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Automatically create Jira ticket when incident is reassigned

Looking to enhance the synergy between your ITSM and Incident Response? With Squadcast's Workflows, you can seamlessly generate a Jira Ticket whenever an Incident is reassigned. This integration ensures a streamlined Incident Management experience for your team.

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How to

Automatically create Jira ticket when incident is reassigned

To seamlessly log Jira Tickets for Incident reassignment with Squadcast workflows, start by configuring a workflow triggered by 'Incident Reassigned.' Then, fine-tune your criteria by filtering based on Alert, Services, Tags, and Priority.

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Next, define the action by clicking on the Jira logo to add the action. In the side panel, select 'Create a Jira Ticket.' Choose the Jira Account, Project, and Issue Type from the drop-down options. Enter the ticket title and message, then click Save to successfully add the new action.

Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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