Based on numerous G2 reviews, and with an average rating of 4.5/5, Squadcast has been recognized as ‘Category Leader’ in ‘IT Alerting’ and ‘High Performer’ & ‘Momentum Leader’ in ‘Incident Management Software’.
Why our customers love us?
Users love us for the highly customisable on-call schedules, powerful deduplication features, and detailed dashboard for tracking the performance of on-call teams. We have numerous integrations with industry-standard monitoring tools and team collaboration softwares, so no matter which stack you are using, integration is always effortless. Squadcast’s support for custom APIs means you can easily configure the platform depending on your needs.
Our Ratings in G2 Summer 2023 Reports
We have been recognized as ‘Category Leader’ in ‘IT Alerting’ and ‘High Performer’ & ‘Momentum Leader’ in ‘Incident Management Software’ categories in G2 Summer 2023 Grid Reports.
Here are some of the highlights of the report:
What our customers have to say
G2 Reviews
Read more about what our users have to say about Squadcast on G2’s review pages.
"Squadcast is innovating the on call space: I like that squadcast is changing up the game in the on-call space by providing customization around alert supression/deduplication as well as automation around specific alert sources such as cloudwatch infra alarms. I understand that squadcast is a start up and early on, but they combat that by being very responsive on the support side of things. Communication is key in the startup realm!

Squadcast is currently providing automaton around our scheduling and communication through the on call process. Eventually, we will also tie the status page into things and have more of a robust customer support flow coming through squadcast as well."

"Increase your support operations efficiency: Squadcast has all the core functionality to support your operations, alert management, and escalations at a very reasonable price point. Technical support has been excellent, and they provide fast response to support.

Correlation of multiple alerts to single events to simply our alert management. This eases the interactions for a recurring event (i.e. lost connectivity) where a monitoring system will continuously spawn alerts."

"Reliable, feature rich: Consistent performance fulfils the expected use cases without any issues. Reliability of the product. Provides a lot of features such as suppression and deduplication.

We are using squadcast mainly for incident management and alerting tool. It has support for multiple alert sources and we have integrated a lot of them. Also, it's reliable and so far haven't faced issues such as lag or dropping of alerts."

"Best Incident Management Tool for customised and competitive package for the SRE: Runbook is very useful in getting the detailed categorical steps for the incident received. Analytics is the section where we can get details of the MTTA, MTTR and other graphs.

Squadcast is resolving the problem of informing for the incident over email, and if not acknowledged, we are getting sms and phone calls as per the configurations done in the escalation policy."
Our customer centricity mindset means that we’ll continue to listen and respond to our users and always look for new ways to enhance Squadcast.

We are thankful to our valued customers for this validation. Onwards and upwards!

Additional Reading: Eva Nahari, Principal @DNX Ventures - "Our Investment in Squadcast - a SaaS-based Incident Response platform"
G2 Awards Criteria
To be recognised as a Category Leader, software must be consistently rated highly by customers and/or G2 users as well as meet a number of specific criteria, including:
From Startups to Fortune 500s, the world's most effective teams use Squadcast to turbocharge their Reliability journey
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Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics
Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds...
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Sandro Franchi
CTO
Learn how your team can up-level incident management using Squadcast's cutting-edge SRE tools
Easier, Faster, More Automated with SRE.
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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