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Automate incident note addition when incident is acknowledged

With Squadcast's Workflows you can easily attach incident notes whenever an incident is acknowledged, ensuring that teams are equipped with all the necessary information to respond and resolve issues quickly.

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How to

Automate incident note addition when incident is acknowledged

To add an incident note when an incident is acknowledged using Squadcast workflows, you can set up a workflow where the trigger is the incident being acknowledged.

Squadcast central console- Consolidate Services, Alerts, and Operations

Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

In the actions section, you specify adding an incident note as the response action.

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