Nir Sharma

Freshdesk is a cloud-based customer service platform used by numerous enterprises for help desk support across multiple channels. This blog explains how using the Squadcast-Freshdesk integration can help organizations improve their incident response processes.

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April 5, 2022

This Squadcast and ServiceNow Integration blog explains how you can effectively optimize time for incident creation, reduce alert fatigue, get real-time incident updates and provide granular alert routing capabilities to your on-call team.

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March 4, 2022

Cloud Operations Sandbox serves as a simulation tool for budding SREs to learn the best practices from Google and apply them to real cloud services. In this blog, we have compiled a list of FAQs surrounding the use of Google's Cloud Operations Sandbox.

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July 29, 2021

DevOps and SRE are domains with rapid growth and frequent innovations. With this blog you can explore the latest trends in DevOps, SRE and stay ahead of the curve.

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July 15, 2021

Labelling your alert payloads although simple can significantly improve the time it takes for your team to respond to incidents. In this blog learn how Squadcast's auto-tagging feature can be a game changer by enabling intelligent labelling & routing of alerts to ultimately reduce your MTTR.

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June 9, 2021

A few minutes of unexpected downtime can have catastrophic effects! Having a great incident response plan is more than a luxury - it is a necessity for organisations of all sizes today. This blog outlines key activities that can help you in formulating a better incidence plan.

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May 10, 2021

With a rise in digital platforms, IT infrastructure has grown exponentially complex to a level where multiple application interdependencies coexist with varied architecture & oncall team types. This blog looks at how you can model your infrastructure in Squadcast to reduce your time to respond & resolve incidents.

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March 31, 2021

Is your organization on the lookout for an incident management tool? If yes, you may wonder- am I better off building my own? This blog outlines some of the key factors to consider while choosing whether to build or buy an incident management software.

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January 13, 2021

As the pandemic wears on, remote incident management has become the norm worldwide for businesses. Here we share some best practices that helped us to address remote incidents and make on-call less stressful.

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January 7, 2021

We love that our customers love Squadcast. We truly appreciate being recognized as Momentum Leader & High performer under the Incident Management & IT Alerting category in G2's Winter Report 2021.

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January 6, 2021

Thank you for inspiring us this year! As is becoming a tradition, we've put together a collection of product updates, case studies & content, that tell the story of Squadcast in 2020.

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December 29, 2020

Better visibility is the first step to improved system stability. This blog outlines Top Observability tools for DevOps Engineers & SREs to help you get started on your journey to gain valuable insights into your infrastructure.

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December 28, 2020

We came up with a holiday tech gadget gift guide that we believe DevOps Engineers and SREs would love. See what gadgets made the cut in our internal poll!

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December 17, 2020

Are you wondering what it takes to become an SRE from a SysAdmin background? This blog covers the growth areas and technical skills needed to successfully transition to an SRE role.

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December 16, 2020

Are terms like “Error budgets” and SLOs roadblocks on your way to adopting SRE practices for your organisation? This blog talks of "How to SRE without an SRE on your team", where we look at some of the most elementary SRE concepts that you can start implementing right away! We help you pick SLOs, identify toil and touch base on Automation for SREs along with few best practices to get you started on your SRE journey.

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November 27, 2020

Building scalable and highly reliable software systems is the ultimate goal of every SRE out there. Follow the path of continuous learning with the help of our latest blog which outlines some of the most sought out open source projects in the monitoring, deployment & maintenance space.

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November 13, 2020