarstarstarempty star
"Squadcast helps us improve customer experience"
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
Read Review on G2
santiago
Santiago Agustín F.
Chief Information Security Officer
starstarstarstarstar
"Squadcast rocks! A solution that is very flexible and tunable for our team"
Multiple inputs allow us to customize alerting for each of our alerting systems. We are able to set clear priorities for our most important events and alerts.
Read Review on G2
bruce
Bruce H
Founder and President
starstarstarstarstar
"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
Read Review on G2
scott
Scott Q.
VP & CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Read Review on G2
dave
Dave L
CTO
starstarstarstarhalf star
"Simple tool for SRE planing and bundling alerts."
Squadcast is simple and powerful. It was easy to set it up, and you have multiple alert sources. Also, planing the SRE on call is easy and intuitive. Additionally, the free plan has many options to test.
Read Review on G2
adrian
Adriaan W
Tutor & Wissenschaftliche Hilfskraft
Learn How Squadcast’s Event Intelligence can Benefit Your Business
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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