Email and push notifications
SMS and phone notifications
Unlimited
From $9 per user-month plan
Unlimited
From $19 per user-month plan
User Preference for Notification
Role-based user hierarchy

From $39 per user-month plan
Alert suppression
Rule-based alert suppression and option
to suppress alerts during scheduled maintenance
available from our forever free plan
Feature available in Standard and
Enterprise plans only
Real Time Incident Tracking / Incident Timeline

From our forever free plan

From $29 per user-month plan
Incident War Rooms / Incident Command Centre

From our forever free plan

From $29 per user-month plan
SLO dashboards & SLI Tracking
Business / User Stakeholder Accounts
Upto 10 in our $9 user-month and
Unlimited in our $19 user-month plan

From $29 per user-month plan
Incident Postmortems

From $29 per user-month plan
Custom API Access

Unlimited from $19 per user-month plan

From $29 per user-month plan
Gamification for user productivity
Data retention / Access

Unlimited from $19 per user-month plan

From $29 per user-month plan
Live call routing*
Under development
Included under Standard and
Enterprise plans only
Conference bridge*
Under development
Included under Enterprise plan only
Prioritized feature request
-