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Automatically attach communication channel when incident is acknowledged

Squadcast Workflows can help your team to ensure that necessary communication platforms or channels are established and attached to an incident promptly whenever an incident is acknowledged, making sure that the response team is instantly connected and aligned for immediate and effective communication for incident resolution.

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How to

Automatically attach communication channel when incident is acknowledged

To create communication channels using Squadcast Workflow when an incident is acknowledged, you need to configure a workflow and define the trigger as 'When the Incident is Acknowledged'. Then click on Squadcast Logo to Define an action and click on Add Communication Channel.

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Then select the type of communication channel, and input the link of the channel with an optional display text for your channel. You can include multiple channels here. Click on Save and you are done.

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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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