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The Evolution of Incident Management from On-Call to SRE
Incident Management has evolved considerably over the last couple of decades. Traditionally having been limited to just an on-call team and an alerting system, today it has evolved to include automated Incident Response combined with a complex set of SRE workflows.
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March 7, 2023
What are Webhooks and why should developers use them?
Webhooks and APIs are a developer-friendly approach to building modern-day web applications. In this blog, we explain what a webhook is, do a detailed webhooks vs. API comparison, and explain why we recommend developers use them with Squadcast.
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January 20, 2023
Maximize efficiency with Terraformer: Manage Squadcast resources via IaC
Terraformer is a utility that lets you convert your existing infrastructure into Terraform code (reverse Terraform). This blog explores this utility and demonstrates its usage with respect to Squadcast’s resources.
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December 23, 2022
Why ‘owning Services’ is critical for effective Incident Response
The first step to effective Incident Response is having service ownership details readily available when an incident occurs. This blog explains why 'owning Services' is critical for effective Incident Response.
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October 31, 2022
Introducing Webforms - Involve end users directly into your Incident Management process
Over the years we’ve received requests from our customers for a feature to create/ report incidents to Squadcast without having to login to the platform. We are excited to introduce Webforms to do exactly that. Webforms can also act as an alternative to Live Call Routing.
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September 14, 2022
What are Runbooks? And why are they needed?
Runbooks are documented procedures for the maintenance and upgrades of systems. Leverage runbooks during incident response. Save your team's invaluable time. Learn more.
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July 27, 2022
Presenting Role-Based Access Control for Squadcast users
Role-Based Access Control is an effective means to enable authentication and ensure only the authorized personnel have access to sensitive data within the platform. This blog explains how to implement RBAC in your organization's Squadcast account to achieve maximum security and confidentiality during Incident Management.
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January 13, 2022
What can SREs do to make holiday season’s peak traffic less chaotic?
Holiday season's peak traffic is the most challenging period for SREs and on-call engineers. In this blog, we have highlighted the things that SREs can do to make the holiday season less chaotic.
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December 3, 2021
Threat Stack and Squadcast Integration Streamlines Alerts with Greater Context
The move to the cloud has rapidly expanded the cyber threat surface of modern cloud apps. This blog in partnership with Threat Stack, outlines how you can stay on top of your game with help of context-rich alerting & resolve security incidents rapidly along with few best practices to follow for faster incident response.
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June 30, 2021
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