Automatically create Jira ticket when incident is reassigned

Looking to enhance the synergy between your ITSM and Incident Response? With Squadcast's Workflows, you can seamlessly generate a Jira Ticket whenever an Incident is reassigned. This integration ensures a streamlined Incident Management experience for your team.

Setup Workflows

Unified Incident Management Enhanced by Automation

How to

Automatically create Jira ticket when incident is reassigned

To seamlessly log Jira Tickets for Incident reassignment with Squadcast workflows, start by configuring a workflow triggered by 'Incident Reassigned.' Then, fine-tune your criteria by filtering based on Alert, Services, Tags, and Priority.

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Next, define the action by clicking on the Jira logo to add the action. In the side panel, select 'Create a Jira Ticket.' Choose the Jira Account, Project, and Issue Type from the drop-down options. Enter the ticket title and message, then click Save to successfully add the new action.

Setup Workflows

Automatically create Jira ticket when incident is reassigned

Workflows help you

Resolve incidents faster

Reduce manual effort

Automate processes

How to

Automatically create Jira ticket when incident is reassigned