Reliability Insights at-a-Glance

With Squadcastโ€™s Analytics, see whatโ€™s working (and whatโ€™s not) in your infrastructure - and why. See the true impact of your Reliability workflows and how they contribute to continuous improvement of your Ops and Reliability metrics.
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Incident analytics with Squadcast

Gain insights to build Resilience!

Dashboard with Granular Incident Metrics

Analyze the data trail

With Squadcast's analytics dashboard, instantly see how long your teams take to acknowledge and resolve incidents. Track how MTTA, MTTR, & Incident counts trend over time and focus on areas of concern to understand which services or incidents require more time and attention.
Organization-level and Team-level Incident Analytics

Organization-level and Team-level Incident Analytics

Get answers to pressing questions across your incidents, services, teams & larger organization. Easily slice and dice the data to dial in on each part of your digital infrastructure and understand its overall health in a few clicks.
Incident Count & Heat Map

Incident Count & Heat Map

Visualize Incident Count over a time period with options to filter by Services, Tags or users. Leverage heat maps to understand anomalies during specified time periods.
Export Incidents

Export Incidents

Export your incident data for each graph based on time periods. The data is exported in a CSV format which can be used for further analysis.

Actionable Insights to
Improve your Reliability Workflows

Reliability Metrics at your Fingertips

Use incident analytics and insights to spot areas of improvement. Surface key incident metrics, on-call teamโ€™s performance in acknowledging, resolving, and overall on-call effectiveness.

Self-serve Analytics

Analyze past incidents at both Organization-level and Team-level. Drill down further to identify system bottlenecks causing the most alerts and outages by teams, tags & services.

Visualize Incident Metrics

Convert numbers into easy-to-visualize graphs and charts. Leverage heat maps to visualize incident count for custom time ranges with various filters.

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds...
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 ๐ŸŽ‰ Read full report here.
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Sandro Franchi
CTO

Ready to Start?

Monitor, Optimize and Investigate. Drill down from organization level or
team level performances and spot areas of improvement.
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