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Revamp your Incident Response.

We value your customer experience. With Squadcast, get real-time context-rich incident notifications. Leverage automated alert routing to the right users and orchestrate the right response, every time.
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Incident response with Squadcast

Increase Reliability with
improved Incident Response

Incident Response made easy

Incident Response made easy

Stay on top of incidents with ChatOps tools, seamlessly integrate with Slack, Microsoft Teams and Google Hangouts. Mobilize your response teams by routing incident updates to dedicated ChatOps or custom communication channels. Use Incident Notes to gather thoughts and have transparent discussions.
Automated actions for Incident Response teams

Slack-based Incident Response

Leverage Squadcast’s Slack bot to find out ‘Who is On-Call’. Empower users to trigger incidents directly on Squadcast without leaving Slack. Collaborate better by creating Incident-specific Slack channels. Add Incident Notes, attach Runbooks, update Tags, and much more directly from Slack.
Automated actions for Incident Response teams

Automated actions for Incident Response teams

Squadcast’s bidirectional-sync allows you to perform Response Actions in record time without leaving the platform. Automatically create tickets in JIRA, rebuild a project or do roll-backs via build/deployment tools. Leverage Runbooks to document response actions for routine tasks, use Custom APIs and Webhooks to execute scripts and much more.
Customizable Access Control for growing teams

Customizable Access Control for growing teams

Squadcast’s Role-Based Access Control (RBAC) fulfils access needs, while keeping data secure and granting authority as required. Group users into specific Teams, assign Roles to each member and customize user permissions at an Org Level and Team Level.

Benefits of using Squadcast
for Incident Response

Rapid Incident Response

Reduce Time to Acknowledge & Resolve by centralizing collaboration via channels such as ChatOps tools (Slack/ MS Teams), Incident Notes, and custom Incident Communication Channels.

Reduce Toil, Recover Faster

Identify and automate toilsome activities using rule-based triggers, Response Actions, and Executable Runbooks, which work with human-in-the-loop automation.

User Permissions customized to your needs

Exercise strict access control and provide varying levels of permission to different users and user groups within Squadcast’s platform.

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
publica.la
"Learn how Publica upgraded its incident response by setting up appropriate escalations and on-call rotations
We were looking for a replacement to PagerDuty because of its high costs...
Read Case Study
udaan
"Udaan found the perfect partner in Squadcast in their journey to deliver super-reliable services
As a fast paced growing startup, Squadcast helped us in automated alerting with proper deduplication in place to reduce...
Read Case Study
mapgears
"Learn how Mapgears simplified their complex On-call Alerting process with Squadcast
Squadcast has helped us aggregate alerts coming in from hundreds of services...
Read Case Study
Franco Gilio
Co-Founder and CTO
Soumyadeep Mukherjee
Product Engineer
Alexandre Lessard
System Analyst
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
What our
customers
have to say
publica.la
"Learn how Publica upgraded its incident response by setting up appropriate escalations and on-call rotations
We were looking for a replacement to PagerDuty because of its high costs and complex setup. When we found Squadcast, we literally...
Read Case Study
Franco Gilio
Co-Founder and CTO
udaan
"Udaan found the perfect partner in Squadcast in their journey to deliver super-reliable services
As a fast paced growing startup, Squadcast helped us in automated alerting with proper deduplication in place to reduce bandwidth on...
Read Case Study
Soumyadeep Mukherjee
Product Engineer
mapgears
"Learn how Mapgears simplified their complex On-call Alerting process with Squadcast
Squadcast has helped us aggregate alerts coming in from hundreds of services into one...
Read Case Study
Alexandre Lessard
System Analyst
Case Studies

Revamp your Incident Response.
Peak Reliability

Easier, Faster, More Automated with SRE.
Start For Free NowSchedule a 1:1 Demo
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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