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IT Alerting Solutions

Squadcast enables tech teams to analyze only relevant alerts, thus eliminating alert fatigue and provides tools to respond faster. See how Squadcast can help your team increase their performance with our IT alerting platform.
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Intuitive Actionable Alerting

Analyse all your IT alerts on a central Dashboard

Analyse all your IT alerts on a central Dashboard

See all critical alerts from various services on a single dashboard. Know the current status of incidents and relevant metrics. Use filters to drill-down on the status, service type, responder, and so on.
Suppress unwanted alerts using custom rules

Suppress unwanted alerts using custom rules

Eliminate unwanted alerts triggered by any service in your infrastructure or application. Define rule-based suppression to block those alerts that have no significance for your site reliability.
Keep alerting in sync with scheduled maintenance

Keep alerting in sync with scheduled maintenance

Maintenance Mode is Squadcast’s unique IT alerting solution that allows you to subdue alert noise during scheduled maintenance periods of your systems.
Manage on-call schedules with ease

Manage on-call schedules with ease

Schedule on-call responders with customized rotations and timezones. Add layers of responders who can act as a fallback for primary on-call responders.
Setup escalation policies

Setup escalation policies

Escalate alert notifications to the right responder, team, or schedules. Squadcast allows you to attach escalation policies to specific service so that service-related issues can reach relevant responders.

Squadcast is an Incident Management Platform
with the SRE DNA

Squadcast is an Incident Management Platform with the SRE DNA
We provide tools for SRE, incident response automation, on-call, and much more.
On-Call Management
Role Based Access Control
Deduplication and Tagging
Noise Reduction
Status Pages
In-Depth Analytics
On-call Scheduling and Rotations
Squads
SCM Integrations for Dynamic Squads
Escalation Policies
Schedule Overrides
Create a periodic or customized On-Call schedule and rotations with ease.
Squads are handy when you need to notify a specific group together. For instance, when coordinated response is required for high-urgency, high-complexity incidents, or at the end of an escalation policy when nobody has acknowledged.
smart squad
Create a Smart Squad by adding a code repository to the squad, to dynamically add team members who have made a change to the code repository. This feature is only possible after integrating SCM tools like Github.
Set policies to auto-escalate incidents to the right individual or team.
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
Squads
Squads are handy when you need to notify a specific group together. For instance, when coordinated response is required for high-urgency, high-complexity incidents, or at the end of an escalation policy when nobody has acknowledged.
squads
SCM Integrations for Dynamic Squads
Create a Smart Squad by adding a code repository to the squad, to dynamically add team members who have made a change to the code repository. This feature is only possible after integrating SCM tools like Github.
smart squad
On-call Scheduling and Rotations
Create a periodic or customized On-Call schedule and rotations with ease.
Squadcast On call Scheduling and rotation
Escalation Policies
Set policies to auto-escalate incidents to the right individual or team.
Escalation Policies Squadcast
Schedule Overrides
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
Schedule Overrides
Organization Level Permissions
Teams and Roles
Custom Roles
Squads
Exportable Incident Timelines
Onboard users to your organization, and customize their access to the account by adding additional permissions.
Teams allow you to group certain users together within your organization account on the platform. And Roles are a set of permissions granted to users within that Team.
How to create squads in Squadcast IT alerting tool
Custom Roles provide extra permissions to specific users beyond the Roles assigned to them within a Team.
How to create squads in Squadcast IT alerting tool
Squads are smaller teams within a team. You can leverage Squads to add specific users to a schedule or to coordinate response for high-urgency, high-complexity incidents.
Exportable Incident Timelines - Squadcast
Export Incident timelines into easily readable PDF or marked down version
Organization Level Permissions
Onboard users to your organization, and customize their access to the account by adding additional permissions.
Organization Level Permissions - Squadcast
Teams and Roles
Teams allow you to group certain users together within your organization account on the platform. And Roles are a set of permissions granted to users within that Team.
Role based access controll for Teams - Squadcast
Custom Roles
Custom Roles provide extra permissions to specific users beyond the Roles assigned to them within a Team.
How to create squads in Squadcast IT alerting tool
Squads
Squads are smaller teams within a team. You can leverage Squads to add specific users to a schedule or to coordinate response for high-urgency, high-complexity incidents.
How to create squads in Squadcast IT alerting tool
Exportable Incident Timelines
Export Incident timelines into easily readable PDF or marked down version
Exportable Incident Timelines - Squadcast
Alert Deduplication
Event Tagging
Rule Based Suppression
Multiple Alert Sources for one Service
Alert deduplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
Event Tagging in Squadcast
Event Tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organize events with tags.
Noise reduction - Rule Based Suppression
Avoid Alert Fatigue with Suppression Rules. Set suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
Multiple Alert Sources for one Service - Squadcast
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
Alert Deduplication
Alert deduplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
Alert Deduplication in Squadcast
Event Tagging
Event Tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organize events with tags.
Event Tagging in Squadcast
Rule Based Suppression
Avoid Alert Fatigue with Suppression Rules. Set Suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
Noise reduction - Rule Based Suppression
Multiple Alert Sources for one Service
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
Multiple Alert Sources for one Service - Squadcast
Rule Based Suppression
Service Maintenance Windows
Alert Deduplication
Multiple Alert Sources for one Service
Avoid Alert Fatigue with Suppression Rules. Set Suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
Noise reduction - Service Maintenance Windows
Maintenance Mode is Squadcast's unique IT alerting solution that allows you to subdue alert noise during scheduled maintenance periods of your systems.
deduplication rules
Alert de-duplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
Multiple Alert Sources for one Service - Squadcast
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
Rule Based Suppression
Avoid Alert Fatigue with Suppression Rules. Set suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
Noise reduction - Rule Based Suppression
Service Maintenance Windows
Maintenance Mode is Squadcast's unique IT alerting solution that allows you to subdue alert noise during scheduled maintenance periods of your systems.
Noise reduction - Service Maintenance Windows
Alert Deduplication
Alert de-duplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
deduplication rules
Multiple Alert Sources for one Service
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
Multiple Alert Sources for one Service - Squadcast
Public Status Page
Private Status Page
You can configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast. Customers can subscribe to real-time updates.
You can expose the status of your internal services privately to other internal teams. See who is working on an incident if the service is down. Page teams responsible for specific services.
Public Status Page
You can configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast. Customers can subscribe to real-time updates.
Public Status page - Squadcast
Private Status Page
You can expose the status of your internal services privately to other internal teams. See who is working on an incident if the service is down. Page teams responsible for specific services.
Private Status page - Squadcast
Analytics
Incident Postmortem
MTTA/MTTR Performance Report
Auto Recorded Incident Timeline
Exportable Incident Timelines
View the distribution of incidents across services, during a given a time period. You can also view status of each service and for each individual or the organisation as a whole.
Incident Postmortem - Squadcast
With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. We have a few pre-defined postmortem templates from the likes of Google, Azure and others. You can also choose to create new templates/modify existing ones.Available to download in MD and PDF formats.
MTTA/MTTR Performance Report - Squadcast
For a given time period you can derive the MTTA/MTTR of your organisation and instantly deduce the volume and the speed at which your team is acknowledging and resolving incidents
Auto Recorded Incident Timeline - Squadcast
Quickly get a high level view of the incident timeline displayed in reverse chronological order as to when the incident was first triggered and assigned, who acknowledged it or re-assigned and who resolved them and when
Exportable Incident Timelines - Squadcast
Export Incident timelines into easily readable PDF or marked down version
Analytics
You can see the distribution of incidents across services, during a given a time period. You can also view status of each service and for each individual or the organisation as a whole.
analytics
Incident Postmortem
With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. We have a few pre-defined postmortem templates from the likes of Google, Azure and others. You can also choose to create new templates/modify existing ones.Available to download in MD and PDF formats.
Incident Postmortem - Squadcast
MTTA/MTTR Performance Report
For a given time period you can derive the MTTA/MTTR of your organisation and instantly deduce the volume and the speed at which your team is acknowledging and resolving incidents
MTTA/MTTR Performance Report - Squadcast
Auto Recorded Incident Timeline
Quickly get a high level view of the incident timeline displayed in reverse chronological order as to when the incident was first triggered and assigned, who acknowledged it or re-assigned and who resolved them and when
Auto Recorded Incident Timeline - Squadcast
Exportable Incident Timelines
Export Incident timelines into easily readable PDF or marked down version
Exportable Incident Timelines - Squadcast

Benefits of our IT Alerting Platform

Reduce Toil, Recover Faster

Identify toilsome activities. Measure toil and automate repetitive tasks with rule-based triggers. Reduce Time to Acknowledge and Time to Resolve with Squadcast Actions and Runbooks.

Improve the SRE Focus

Squadcast is designed to promote SRE best practices. Teams who use Squadcast can go beyond conventional IT alerting and incident management processes by using SRE-focused features to enhance their incident response capabilities.

Increase Transparency & Collaboration

Use Public and Private Status Pages, add stakeholders on the platform for better transparency. Collaborate with your team in Incident War Rooms & sync with ChatOps tools like Slack.

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds...
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Sandro Franchi
CTO

Ready to Start?

Monitor, Optimize and Investigate. Drill down from organization level or
team level performances and spot areas of improvement.
Incident Response Mobility
Manage incidents on the go with Squadcast mobile app for Android and iOS devices
google playapple store
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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