Practical Guide On SLAs and SLOs

With implementation intricacies, case studies, and recommended industry best practices

Download full e-bookBook a Demo
Practical Guide On SLAs and SLOs

What’s Inside?

Ever felt like you're walking through a maze when dealing with SLAs (Service Level Agreements), SLOs (Service Level Objectives), and SLIs (Service Level Indicators)? We get it—it can be complex, as these metrics are about service reliability and user satisfaction. But here's the good news: hitting the sweet spot between product development and operational efficiency doesn't have to be a wild goose chase. It's all about setting those measurable, concrete reliability targets for a top-notch user experience.

And that's where our latest ebook comes in: "Practical Guide on SLAs and SLOs" –  a guide for the intricate domain of service metrics. 

Here's a teaser of what's inside:

  • Introduction to the nitty-gritty of service reliability metrics
  • A deep dive into the ABCs of SLAs, SLOs, and SLIs.
  • Real-Life Application – The Internet Service Provider Case Study
  • Pro tips and best practices to make SLAs and SLOs your allies

Get it in your inbox
By submitting this form, you agree to Squadcast's Privacy Policy
Thank you! Your submission has been received. The e-book will be sent to your inbox within the next 48 hours.
Oops! Something went wrong while submitting the form. Please try again.

Trusted By Global Businesses

starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Read Review on G2
Kadu B
Infrastructure Coordinator
starstarstarstarempty star
"Good growing tool in an important sector"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
adam w
Adam W
Senior Product Operations Manager
starstarstarstarstar
"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
chris
Chris A
Service Delivery Manager
starstarstarstarempty star
"Squadcast helps us improve customer experience"
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
Read Review on G2
santiago
Santiago Agustín F.
Chief Information Security Officer
starstarstarstarstar
"Our Ops teams love it!"
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.
Read Review on G2
aashray
Aashray A
Senior Software Engineer
starstarstarstarstar
"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
Read Review on G2
scott
Scott Q.
VP & CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Read Review on G2
dave
Dave L
CTO
starstarstarstarstar
"I liked how Squadcast helps our Incident Management procedure"
We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.
Read Review on G2
hossein
Hossein A
Site Reliability Engineer
Explore Squadcast Noise Reduction. Book a Personalized Demo.
Resources
Locate Product Documentation, access Case Studies, Product Updates, and more.
Hang out with our awesome developer community!

Explore Squadcast

Our platform seamlessly integrates incident management, On-Call scheduling, and performance monitoring with real-time analytics. Designed to enhance your workflows, it simplifies collaboration and boosts efficiency. Discover our comprehensive set of tools, designed for developers and engineering teams.
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
Copyright © Squadcast Inc. 2017-2024