🔥 Now Live: Our Latest Enterprise-Grade Feature - Live Call Routing!

Connect Users With On-Call Teams Instantly

Squadcast's Live Call Routing (LCR) ensures rapid incident handling by connecting calls directly to on-call engineers. Choose a dedicated local or toll-free number to streamline responses, swiftly bridge the gap from incident reporting to resolution.
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Squadcast’s On-Call Event Intelligence

Unlock Efficiency and Accessibility
with Live Call Routing

Enhance Support Experience for Users

Squadcast’s LCR offers a direct communication path, enabling end users to easily report issues, including ones not caught by monitoring tools. This connection allows for immediate discussions with on-call engineers, prioritizing user-reported incidents and enhancing support responsiveness.

Global Accessibility and Flexibility

Leverage global reach through local and toll-free numbers in major geographies coupled with customizable number selection to meet organizational needs, expanding global support and ensuring end users can report incidents effectively no matter their location.

Streamlined Incident Reporting Process

Optimize operational efficiency by automating incident creation whenever you receive a call. This ensures that whether a call is directly connected to an engineer or captured as a voicemail, a corresponding incident is promptly logged and ready for action in Squadcast.

How Live Call Routing With Squadcast Works

1 Effortless Activation:

Available as an add-on for our Enterprise Plan $899/yearly, enabling Live Call Routing is simple. Contact our team below to get started.

2 Choose Your Number:

Based on your preference for local or toll-free numbers, we provide a selection that maximizes flexibility for your organization.

3 Immediate Connection:

Upon dialing, stakeholders are directly connected to the on-call engineer or prompted to leave a voicemail, ensuring no incident goes unreported.

Trusted By Global Businesses

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"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Read Review on G2
Kadu B
Infrastructure Coordinator
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"Good growing tool in an important sector"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
adam w
Adam W
Senior Product Operations Manager
starstarstarstarstar
"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
chris
Chris A
Service Delivery Manager
starstarstarstarempty star
"Squadcast helps us improve customer experience"
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
Read Review on G2
santiago
Santiago Agustín F.
Chief Information Security Officer
starstarstarstarstar
"Squadcast rocks! A solution that is very flexible and tunable for our team"
Multiple inputs allow us to customize alerting for each of our alerting systems. We are able to set clear priorities for our most important events and alerts.
Read Review on G2
bruce
Bruce H
Founder and President
starstarstarstarstar
"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
Read Review on G2
scott
Scott Q.
VP & CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Read Review on G2
dave
Dave L
CTO
starstarstarstarhalf star
"Simple tool for SRE planing and bundling alerts."
Squadcast is simple and powerful. It was easy to set it up, and you have multiple alert sources. Also, planing the SRE on call is easy and intuitive. Additionally, the free plan has many options to test.
Read Review on G2
adrian
Adriaan W
Tutor & Wissenschaftliche Hilfskraft
Get Started with Live Call Routing
Transform your incident management today by integrating Live Call Routing into your operations. Witness the reduction in response times and elevate your customer experience.
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Our platform seamlessly integrates incident management, on-call scheduling, and performance monitoring with real-time analytics. Designed to enhance your workflows, it simplifies collaboration and boosts efficiency. Discover our comprehensive set of tools, designed for developers and engineering teams.

Enhanced Collaboration

Teamwork makes the dream work, especially during incident resolutions.
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Noise Reduction

Keep your focus sharp by cutting out the noise from non-actionable alerts.
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Schedules & Rotations

Manage on-call duties smoothly to ensure timely incident response.
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Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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