Create a periodic or customised on-call schedule and rotations with ease.
Set policies to auto-escalate incidents to the right individual or team.
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
Know the core metrics and incident summaries. Use filters to get specific information.
Track Service Level Objectives (SLO) for latency, memory, and status code breaches.
Incident-specific war rooms to enable real-time collaboration between all the responders.
See all incident response activities on a timeline.
Use the bidirectional integration to allow responses from a Slack channel.
Take instant response for known incidents using runbooks.
Instantly rollback when a recent release triggers incidents.