Boost Reliability with Squadcast: The Incident Management Platform

A Platform Built Around Site Reliability Engineering Principles

Squadcast Reliability Automation Platform

SLOs

Continous Learning with AI/ML Ops*

On-Call Management

Incident Response

Automate with Workflows

* Coming Soon

Better
Visibility

Reliability
Automation

Zero Context
Switching

Enhanced
Collaboration

Quicker
Resolutions

Continuous
Learning

Better
Transparency

Discover Squadcast by Role

DEVOPS/SRE

SOFTWARE ENGINEERING

IT OPERATIONS MANAGEMENT

PRODUCT MANAGEMENT

CUSTOMER SUPPORT

ENGINEERING LEADERSHIP

Incident Management tools for Devops and SRE teams

Contextual Visibility for Rapid Response

Rapid Incident Response
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‍Reduce MTTA & MTTR using ‘Intelligent Event Aggregation & Routing rules’, Workflows, and Integrations with collaboration tools.
Accelerate Production Velocity
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‍With our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate custom tools. Increase your deployment frequency confidently with our Service Maintenance Windows.
Contextual visibility

‍Stay on top of critical incident metrics with our centralized Incident Dashboard & dive deep into incident, user, team, & organization level analytics.

Incident Management tools for Software engineering teams

Deliver Reliable Software

With our SLO Tracker deliver reliable features at pace, without sacrificing quality or breaking your SLAs.
Iterative Continuous Improvement

‍Unleash the power of actionable performance reports to help your engineering teams improve their processes & turbocharge innovation.
Clear Communication

‍Break down departmental silos with Incident-specific communication channels, & increase transparency with configurable Status Pages & Role-based Stakeholder access.

Increase Availability and Uptime

‍Service downtime dragging you down? Leverage rule-based Alert Suppression & Deduplication, Runbooks, & Postmortems to swiftly detect, resolve, and report critical incidents.
Clarity in Complexity

‍Streamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.
Visualize Service Health

‍Reduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.

Incident Management tools for Product Management teams

Data-Driven Approach

‍Dig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.
Increase Feature Delivery
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‍Leverage quick Incident Detection & Resolution capabilities to confidently ship features faster.
Deliver Reliable Products
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‍Turn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.

Incident Management tools for Customer support teams

Manage Incidents effortlessly

Leverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.
Reduce Churn

‍Nobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.
Proactive Customer Communication

‍Capture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.

Incident Management tools for Engineering Leadership

Streamline Incident Management

‍With our Integrated Reliability Platform, unify all your Incident Management processes, automate workflows, & enable faster response & resolution.
Accelerate Time-to-Market

‍Innovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.
Foster Continuous Improvement

‍Use actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.

Trusted By Global Businesses

"Modern on call tool to squads"

Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.

Read Review on G2

Kadu B

Infrastructure Coordinator

"Good growing tool in an important sector"

Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.

Read Review on G2

Adam W

Senior Product Operations Manager

"Increase your support operations efficiency"

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Chris A

Service Delivery Manager

"Squadcast helps us improve customer experience"

The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price

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Santiago Agustín F.

Chief Information Security Officer

"Our Ops teams love it!"

We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.

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Aashray A

Senior Software Engineer

"Squadcast is a good tool for critical alerting"

Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.

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Scott Q.

VP & CTO

"Incredible value, very reactive team and well maintained platform"

It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!

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Dave L

CTO

"I liked how Squadcast helps our Incident Management procedure"

We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.

Read Review on G2