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Automate sending Teams message when incident is triggered

Squadcast workflows are simple automation rules that allow you to set up automated Microsoft Teams messages which are triggered by incidents. For your teams, this means no more manual updates or missed communications and they stay informed and aligned, right from the moment an incident is detected.

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How to

Automate sending Teams message when incident is triggered

To automatically send a direct message to a specific Microsoft Teams channel, click on the Microsoft Teams logo under Select to add action -> In the side panel, click on Send a message to a specific Microsoft Teams Channel.

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Select the channel that you want to send the message to and enter the message you would want to send. You can also use the supported templating variables such as  incident_id, incident_message, service_name etc, to create the message. Click on Save and you have successfully automated sending Teams message when incident is triggered.

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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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