Who are the competitors of PagerDuty?

PagerDuty is a popular incident management system used by many organizations around the world. A great alternative to PagerDuty is Squadcast - an end to end reliability platform that unifies On-Call Management, Site Reliability Engineering (SRE), and Incident Response within a single platform. With Squadcast, users can easily set up notifications, manage team schedules, and resolve incidents quickly and efficiently.

Is PagerDuty open source?

No, PagerDuty is not open source. PagerDuty is a cloud-based Saas software platform that provides incident response for IT departments.

What are the limitations of PagerDuty?

One of the main limitations of Pagerduty is its high cost making it unfeasible for certain organizations. Additionally, its steep learning curve may pose challenges for users attempting to adopt the platform.

What is the user limit in PagerDuty?

The free plan has a user limit of around 5 users per month and does not support international phone/SMS notifications.

Looking for a PagerDuty alternative?
Squadcast does it all, but better.

Name: Squadcast - The best pagerduty alternative
Brand: Squadcast
Rating: 4.5 (138 reviews)

Uncomplicate Incident Management with a simple interface backed by automation,
a vast library of integrations, and pricing that's both fair and transparent.

Start For Free Now

Over 500 Global Businesses Choose Squadcast for its Simplified Interface and Stellar Support

$\text{[math]}$

Reasons to choose
Squadcast over Pagerduty

1. Fix issues faster, Stay in Control

Upgrade system reliability and efficiency with our highly configurable rule-based automation engine. Refine key SLOs and SLIs to reflect customer happiness.

2. One platform for all your Reliability workflows

Make alerting & on-call management more intuitive at a reactive level, and automate SRE workflows at a proactive level.

3. Optimize Savings

Drive spends down while optimizing the reliability and resilience of your systems from one simple, affordable, integrated, and customizable platform.

Squadcast vs Pagerduty -
a detailed comparison

Features

(*) Coming Soon

Easiest On-Call with
SRE

Bulky and Cumbersome
On-Call Platform

Easy and Intuitive UI / UX

24/7 Support

Stakeholder accounts with view-only access

Freemium plan

SLI monitoring & SLO dashboards

Automated Incident Reviews with Postmortem Templates

Automated Service Maintenance Windows

Advanced Alert Noise Suppression with Automated Event Tagging

Customizable Alert Severity levels

Powerful and Configurable Alert Deduplication

Incident Notes

Multiple Alert Sources per service

Build your own alert source integration*

Automated Incident Timeline with manual edit access

Only available as an add on

Webforms (Recommended alternative to Live Call Routing)

Only available as an add on

Real-time dashboards

Only available as an add on

Business / User Stakeholder Accounts

Only available as an add on

Manual Event Tags

Available only in higher plans

Alert Correlation*

Available only in higher plans

Single Sign-On

Email, push, SMS and phone notifications

User Preference for Notification

Status Page

Escalation Policies

Role-based access control

On-call Scheduling

Subscribe to Status Page with email notifications

What our customers have to say!

"Mapgears simplified their complex On-call Alerting process with Squadcast.

Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...

Read Case Study

"Bibam found their best PagerDuty alternative in Squadcast.

By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...

Read Case Study

"Squadcast helped Tanner gain system insights and boost team productivity.

Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...

Read Case Study

Alexandre Lessard

System Analyst

Martin do Santos

Platform and Architecture Tech Lead

Sandro Franchi

CTO

What our
customers
have to say

"Mapgears simplified their complex On-call Alerting process with Squadcast.

Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...

Read Case Study

Alexandre Lessard

System Analyst

"Bibam found their best PagerDuty alternative in Squadcast.

By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...

Read Case Study

Martin do Santos

Platform and Architecture Tech Lead

"Squadcast helped Tanner gain system insights and boost team productivity.

Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...

Read Case Study

Sandro Franchi

CTO

68%

Improved MTTR

$100k

Saved / Year in Downtime

Faster Time to Recovery

View Customer Success Stories

Revamp your Incident Response
while you save!

See how we stack up against multiple tools in our offering
as one integrated Reliability Workflow platform

Hassle-free and Simple On-Call
Modern Incident Response with Intuitive Actionable Alerting
Enhance Transparency with fully customizable Status Pages

On-Call Management

Incident Response

Status Page

$160 / Month

for a team of 10 users billed annually

Multiple tools
‍

$699 / Month

for a team of 10 users billed annually

Optimize your savings by upto 300% per month

*Disclaimer: The above is an approximate calculation.

View Pricing

Unified incident management that replaces repetitive manual work with automation

On-Call Management, Simplified
‍Intuitive UI, easy to setup on-call Rotations, Schedules and Escalation Policies which reduces the cognitive load on your on-call team.
Event intelligence & Automation
‍Squadcast is designed with a highly configurable rule-based engine that helps you reduce noise, deduce probable origin and manage event orchestration along with auto remediations.
Actions for Instant Response
‍Get faster resolution times, reduce downtime, and more streamlined processes with Squadcast Actions. Say goodbye to manual processes and quickly roll back when a release violates SLOs. Easily create runbooks for recurring incidents using our native Runbooks feature.
Gain Site Reliability Essentials
‍Practice Site Reliability Engineering (SRE) through better Incident Management to proactively respond, resolve, and learn from every incident. With Retrospectives and a native SLO tracker configure and monitor your SLO’s. Balance reliability and innovation by controlling your error budget expenditure.
Streamlined Subscription Management
‍Whether you're a Subscriber or an Incident Handler, our Subscriptions provide you with the necessary alerts and control. Subscribers get event notifications, while incident handlers manage the subscriber list.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Hector R

VP of Technology

"Best Pagerduty Alternative"

They have very good IT Team, support department, they help you with any integration question... After searching and test lots of Pagerduty Alternatives, this is the best, awesome integrations, reporting, tools...

Read Review on G2

Thomas G

DevOps Engineer

"Squadcast's better than Pagerduty"

Squadcast was very easy to setup and we integrated it with the Alertmanger and Slack easily, we are able to get the alerts as fired and we are notified via squadcast slack message, email and very awesome feature call...

Read Review on G2

Nitin B

DevOps Team Lead

"Squadcast helped us to streamline and automate our incident response processes"

Squadcast helped us to streamline and automate our incident response processes. incidents are detected, assigned, and resolved quickly and efficiently. It provides a centralized...

Read Review on G2

Squadcast Named "Category Leader" in IT Alerting on G2

Squadcast is a leader in Incident Management on G2

Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2

Squadcast is a leader in Americas IT Alerting on G2

Squadcast is a leader in Europe IT Alerting on G2

Squadcast is a leader in Enterprise Incident Management on G2

See Squadcast in Action

Provide your teams with operational efficiency and achieve fastest incident resolution times. Schedule
a live demo to see how our platform compares to any other PagerDuty alternatives.

Schedule a 1:1 Demo

Resources

Locate Product Documentation, access Case Studies, Product Updates, and more.
Hang out with our awesome developer community!