Our Product Roadmap is now public. Check it out here!

Incident Management Tools

1 Million +

Critical Incidents Handled

40%

Fewer SLO Breaches

40%

Faster Time to Recovery

Manage your On-Call team

Clean and simple UI to make your on-call management a breeze.

On-Call Scheduling and Rotations

On-Call Scheduling and Rotations

Create a periodic or customised on-call schedule and rotations with ease.

Escalation Policies

Escalation Policies

Set policies to auto-escalate incidents to the right individual or team.

Schedule Overrides

Schedule Overrides

With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.

Manage your On-Call team

Clean and simple UI to make your on-call management a breeze.
On-Call Scheduling and Rotations
On-Call Scheduling and Rotations
Escalation Policies
Escalation Policies
Alert Forwarding
Alert Forwarding
On-Call Scheduling and Rotations
Create a periodic or customised on-call schedule and rotations with ease.
Escalation Policies
Set policies to auto-escalate incidents to the right individual or team.
Alert Forwarding
Forward alert notifications when a scheduled on-caller goes off-duty.

Keep track of all IT Incidents

A single pane of glass to get key information on incidents.
All Incidents Dashboard
All Incidents Dashboard
SLO Dashboard
SLO Dashboard
All Incidents Dashboard
Know the core metrics and incident summaries. Use filters to get specific information.
SLO Dashboard
Track Service Level Objectives (SLO) for latency, memory, and status code breaches.

Collaboration with Transparency

Communicate and collaborate to resolve incidents quickly with the independence of platform and location.
Virtual War Room
Virtual War Room
Incident Timelines
Incident Timelines
Extension for Slack
Extension for Slack
Virtual War Room
Incident-specific war rooms to enable real-time collaboration between all the responders.
Incident Timelines
See all incident response activities on a timeline.
Extension for Slack
Use the bidirectional integration to allow responses from a Slack channel.

Instant response in a few clicks

Resolve critical incidents with a few clicks of a button.
Executable Runbooks
Executable Runbooks
Rebuild and Rollback
Rebuild and Rollback
Executable Runbooks
Take instant response for known incidents using executable runbooks.
Rebuild and Rollback
Instantly rollback when a recent release triggers incidents.

Keep track of all IT Incidents

A single pane of glass to get key information on incidents.

All Incidents Dashboard

All Incidents Dashboard

Know the core metrics and incident summaries. Use filters to get specific information.

SLO Dashboard

SLO Dashboard

Track Service Level Objectives (SLO) for latency, memory, and status code breaches.

Collaboration with Transparency

Communicate and collaborate to resolve incidents quickly with the independence of platform and location.

Virtual War Room

Virtual War Room

Incident-specific war rooms to enable real-time collaboration between all the responders.

Incident Timelines

Incident Timelines

See all incident response activities on a timeline.

Extension for Slack

Extension for Slack

Use the bidirectional integration to allow responses from a Slack channel.

Instant response in a few clicks

Resolve critical incidents with a few clicks of a button.

Runbooks

Runbooks

Take instant response for known incidents using runbooks.

Rebuild and Rollback

Rebuild and Rollback

Instantly rollback when a recent release triggers incidents.

Manage your on call team

Clean and simple UI to make your on-call management a breeze.

Keep track of all the incidents

A single pane of glass to get key information on incidents.

Collaboration with transparency

Communicate and collaborate to resolve incidents quickly with the independence of platform and location.

Instant response in a few clicks

Resolve critical incidents with a few clicks of a button.

Incident Response Mobility

Integrate with a wide range of tools and bring all critical incident data into one platform. Custom scripts? Use our API.
Manage incidents on the go with Squadcast mobile apps for Android and iOS devices

In-Depth Analytics

Integrate with a wide range of tools and bring all critical incident data into one platform. Custom scripts? Use our API.
View time period graphs for core metrics. Drill down from team-level or individual level performances.

Incident response mobility

Manage incidents on the go with Squadcast mobile apps for Android and iOS devices
Mobile incident management

In-depth analytics

View time period graphs for core metrics. Drill down from team-level or individual level performances.
Incident Management Analytics

Plays well with your tech stack.

Integrate with a wide range of tools and bring all critical incident data into one platform. Custom scripts? Use our API.

Plays well with your tech stack

Connect Squadcast with all the tools you use for monitoring, messaging, ticketing, log management, error tracking, ITSM and so on.
Integrate Squadcast with tools like
Extend Incident response capabilities with
View All integrations

Plays well with your tech stack.

Integrate with a wide range of tools and bring all critical incident data into one platform. Custom scripts? Use our API.

Squadcast & your favourite tools

Connect Squadcast with all the tools you use for monitoring, messaging, ticketing, log management, error tracking, ITSM and so on.

Integrate Squadcast with tools like

Extend incident response capabilities with

You’re in good company.

The gold standard for MODERN incident response
adt sercurity
For a growing company like ours, Squadcast freemium helped us adopt SRE best practices at scale and we haven't missed a single alert. The game changer was the schedule overrides feature which helped us override our manual process prior to Squadcast’s implementation. Using Squadcast really helped us track our SLAs promised to various customers. We noticed that our ack and resolution times went down significantly.
Dave Lechasseur
CTO, Foneco

See Squadcast in Action

Learn how our IT Incident Management Platform can help your team manage incidents, eliminate toil, lower response times and deliver the best digital experiences.

See Squadcast in Action

Learn how Squadcast can help your team manage incidents, eliminate toil, lower response times and deliver the best digital experiences.
Squadcast recognized in Incident Management based on user reviews
Squadcast applies innovative product design to enable true transparency and minimize friction in the incident response process. It really is time for SREs to have the right tool set that supports them in their mission.
Sethu Vinaitheerthan
Director of Engineering at Zenefits

1,000,000+

Critical Incidents Processed

40%

Reduction in MTTR

3x

More Value Than Tools

Get Started Today

Try for free now!

On-Premise Incident Management Solutions

Modern incident management for IT and Ops
Incident resolution with advanced SRE features
Host on your infrastructure, VPC or multi-cloud setup
Full compliance and security
White glove maintenance
Deep customizations
24x7 Dedicated support
  • Modern incident management for IT and Ops
  • Incident resolution with advanced SRE features
  • Host on your infrastructure, VPC or multi-cloud setup
  • Full compliance and security
  • White glove maintenance
  • Deep customizations
  • 24x7 Dedicated support
Our Product Roadmap is now public. Check it out here!
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Copyright © Squadcast Inc. 2017-2020