Adam Hammond

Does your team struggle with not having balanced error budget, that impacts your reliabilty & pace of innovation? Adam Hammond in this blog talks about error budget - accountable for planned & unplanned outages that your systems may encounter & how teams can calculate error budget efficiently.

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February 3, 2021

In the second part of his "Choosing SLOs that are appropriate for our customers" blog, Adam Hammond, narrates a fictional case study through Bill Palmer, one of the protagonists of The Phoenix Project and shows "How small changes to your SLOs can be SMART for your business"

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November 17, 2020

In our latest two-part series blog, Adam Hammond, talks about how you can build sustainable SLOs that are appropriate for your users, your technology platform, and your business which in turn will help you make your systems robust, your customers happy, and your business boom.

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October 1, 2020

Making your organization more transparent is not always an easy process. In our latest blog post, Adam Hammond, shares some tips and tools that can help you get started when it comes to keeping your teams and customers in the loop during downtime.The core message is that you need to make communication a cultural pillar of your organization.

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August 12, 2020