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Automate sending Teams message when incident is resolved

Boost collaboration with Squadcast's seamless automation. Automate Microsoft Teams messages upon incident resolution for swift updates and efficient communication. Simplify operations effortlessly.

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How to

Automate sending Teams message when incident is resolved

To send a message on Microsoft Teams,Click on the Microsoft Teams logo under Select to add action -> In the side panel, click on Send a message to a specific Microsoft Teams Channel.

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Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

Select the user name from the options in the drop-down -> Enter the message you would like to be automatically sent.

Click Save. You'll have successfully added the new action.

This option supports templating variables, for the ones shown below:  
incident_id  
incident_status  
incident_message  
incident_description  
service_id  
service_name  
alert_source_type  
alert_source_short_name  
payload

It will be utilized as such: Message: {{event.incident_message}}

Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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