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Based on numerous G2 reviews, and with an average rating of 4.5/5, Squadcast has been recognized as ‘High Performer’ & ‘Momentum Leader’ in the categories of ‘IT Alerting’ and ‘Incident Management Software’.
Based on numerous G2 reviews, and with an average rating of 4.5/5, Squadcast has been recognized as ‘High Performer’ & ‘Momentum Leader’ in the categories of ‘IT Alerting’ and ‘Incident Management Software’.
Why our customers love us?
Users love us for the highly customisable on-call schedules, powerful deduplication features, and detailed dashboard for tracking the performance of on-call teams. We have numerous integrations with industry-standard monitoring tools and team collaboration softwares, so no matter which stack you are using, integration is always effortless. Squadcast’s support for custom APIs means you can easily configure the platform depending on your needs.
Our Ratings in G2 Fall 2021 Reports
We are rated as High Performer & Momentum Leader in IT Alerting and Incident Management categories in G2 Fall 2021 Grid® Reports.
Here are some of the highlights of the report:
What our customers have to say
Read more about what our users have to say about Squadcast on G2’s review pages.
"Great option for paging and incident management: We've found it to be very reliable and like the ability to customise lot of our alerting setup with the help of suppression and tagging rules etc. Escalation policies and schedules are great to complement this which makes managing alerts across teams much easier. The product was easy to get started with and onboard with due to the user-friendly UI, and contains a large set of integrations that seems to always be growing. From the moment I got started, Renuka was extremely helpful in assisting with any questions and solving any problems we had! Pricing also makes much more sense in comparison to alternatives. Getting a regular on-call rotation that works for and scales with our organization, and ensuring that the relevant teams are notified in the correct manner."

"Operation Sleep Saver: Schedulers is great, it gives various tools to setup a Oncall, Maintenance, planning. Squadcast provides form for SLA and Postmortems, Integration of alerts with Slack, Github, Circle CI. Also, Escalation is what's I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling as you scheduled on schedulers. For measuring KPIs on Dashboard it gives s MTTA and MTTR which shown average time of Alerts Acknowledgments and Alerts Resolving. One thing they saw on their Software support beforehand is Feature request form! It's so relevant and helpful. Creating teams (squads) is kind of cool too, it is fast and easy to setup your team and give a try. Saving Team's SLEEP! Really, it help us to integrate Alerts with Notifications and Calls, all in Slack ! Measuring KPIs of the team and team members. Integration of Slack with monitoring and alerting tools, it's realy helpful when you are using just Slack but this efficient."

"Good and easy solution for Incident Management Software: We have been using Squadcast for about three months, and we are pretty satisfied with it so far. It is easy to use, and it has all the features we expected for a reasonable price. In addition, one of the issues we had with was the roles and permissions and soon after was improved enormously. We have been using the platform for to solve our alerting and incident management problems."

"One of the best on call scheduling software:
-It is super easy to setup
-very intuitive
-integrates beautifully with tools like uptimerobot, Google Chat, Slack etc
-has extensive documentation
-amazing UI/UX
-most importantly it just works without a hiccup!
- We have a bunch of application servers that we are monitoring for down-times using tools like uptimerobot, we needed an on call management software to have people on call to respond to the downtime and immediately understand the reasons for the incidents
Benefits:
- Setting up escalation policies was extremely helpful in case the person on call failed to respond sooner
- Setting up the on call schedule was a piece of cake compared to other on call management software out there
- The analytics help us better understand the incidents and resolution time, which helped us better our processes"
Our customer centricity mindset means that we’ll continue to listen and respond to our users and always look for new ways to enhance Squadcast.

We are thankful to our valued customers for this validation. Onwards and upwards!

Additional Reading: Eva Nahari, Principal @DNX Ventures - "Our Investment in Squadcast - a SaaS-based Incident Response platform"

For more details regarding our recent funding, please read our press release.
G2 Awards Criteria
To be recognised as a High Performer, software must be consistently rated highly by customers and/or G2 users as well as meet a number of specific criteria, including:
Accelerating SRE Adoption for Teams of Every Size
Accelerating SRE Adoption for
Teams of Every Size
Read our case studies
Learn why Squadcast is TRAVLR's preferred alternative to PagerDuty and OpsGenie
REad case study
How Squadcast helped Tanner gain system insights and boost team productivity
REad case study
Bibam found their best Pagerduty Alternative in Squadcast
REad case study
Learn how your team can up-level incident management
using Squadcast's cutting-edge SRE tools
Learn how your team can up-level incident management using Squadcast's cutting-edge SRE tools
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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