🚀 AI Generated Incident Summaries Feature is Now Live! See it in action! 🎉

Optimize Incident Management with AI

Squadcast’s AI-driven Incident Management transforms your Reliability operations, helping you focus on what truly matters. Leverage our cutting-edge features to reduce noise, enhance efficiency, and resolve incidents faster—so your team can stay ahead.
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Enterprise Grade Incident Management

Key Benefits of AI-Powered Incident Management

Smart Solutions for Effective Incident Management

Continuous Learning with historical incident dataSLI Tracking dashboarddefining triggers to set up the workflowReliability Insights and Service Visibility
Streamlined Subscription Management
  • Incident SummariesGet a comprehensive view of every incident at a glance. Our AI-powered Incident Summaries will automatically generate detailed reports, giving you a quick snapshot of affected services, stakeholders, timelines, and resolution steps taken.
    New
  • Auto Pause Transient Alerts (APTA)Minimize alert fatigue with AI. APTA intelligently pauses those pesky, repetitive alerts that often signal nothing more than temporary glitches. Let your team focus on the real problems, while our AI cuts down the noise.
  • Intelligent Alert Grouping (IAG)Combine related alerts into a single, cohesive incident with zero manual input. Powered by machine learning, IAG continuously learns and adapts to new patterns, helping your team focus on what’s crucial and cutting through the noise.
  • Past IncidentsView past incidents related to a specific service and get context instantly with insights into impact, timelines, and resolutions. This helps your team respond to current incidents more quickly and effectively by learning from past mistakes and successes.

Incident Summaries

Get a comprehensive view of every incident at a glance. Our AI-powered Incident Summaries will automatically generate detailed reports, giving you a quick snapshot of affected services, stakeholders, timelines, and resolution steps taken.
Squadcast central console- Consolidate Services, Alerts, and Operations
Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

Auto Pause Transient Alerts (APTA)

Minimize alert fatigue with AI. APTA intelligently pauses those pesky, repetitive alerts that often signal nothing more than temporary glitches. Let your team focus on the real problems, while our AI cuts down the noise.

Intelligent Alert Grouping (IAG)

Combine related alerts into a single, cohesive incident with zero manual input. Powered by machine learning, IAG continuously learns and adapts to new patterns, helping your team focus on what’s crucial and cutting through the noise.
Enhance Reliability Operations
Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

Past Incidents

View past incidents related to a specific service and get context instantly with insights into impact, timelines, and resolutions. This helps your team respond to current incidents more quickly and effectively by learning from past mistakes and successes.

Upcoming AI-Powered Capabilities

Squadcast is developing some exciting new AI features like AI Suggestions and Postmortem Assistance to enhance your Reliability Operations, respond to incidents faster, and learn from past incident data to make better decisions
AI Suggestions
Help teams respond to incidents more quickly, effectively, and consistently by leveraging past data, surfacing relevant runbooks, identifying the right responders, reducing cognitive load, and leading to quicker and cleaner resolutions.
Coming Soon
Postmortem Assistance
Automatically generate detailed postmortems by letting our AI analyze all incident, impact, and resolution data, and consolidate all relevant details into structured postmortem reports, saving you time and effort, and facilitating retrospectives for every incident.
Coming Soon
Introducing the new bidirectional
servicenow
&
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integration

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.
circleci
datadog
grafana
hyperping
sentryio
jenkins
circleci
datadog
grafana
hyperping
sentryio
jenkins
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
Extend Squadcast to other systems
Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.
kegan
Kegan Adams
COO,
charter
Enterprise Grade Security
Trust Squadcast to keep your data secure and meet your compliance requirements.
v02
We Prioritize Security and Compliance at Our Core
Squadcast holds ISO 27001 certification and complies with GDPR and SOC 2 Type II standards. This ensures that all our users benefit from robust security measures, including secure access controls, customizable authentication, and continuous data encryption.
Enterprise Grade
We offer a fully scalable platform that includes Single Sign-On (SSO), world-class support, customizable Role-Based Access Control (RBAC), multi-team functionality, encryption, Terraform, webhooks, APIs, and adaptable data residency options. Squadcast maintains a Service Commitment level of at least 99.9% in any given calendar month.
What our customers are saying
Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
Migration Support
Learn More
Enjoy a seamless transition to Squadcast with expert
migration support for any tool
pagerduty
and more...
charter
charter
Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
Read Case Study
dave
Dave L
CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving...
Read Review on G2
aashray
Aashray A
Senior Software Engineer
starstarstarstarstar
"Our Ops teams love it!"
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified...
Read Review on G2
Kadu B
Infrastructure Coordinator
starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents...
Read Review on G2
Andrew H
starstarstarstarhalf star
“Customer centricity”
Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical...
Read Review on G2
José Victor A
Desenvolvedor Back-end
starstarstarstarempty star
"Good service at a reasonable price with all the features that we needed."
Its very easy to change witch team are responsible for with services with it's service abstraction. The status page feature helped us to improve...
Read Review on G2
Kourosh T
starstarstarstarempty star
“Operation Sleep Saver”
Escalation is what I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling. Schedules is great, it gives various tools to setup Oncall, Maintenance, ...
Read Review on G2
Experience the Future of Incident Management
Ready to see how Squadcast’s AI capabilities can revolutionize your incident response? Book a personalized demo today & discover how our features can streamline your operations.
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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