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Incident Management Tools

Squadcast helps companies combine their Incident Management and Incident Response workflows into a single platform. With over 200+ native integrations with monitoring tools, get a single-pane view into the health of your infrastructure and services. Squadcast’s spectrum of features covers On-Call Scheduling, Escalation policies and SRE features such as Runbooks, Postmortems, Status pages and SLO tracker.
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Squadcast - Incident Management Tool

Complete Incident Management tool suite

On-Call Scheduling and Rotations

On-Call Scheduling and Rotations

Manage your On-Call rotations easily with the ability to create custom rotations or easily override schedules when needed. Export your schedules to the calendar of your choice so that you’re continually updated on your On-Call roster. Pause a schedule as and when needed or clone a schedule to save time on creating a schedule from scratch.
Escalation Policies

Escalation Policies

Optimize incident response with effective escalation policies - Connect services to on-call schedules and ensure timely notifications. Streamline incident escalation for efficient resolution. Use round-robin escalations to equally distribute incidents and also reduce incident response time in the case of concurrent incidents.
Schedule Overrides

Schedule Overrides

With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
All Incidents Dashboard

All Incidents Dashboard

With the Incidents Dashboard access incidents across your infrastructure and services. Gain an understanding of your incident management efficiency with key metrics surfaced such as the number of open incidents and current MTTA and MTTR.
SLO Dashboard

SLO Dashboard

Use the SLO tracker feature to set reliability expectations for your Services and get alerted when there are any deviations. Accurately track the room left for errors while meeting Service expectations. Gain back your precious lost Error Budget with ease by reporting false positives.
Incident Notes

Incident Notes

A key aspect of your incident management process is collaboration. Using the Incident Notes feature enable real-time collaboration between incident responders and ensures incidents are handled promptly and effectively.
Incident Watchers

Incident Watchers

Incident Watchers can choose to receive notifications for all the updates of an Incident. This allows any user/stakeholder to act as an observer of the incident. You can customize your subscription to the incident by choosing between the watch options.
Extension for Slack

Slack-based Incident Response

Squadcast integration with Slack allows you to collaborate efficiently with your team while working on incidents. Squadcast incident notifications are sent right to your Slack Channel. Here, you can perform actions on incidents using the buttons or the Slack commands.
Runbooks

Runbooks

Leverage Squadcast’s runbooks to facilitate faster incident response operations by offering proper steps to resolve an incident. Develop a collective repository of valuable knowledge and expertise that would otherwise reside only in the minds of experts. Reduce the reliance on escalating issues, enabling teams to operate efficiently and focus on building as opposed to fixing.
Rebuild and Rollback

Rebuild and Rollback

Squadcast’s bidirectional sync with platforms such as JIRA and Circle CI allows users to take actions from within the platform itself. Automatically create tickets or rollbacks via your deployment tools. You can explore the full list of extensions supported by Squadcast here.
In-Depth Analytics

In-Depth Analytics

With Squadcast’s Analytics, see what’s working (and what’s not) in your infrastructure - and why. See the true impact of your Reliability workflows and how they contribute to the continuous improvement of your Ops and Reliability metrics. You can also surface team-level metrics via Analytics and get a glimpse of each team's efficiency in keeping their services reliable.

Revamp your Incident Response
while you save!

See how we stack up against multiple tools in our offering
as one integrated Reliability Workflow platform
Squadcast
  • Hassle-free and Simple On-Call
  • Modern Incident Response with Intuitive Actionable Alerting
  • Enhance Transparency with fully customizable Status Pages
On-Call Management
Plus
Incident Response
Plus
Status Page
Equals
$160 / Month
for a team of 10 users billed annually
vs
Multiple tools
pagerduty
Plus
FireHydrant
Plus
Statuspage
Equals
$699 / Month
for a team of 10 users billed annually
Optimize your savings by upto 300% per month
*Disclaimer: The above is an approximate calculation.
Your search for an
alternative ends here
pagerduty

Squadcast vs PagerDuty

Engineers choose Squadcast over PagerDuty because they want to promote SRE best practices with a modern incident response platform and not just manage On-Call schedules and Incident Response.
Compare
opsgenie

Squadcast vs Opsgenie

Squadcast enables tech teams to enhance their Incident Resolution process using SRE-focused tools. Don't rely on conventional Incident Management tools; resolve incidents the SRE way.
Compare

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds...
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Sandro Franchi
CTO

Ready to Start?

Monitor, Optimize and Investigate. Drill down from organization level or
team level performances and spot areas of improvement.
Incident Response Mobility
Manage incidents on the go with Squadcast mobile app for Android and iOS devices
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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