How to Reduce Alert Noise by Snoozing Incident Notifications in Squadcast?

Need a break? Snooze incident notifications for low-priority incidents during specific timeframes reducing alert noise. This feature allows you to temporarily silence alerts, providing a much-needed respite without missing out on critical updates.

To snooze an incident from the incident list page,

• Navigate to the Incident List page -> Hover over the incident you wish to snooze.
• Select Snooze -> From the dropdown you can choose one of the options and the incident will be snoozed for the selected hour(s).

To snooze the incident from the incident details page,

• Navigate to the Incident Details page -> Click on Snooze.
• Select the Snooze duration from the dropdown. That’s it Incident will be snoozed for the selected hour(s).

To unsnooze a snoozed incident,

• Hover over the snoozed incident -> Select Unsnooze.
• Select one of the options shown on the side panel and click Unsnooze and Reassign.

To unsnooze an incident from the incident details page,

• Navigate to the incident details page -> Click on Unsnooze.
• Select one of the options shown on the side panel and click Unsnooze and Reassign.

 For more info, check the full guide here.

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