Squadcast workflows are simple automation rules that allow you to set up automated Microsoft Teams messages which are triggered by incidents. For your teams, this means no more manual updates or missed communications and they stay informed and aligned, right from the moment an incident is detected.
To automatically send a direct message to a specific Microsoft Teams channel, click on the Microsoft Teams logo under Select to add action -> In the side panel, click on Send a message to a specific Microsoft Teams Channel.
Select the channel that you want to send the message to and enter the message you would want to send. You can also use the supported templating variables such as  incident_id, incident_message, service_name etc, to create the message. Click on Save and you have successfully automated sending Teams message when incident is triggered.