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Automatically create Jira ticket when incident is triggered

With Squadcast Workflows, you can effortlessly setup automated Jira ticket creation on Jira Cloud, triggered by incidents. For developers and engineers, this means no more manual ticket creation or missed incident details. Squadcast Workflows streamlines the entire process, ensuring that your incident resolution is not just effective but also impeccably documented.

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How to

Automatically create Jira ticket when incident is triggered

To create Jira Tickets which are triggered by incidents, click on the Jira Logo under add action-> In the side panel, click on 'Create a Jira Ticket'.

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Next select the Jira account, Jira Project and Issue Type with the ticket details such as Title and Message you would like to automate. You can use the templating variables such as incident_id, incident_message, payload etc, to create a message. Finally click on Save and you have successfully added the new action.

Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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