Where Incident Response Meets Reliability Automation
Cobbling different products together to achieve better 'Reliability' is, well, quite unreliable 🙂 Experience the difference with our end-to-end Incident Management platform that leads to better Reliability
Empower your teams with Squadcast's collaborative tools, fostering seamless teamwork, enhanced communication, and enriched context for all responders. Leverage customized workflows to route data where it matters most precisely.
Leverage insights from past incidents to resolve incidents more efficiently with Squadcast. Tap into our data science methodologies to gain valuable insights from historical incidents directly associated with the service you are investigating.
Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.
Enterprise Grade Security
Trust Squadcast to keep your data secure and meet your compliance requirements.
We Prioritize Security and Compliance at Our Core
Squadcast holds ISO 27001 certification and complies with GDPR and SOC 2 Type II standards. This ensures that all our users benefit from robust security measures, including secure access controls, customizable authentication, and continuous data encryption.
We offer a fully scalable platform that includes Single Sign-On (SSO), world-class support, customizable Role-Based Access Control (RBAC), multi-team functionality, encryption, Terraform, webhooks, APIs, and adaptable data residency options. Squadcast maintains a Service Commitment level of at least 99.9% in any given calendar month.
Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
Squadcast is a critical tool for our support model. We primarily use Squadcast for On-Call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients.
Squadcast offers a centralized platform for incident alerting and helps lower Mean Time To Resolution (MTTR)
Squadcast has helped us maintain a single source of truth for all critical services that provide alerts. This has helped us reduce MTTR in general. I would highly recommend the use of Squadcast for Incident Management.
Thanks to Squadcast we have been able to automate On-Call Scheduling, easily make changes to rotations, and instantly route alerts to the corresponding On-Call engineer
Squadcast has been instrumental in helping us evolve from manual to automated On-Call Scheduling for our globally distributed teams. We have been able to acknowledge and resolve incidents much faster thanks to its efficient and instant alerting and routing capabilities.
Squadcast has helped us effectively classify alerts and respond to them based on the priority and severity of the incidents. Besides being able to clearly differentiate between alerts coming in from different services and for different clients, we also have more visibility into matters that require an urgent response.
Instant Alert Routing Automatically route and escalate the right alerts to the right personnel at the right time. Squadcast's integrations with other tools improve incident detection by supplementing data from sources like CI/CD and GitHub.
Reduced Alert Noise Gain control of your alerts and eliminate alert fatigue with automated conditional routing. Group similar alerts into a single actionable incident.
Happier On-Call Team Easily schedule overrides for existing on-call rotations with great flexibility. Balanced on-call rotations not only improve team harmony but also increase developer productivity.
Rapid Incident Response Reduce Time to Acknowledge & Resolve by centralizing collaboration through ChatOps tools (Slack/MS Teams), Incident Notes, and custom Incident Communication Channels.
Reduce Toil, Recover Faster Identify and automate toilsome activities using rule-based triggers, Response Actions, and Executable Runbooks, which work with human-in-the-loop automation.
Customizable User Permissions Exercise strict access control and provide varying levels of permission to different users and user groups.
Learn how Squadcast can help you resolve your incidents faster
Our platform seamlessly integrates incident management, on-call scheduling, and performance monitoring with real-time analytics. Designed to enhance your workflows, it simplifies collaboration and boosts efficiency. Discover our comprehensive set of tools, designed for developers and engineering teams.