PagerDuty Alternative

5 Reasons to choose Squadcast over PagerDuty

Squadcast vs Pagerduty

Features

(*) Coming Soon

Email and push notifications

Unlimited

Unlimited

SMS and phone notifications

Unlimited within
your country

Unlimited globally

Custom notification rules

Periodic alert suppression during scheduled maintenance

Android and iOS apps

Escalation policies

Custom API access

Response collaboration

Live Call Routing

Extra $25
per user-month

Modern incident response - engaging the right engineers and stakeholders

Extra $15
per user-month

Analytics

Individual level performance drill-downs

Data retention

1 year

Unlimited

Virtual War Rooms for every incident

Incident timelines

Advanced permissions

Business/User stakeholder
accounts

Extra $20
per user-month

Unlimited

Customer support

Chat and email only

Phone, chat and email

Monthly pricing per user (Annual billing)

$29

$19

Squadcast vs Pagerduty

Note - Benefits of PagerDuty Platform Team and Squadcast Standard plans are included in the plans given below.

Features

(*) Coming Soon

Root cause analysis

SRE features - SLI, SLO, SLA and Error budgets

Status pages*

ITSM tool integrations

Public APIs

Runbooks

SSO

Gamification for increasing team productivity

Customer support

-

24x7 support

Monthly pricing per user (Annual billing)

$39

$39

What Makes Squadcast Unique?

Promotes SRE Best Practices

Squadcast is an SRE focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature we build is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.

On-premise Version Available

Squadcast is the only modern IT incident management solution offering an on-premise version that can be self-hosted on your own infrastructure, private cloud or multi-cloud. Experience white glove maintenance where setup, migration, deployment, and quarterly updates are included.

Unlimited Free Stakeholders

Stakeholder users are other business participants like product managers, software developers, and customer support representatives across the organization to work together with transparency towards the common goal of great customer experience.

Squadcast Delivers Higher ROI

Squadcast is a simple to use incident management platform. It is designed to facilitate operational transparency, incident collaboration and assurance of SLAs.

Our customers have realized at least 40% reduction in MTTR.

Unlike any other solutions in the market, we offer unlimited free stakeholders to help customers achieve full transparency in the organization. PagerDuty charges $20 per business or user stakeholder per month as an add-on.

Status Pages, both private and public (available in the Squadcast Pro plan) are priced at $39 per user-month which are typically charged at $100+ by other tools for the same services.

Moreover, Squadcast helps adoption of SRE best practices using features like Smart Squads, Virtual War Rooms, and Dashboards for SLOs & Error budgeting.

Get Started with Squadcast

Provide your teams with operational efficiency and faster incident resolution. Contact us for a live demo.