Squadcast made it to the "Best Software Award" in the IT Management category by G2 🎉 Read full report here.

One platform for all your Reliability needs

Easiest On-Call with SRE.

Squadcast unites on-call alerting and incident management along with SRE workflows under one platform. Automate and revamp your incident response process and refine service expectations by learning continuously from past incidents using one simple, integrated, affordable, and customizable platform.
The 5Rs of Reliability - The Squadcast way
Represent
Discover Smarter and Recover Faster
  • Intuitive UI, easy to setup On-call Rotations, Schedules and Escalation Policies which reduces the cognitive load on your on-call team
  • Single system health dashboard that reflects your actual system infrastructure
  • Set up your SLOs and track your error budget burn rate without the hassle of configuring and aggregating multiple data sources
Respond
Respond Proactively, Reduce MTTR
  • Intuitive grouping of alerts powered with deduplication and contextual tagging, helps filter out the noise
  • Leverage routing rules to maximize incident context & notify the concerned person to drastically reduce resolution time
  • Collaborate quickly with other engineers on Slack/ MS Teams to acknowledge, resolve & escalate incidents
Resolve
Reduce Toil, Recover Faster
  • Reduce Time to Resolve with runbooks and response actions that work with human-in-the-loop automation.
  • Connect to third-party automation tools using webhooks to initiate a response
  • Update error budget and define SLOs according to your reliability needs
Review
Automate, Learn and Optimize your Reliability
  • Perform RCA with our inbuilt postmortem templates to build insightful incident timelines in a matter of minutes
  • Promote transparency by leveraging Status Pages to communicate incident resolution status, past incidents, and more
  • Use analytics to identify system bottlenecks & spot areas of improvement.
Refine
Increase resilience by learning from past outages
  • Refine and reset service expectations and Error Budgets
  • Update SLOs, On-call rules, and setup automation to make your system more reliable
5Rs
Represent
RESPOND
REFINE
Resolve
Review
Increase Reliability with Improved Incident Response
Automate your way through Incident Management
Balance reliability and innovation
Invest in prevention rather than response
Increase Transparency
Reliability metrics at your fingertips
Automate your way through Incident Management
Empower your teams to take actions directly from within Squadcast when an incident occurs. You can automate: Acknowledging or resolving an incident, Rebuilding a project via Build/Deploy tools, Rebooting a server, Rolling back a feature, Running custom scripts and much more.
  • Group duplicate alerts to reduce noise
  • Suppress and ignore unwanted alerts
  • 1-step Rollback from within Squadcast
Balance reliability and innovation
Track the right metrics that impact your business. Knowing which metrics are impacting customer experience can cut monitoring storage costs by 80%. Define a target SLO and use corresponding SLIs to track Error Budget. Use error budget as a control mechanism for diverting attention to stability as needed.
  • Setup target SLO budget
  • Manually report incidents or integrate with tools
  • Analyze SLO violations by measuring SLI indicators
  • Greater retention period of SLO violations
Invest in prevention rather than response
Empower teams with an easy and automated way to capture incident information and publish the final report with reusable checklists and templates and practice continuous improvement by learning from every incident.
  • Automate, Learn and Optimize your Reliability
  • Embrace Blameless Retrospectives
  • Automated Incident Timeline
Increase Transparency
Enable transparency by displaying service downtime and outages. Leverage status pages as the ultimate source of truth for your system’s current status, past incidents, RCAs and more.
  • Free Public and Private Status Page
  • Notify customers and stakeholders with Real-time updates
  • Incident Timelines
  • Custom Domain Support
Reliability metrics at your fingertips
Use incident analytics and insights to spot areas of improvement. Surface key incident metrics, team’s performance in acknowledging and resolving, and your on-call effectiveness.
  • Incident Metrics Dashboard
  • MTTA & MTTR Analysis
  • Incident Count by Heat Map and Service
  • Granular Reliability Insights
  • Export Incident data
  • Auto Record Incident Timeline
Automate your way through Incident Management
Empower your teams to take actions directly from within Squadcast when an incident occurs. You can automate: Acknowledging or resolving an incident, Rebuilding a project via Build/Deploy tools, Rebooting a server, Rolling back a feature, Running custom scripts and much more.
  • Group duplicate alerts to reduce noise
  • Suppress and ignore unwanted alerts
  • 1-step Rollback from within Squadcast
Balance reliability and innovation
Track the right metrics that impact your business. Knowing which metrics are impacting customer experience can cut monitoring storage costs by 80%. Define a target SLO and use corresponding SLIs to track Error Budget. Use error budget as a control mechanism for diverting attention to stability as needed.
  • Setup target SLO budget
  • Manually report incidents or integrate with tools
  • Analyze SLO violations by measuring SLI indicators
  • Greater retention period of SLO violations
Invest in prevention rather than response
Empower teams with an easy and automated way to capture incident information and publish the final report with reusable checklists and templates and practice continuous improvement by learning from every incident.
  • Automate, Learn and Optimize your Reliability
  • Embrace Blameless Retrospectives
  • Automated Incident Timeline
Increase Transparency
Enable transparency by displaying service downtime and outages. Leverage status pages as the ultimate source of truth for your system’s current status, past incidents, RCAs and more.
  • Free Public and Private Status Page
  • Notify customers and stakeholders with Real-time updates
  • Incident Timelines
  • Custom Domain Support
Reliability metrics at your fingertips
Use incident analytics and insights to spot areas of improvement. Surface key incident metrics, team’s performance in acknowledging and resolving, and your on-call effectiveness.
  • Incident Metrics Dashboard
  • MTTA & MTTR Analysis
  • Incident Count by Heat Map and Service
  • Granular Reliability Insights
  • Export Incident data
  • Auto Record Incident Timeline
Increase Reliability with Improved Incident Response
Automate your way through
Incident Management
Balance Reliability
and Innovation
Invest in prevention
rather than Response
Increase
Transparency
Reliability metrics
at your fingertips
Automate your way through Incident Management
Empower your teams to take actions directly from within Squadcast when an incident occurs. You can automate: Acknowledging or resolving an incident, Rebuilding a project via Build/Deploy tools, Rebooting a server, Rolling back a feature, Running custom scripts and much more.
  • Group duplicate alerts to reduce noise
  • Suppress and ignore unwanted alerts
  • 1-step Rollback from within Squadcast
Balance Reliability and Innovation
Separate the signal from the noise and only track the right metrics that impact your business. Set up your target SLO budget and analyze SLO violations on our dashboard to track Error Budget. And use error budget as a control mechanism for diverting attention to stability as needed.
  • Setup target SLO budget
  • Manually report incidents or integrate with tools
  • Analyze SLO violations by measuring SLI indicators
  • Greater retention period of SLO violations
Invest in prevention rather than Response
Empower teams with an easy and automated way to capture incident information and publish the final report with reusable checklists and templates and practice continuous improvement by learning from every incident.
  • Automate, Learn and Optimize your Reliability
  • Embrace Blameless Retrospectives
  • Automated Incident Timeline
Increase Transparency
Enable transparency by displaying service downtime and outages. Leverage Status Pages as the ultimate source of truth for your system’s current status, past incidents, RCAs and more.
  • Free Public and Private Status Pages
  • Notify customers and stakeholders with real-time updates
  • Incident Timelines
  • Custom Domain Support
Reliability metrics at your fingertips
Use incident analytics and insights to spot areas of improvement. Surface key incident metrics, team’s performance in acknowledging and resolving, and your On-call effectiveness.
  • Incident Metrics Dashboard
  • MTTA & MTTR Analysis
  • Incident Count by Heat Map and Service
  • Granular Reliability Insights
  • Export Incident data
  • Auto Record Incident Timeline
Innovate Faster and Maximize Revenue

Innovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Our platform allows organizations to continuously optimize incident resolution, place more focus on innovation, and deliver high-quality digital experiences in an “always-on” world.

Increase Reliability with Improved Incident Response
Automate your way through Incident Management
Empower your teams to take actions directly from within Squadcast when an incident occurs. You can automate: Acknowledging or resolving an incident, Rebuilding a project via Build/Deploy tools, Rebooting a server, Rolling back a feature, Running custom scripts and much more.
  • Group duplicate alerts to reduce noise
  • Suppress and ignore unwanted alerts
  • 1-step Rollback from within Squadcast
Balance Reliability and Innovation
Separate the signal from the noise and only track the right metrics that impact your business. Set up your target SLO budget and analyze SLO violations on our dashboard to track Error Budget. And use error budget as a control mechanism for diverting attention to stability as needed.
  • Setup target SLO budget
  • Manually report incidents or integrate with tools
  • Analyze SLO violations by measuring SLI indicators
  • Greater retention period of SLO violations
Invest in prevention rather than Response
Empower teams with an easy and automated way to capture incident information and publish the final report with reusable checklists and templates and practice continuous improvement by learning from every incident.
  • Automate, Learn and Optimize your Reliability
  • Embrace Blameless Retrospectives
  • Automated Incident Timeline
Increase Transparency
Enable transparency by displaying service downtime and outages. Leverage Status Pages as the ultimate source of truth for your system’s current status, past incidents, RCAs and more.
  • Free Public and Private Status Pages
  • Notify customers and stakeholders with real-time updates
  • Incident Timelines
  • Custom Domain Support
Reliability metrics at your fingertips
Use incident analytics and insights to spot areas of improvement. Surface key incident metrics, team’s performance in acknowledging and resolving, and your On-call effectiveness.
  • Incident Metrics Dashboard
  • MTTA & MTTR Analysis
  • Incident Count by Heat Map and Service
  • Granular Reliability Insights
  • Export Incident data
  • Auto Record Incident Timeline
Busting Myths around SRE Misconceptions
Several myths have sprung up about the role SRE practices play in an organization. When is the right time to adopt SRE best practices? How to measure the ROI on an SRE investment? Does the size of the organization play a part in the effectiveness of SRE adoption?
SRE MYTH1
SRE MYTH2
SRE MYTH3
You need to emulate the SRE practices of large organizations like Google, Spotify to correctly implement SRE
Instead of directly copying the SRE practices in large organizations, understanding the reason behind those practices and applying those insights to your own processes will result in better reliability outcomes for your organization.
Investing in SRE tools is enough to start seeing returns
Investing in SRE tools for monitoring, automating alerts, etc., is just the first step in your reliability journey. 
Equally important are cultural changes like embracing risk and using infrastructure failures as learning exercises.
The cost to implement great SRE practices is too high for most organizations due to expensive tools required
Great SRE practices are a combination of People, Process, and Tools. (PPT Framework).
Thus even organizations with relatively small reliability budgets can do effective Monitoring, Alerting, and Postmortems
Leading companies trust Squadcast to deliver super-reliable services!
Alexandre Lessard
System Analyst
Mapgears simplified their complex On-call Alerting process with Squadcast
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer...
Martin do Santos
Platform and Architecture Tech Lead
Bibam found their best PagerDuty Alternative in Squadcast
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Sandro Franchi
CTO
Squadcast helped Tanner gain system insights and boost team productivity
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
Don’t just take our word for it.
Read what our customers have to say!
dave
Dave L
CTO
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving...
Read Review on G2
Aashray A
Senior Software Engineer
"Our Ops teams love it!"
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified...
Read Review on G2
Kadu B
Infrastructure Coordinator
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents...
Read Review on G2
Andrew H
“Customer centricity”
Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical...
Read Review on G2
José Victor A
Desenvolvedor Back-end
"Good service at a reasonable price with all the features that we needed."
Its very easy to change witch team are responsible for with services with it's service abstraction. The status page feature helped us to improve...
Read Review on G2
Kourosh T
“Operation Sleep Saver”
Escalation is what I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling. Schedules is great, it gives various tools to setup Oncall, Maintenance, ...
Read Review on G2
Seamlessly integrate Squadcast with your tech stack
Extend our platform to any other system using our APIs or Webhooks.
Resources - All things SRE
Learn about SRE/DevOps and Incident Management best practices in our blogs
READ BLOGS
Read all about Squadcast's past activities, events, and meetups!
VISIT COMMUNITY
Read why our customers love us! Explore different use-cases of our platform
READ CASE STUDIES
See Squadcast in Action
Provide your teams with our SRE tools to achieve faster incident resolution times.
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2 Best IT Management Products 2022 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2
Best IT Management Products 2022 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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