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Reliability Workflow Platform

We bring you the only integrated platform that unites on-call Alerting, Incident Management and SRE workflows in one offering, in helping you automate human tasks efficiently.

Be it setting up On-Call Schedules, leveraging Event Intelligence for Alert Suppression or Automating Incident Response, we have it all covered.
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TRUE Reliability

Being alert to respond to incidents used to be good enough. Well, not anymore.
TRUE Reliability is the Squadcast way to achieve your Reliability goals.
proactive incident management
TRIAGE
Identify, Isolate and Route Incidents to the right folks
RESOLVE
Seamless Collaboration aiding Rapid Response
UNDERSTAND
Fix vulnerabilities & build Resilient Systems
ENHANCE
Balance Innovation and Reliability
Reliability workflow platform
INCIDENT RESPONSE
Service Catalog
Integrations
Collaboration
Alert Routing
Mobile App
Runbooks
Response Actions
Automation Workflows
ChatOps
Incident Notes
Status Page
Retrospectives
SLOs and Error Budget
Reliability Insights
On-Call
Squads
Call Routing
Escalation Policies
On-Call Schedules
Incident Analytics
true reliability

Build resilient systems with
streamlined incident response

Automate your way through
Incident Management
Balance Reliability and
Deploy frequency
Invest in continuous
improvement
Drive a culture
of transparency
Reliability metrics
at your fingertips
Automate your way through Incident Management
Don’t worry about cumbersome manual work anymore. Leverage Squadcast’s intelligent features such as Alert Suppression, Deduplication, Alert Routing & Tagging to resolve actionable alerts. Use Squadcast’s extensions, native integrations, and automation capabilities to rebuild, reboot & roll-back at will.
  • Deduplicate, Suppress and group non actionable alerts
  • Create incident-specific communication channels via ChatOps integrations
  • 1-step Rollback from within Squadcast
Balance Reliability and Deploy frequency
With Squadcast we help you quantify qualitative parameters to make them more actionable and improve Reliability. Refine your Service Level Indicators and Objectives (SLIs, SLOs) to reflect customer happiness. Leverage error budget as a control mechanism for diverting attention to stability as needed during and after deployments.
  • Define target SLO budget
  • Update SLO - affecting incidents from within Squadcast
  • Analyze SLO violations by measuring SLI indicators
Invest in continuous improvement
Automate your Incident Retrospectives with a variety of reusable Retrospective Templates that are auto-populated with incident details or simply create your own retrospectives templates within Squadcast. Learn from past incidents, upgrade your Service Availability, and practice continuous improvement.
  • Automate and Optimize your Reliability
  • Embrace Blameless Retrospectives
  • Download Automated Incident Timelines
Drive a culture of transparency
Stay on top of unplanned downtime and outages by leveraging Status Pages as the ultimate source of truth for your system’s current status, past incidents & RCA’s.
  • Notify customers and stakeholders with real-time updates
  • Proactively communicate downtime & reduce customer support tickets
  • Custom Domain Support
Reliability metrics at your fingertips
Analyze incident data to surface key incident metrics, identify system bottlenecks that cause alerts and outages. More importantly, spot areas of improvement & promote overall system Reliability.
  • Incident Metrics Dashboard
  • MTTA & MTTR Analysis
  • Granular Reliability Insights
  • Export Incident data
  • Automated Incident Timeline
Innovate Faster and Maximize Revenue

Innovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Our platform allows organizations to continuously optimize incident resolution, place more focus on innovation, and deliver high-quality digital experiences in an “always-on” world.

Build resilient systems with streamlined incident response
Automate your way through Incident Management
Equip your teams with the right tools to automate incident management and response with Squadcast. With Squadcast’s event intelligence features such as Alert suppression, deduplication, alert routing & tagging, your teams can save valuable time in resolving only actionable alerts. Squadcast can also be leveraged to rebuild projects via build/deploy tools, reboot servers &  roll back features with our extensions and native integrations.
  • Intelligently group alerts to reduce noise
  • Suppress notifications for non-actionable alerts
  • Create incident-specific communication channels via ChatOps integrations
  • 1-step Rollback from within Squadcast
Balance Reliability and Deploy frequency
Upgrade your system reliability by continuously identifying automation opportunities and refining your key Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to actually reflect your customer happiness. Leverage error budget as a control mechanism for diverting attention to stability as needed during and after deployments.
  • Setup target SLO budget
  • Update SLO-affecting incidents from directly within Squadcast
  • Analyze SLO violations by measuring SLI indicators
  • Greater retention period of SLO violations
Invest in continuous improvement
Automate your incident retrospectives with a variety of reusable retrospective templates that are auto-populated with the incident details. You can also create your own retrospectives templates within Squadcast. Add post-incident tasks to apply learnings and upgrade your service availability. And practice continuous improvement.
  • Automate and Optimize your Reliability
  • Embrace Blameless Retrospectives
  • Download Automated Incident Timelines
Drive a culture of transparency
Enable transparency by displaying service downtime and outages by leveraging Status Pages as the ultimate source of truth for your system’s current status, past incidents & RCA’s.
  • Notify customers and stakeholders with real-time updates
  • Proactively communicate downtime & reduce customer support tickets
  • Custom Domain Support
Reliability metrics at your fingertips
Leverage incident data to surface key incident metrics, identify system bottlenecks causing the most alerts and outages and spot areas of improvement across your On-Call & overall system Reliability.
  • Incident Metrics Dashboard
  • MTTA & MTTR Analysis
  • Granular Reliability Insights
  • Export Incident data
  • Auto Record Incident Timeline

Busting SRE Myths

Busting Myths around SRE Misconceptions
Unlearn the myths that have sprung up around SRE. Help your team adopt best SRE practices and witness consistent discipline pay off in spades.
SRE MYTH1
SRE MYTH2
SRE MYTH3
myth
You need to emulate the SRE practices of large organizations like Google, Spotify to correctly implement SRE.
fact
Start by understanding why large organizations implement these SRE practices, fine tune these practices to suit your organization’s needs and apply them for better Reliability outcomes.
myth
Investing in SRE tools is enough to start seeing returns.
fact
Investing in SRE is just the first step in your Reliability journey. Equally important are cultural changes like embracing risk and using infrastructure failures as learning exercises.
myth
Implementing great SRE practices can be expensive for most organizations as SRE tools require heavy investments.
fact
People, Process, and Tools (PPT Framework) are the basis for great SRE implementations. Even organizations with relatively small Reliability budgets can do effective Monitoring, Alerting, and Postmortems.

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

Companies across the globe trust Squadcast to deliver super-reliable services!

reviews from G2
dave
Dave L
CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving...
Read Review on G2
aashray
Aashray A
Senior Software Engineer
starstarstarstarstar
"Our Ops teams love it!"
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified...
Read Review on G2
aashray
Kadu B
Infrastructure Coordinator
starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents...
Read Review on G2
Andrew H
starstarstarstarhalf star
“Customer centricity”
Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical...
Read Review on G2
José Victor A
Desenvolvedor Back-end
starstarstarstarempty star
"Good service at a reasonable price with all the features that we needed."
Its very easy to change witch team are responsible for with services with it's service abstraction. The status page feature helped us to improve...
Read Review on G2
Kourosh T
starstarstarstarempty star
“Operation Sleep Saver”
Escalation is what I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling. Schedules is great, it gives various tools to setup Oncall, Maintenance, ...
Read Review on G2
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Sandro Franchi
CTO

Learn more about SRE
and Incident Management

Revamp your Incident Response.
Peak Reliability

Easier, Faster, More Automated with SRE.
Incident Response Mobility
Manage incidents on the go with Squadcast mobile app for Android and iOS devices
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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