Adam Hammond

Site Reliability Engineer

Squadcast way to resolve Incidents

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Error Budgets and their Dependencies

Learn how to correctly calculate error budgets using the error budget formula in this blog. Account for planned and unplanned outages in your error budgets efficiently.

February 3, 2021

How small changes to your SLOs can be SMART for your business - A narrative case study

In the second part of his "Choosing SLOs that are appropriate for our customers" blog, Adam Hammond, narrates a fictional case study through Bill Palmer, one of the protagonists of The Phoenix Project and shows "How small changes to your SLOs can be SMART for your business"

November 17, 2020

Choosing SLOs that users need, not the ones you want to provide

In our latest two-part series blog, Adam Hammond, talks about how you can build sustainable SLOs that are appropriate for your users, your technology platform, and your business which in turn will help you make your systems robust, your customers happy, and your business boom.

October 1, 2020

Keeping your teams and customers in the loop during downtime

Making your organization more transparent is not always an easy process. In our latest blog post, Adam Hammond, shares some tips and tools that can help you get started when it comes to keeping your teams and customers in the loop during downtime.The core message is that you need to make communication a cultural pillar of your organization.

August 12, 2020

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