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Squadcast and Opsgenie Feature Comparison

Features

(*) Coming Soon

Email and push notifications

SMS and phone notifications

Unlimited

From $9 per user-month plan

Unlimited

From $19 per user-month plan

User Preference for Notification

Role-based user hierarchy

From $39 per user-month plan

On-call Scheduling

Escalation Policies

Alert suppression

Rule-based alert suppression and option
to suppress alerts during scheduled maintenance
available from our forever free plan

Feature available in Standard and
Enterprise plans only

Alert de-duplication

Real Time Incident Tracking / Incident Timeline

From our forever free plan
From $29 per user-month plan

Incident War Rooms / Incident Command Centre

From our forever free plan
From $29 per user-month plan

SLO dashboards & SLI Tracking

Executable Runbooks

Single Sign-On

Business / User Stakeholder Accounts

Upto 10 in our $9 user-month and
Unlimited in our $19 user-month plan

From $29 per user-month plan

Incidents Analytics

Incident Postmortems

From $29 per user-month plan

Custom API Access

Unlimited from $19 per user-month plan
From $29 per user-month plan

Gamification for user productivity

Data retention / Access

Unlimited from $19 per user-month plan
From $29 per user-month plan

Live call routing*

Under development

Included under Standard and
Enterprise plans only

Conference bridge*

Under development

Included under Enterprise plan only

Prioritized feature request

-

Custom billing

-

Pricing

3x more value

-

Features

(*) Coming Soon

Advanced On-call for SRE

Basic On-call management

Freemium plan - Access ALL features, Free forever

Easy and Intuitive UI / UX

24/7 Support

Free Stakeholder accounts with view-only access

Real-time dashboards

Advanced Alert Noise Suppression with Automated Event Tagging

Customizable Alert Severity levels

Powerful and Configurable Alert Deduplication

Prioritized feature request

Take actions directly from Squadcast as a response to incidents

Response Actions

SLI monitoring & SLO dashboards

Custom billing

Service Maintenance Windows

Build your own alert source integration*

Multiple Alert Sources per service*

ChatOps with Google Hangouts Integration

Private Status Page

Public Status Page

Available only in higher plans

Alert Correlation*

Available only in higher plans

War Rooms can also be synced with an existing slack channel

Incident War Rooms / Incident Command Centre

Available only in higher plans

User Preferences for Notifications*

Available only in higher plans

Live call routing*

Available only in higher plans

Conference bridge*

Available only in higher plans

Automated Incident Reviews with Postmortem Templates

Available only in higher plans

Role-based user hierarchy*

Real Time Incident Tracking / Incident Timeline

From $39 per user-month plan

On-call Scheduling

Incidents Analytics

Escalation Policies

Email and Push notifications

Data retention / Access

Custom API Access

Business / User Stakeholder Accounts

Pricing

3x more value

-

Start now for Free
With Squadcast we saw a drastic reduction in incidents due to suppression of non-urgent alerts and deduplication of alerts. This ensured that only actionable and relevant incidents are reaching the engineers, thereby reducing noise and alert fatigue. Real-time operational visibility is highly critical to our organization. Implementing Squadcast helped us achieve better visibility into system health, operational transparency and assurance of SLAs to our customers
Yaniv Yalda
Head of Data and Security
Read Case Study
Squadcast is a leader in IT Alerting on G2 Squadcast is a leader in IT Alerting on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2

Why choose Squadcast
over Opsgenie?

Simpler Interface

Experience no-fuzz incident management on Squadcast.

SRE Tooling

Use SRE tools for SLI monitoring, ChatOps and more.

Faster Resolution

Take automated actions or use Runbooks for faster incident resolution.
Squadcast is a truly amazing product - simple, powerful and easy to use. I am really happy with their noise suppression feature which gets rid of unwanted alerts. And automated incident resolution with actions gives me a lot of peace of mind when I am on-call.
Travis Loveall
Engineer at ADT
Squadcast is a truly amazing product - simple, powerful and easy to use. I am really happy with their noise suppression feature which gets rid of unwanted alerts. And automated incident resolution with actions gives me a lot of peace of mind when I am on-call.
Travis Loveall
Engineer at ADT

Get Started Today

Start Free for Now!
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What Makes Squadcast Unique?

Promotes SRE Best Practices

Squadcast is an SRE focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature we build is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.
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Promotes SRE Best Practices

Squadcast is an SRE focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature we build is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.

‍

On-premise Version Available

Squadcast is the only modern IT incident management solution offering an on-premise version that can be self-hosted on your own infrastructure, private cloud or multi-cloud. Experience white glove maintenance where setup, migration, deployment, and quarterly updates are included.
____

Unlimited Free Stakeholders

Squadcast makes it easy for you to include your other business participants like product managers, business teams and customer support representatives to have a real time view of the incident resolution to ensure transparency across the organisation.
‍

Unlimited Free Stakeholders

Stakeholder users are other business participants like product managers, software developers, and customer support representatives across the organization to work together with transparency towards the common goal of great customer experience.
____

Free Public Status Page

One of the core principles of SRE is Transparency. Level up your reliability and transparency with our free public Status page. Configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast.
‍

See Squadcast in Action

Provide your teams with operational efficiency and achieve faster incident resolution times. Take a live demo and see how our SRE platform is better than any other Opsgenie alternatives.

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Squadcast recognized in Incident Management based on user reviews
Squadcast recognized in Incident Management based on user reviews
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