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Automatically send an email when incident is reassigned

Seeking a seamless way to notify key team members and stakeholders via email when an Incident is reassigned? Squadcast's Pre-Configured Workflows ensure veryone stays informed during critical Incidents, fostering a culture of transparency within your organization.

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How to

Automatically send an email when incident is reassigned

To set up email notifications for reassigned Incidents using Squadcast workflows, begin by configuring a workflow with the trigger 'Incident Reassigned.' Further refine your criteria by filtering based on Alert, Services, Tags, and Priority.

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Next, define the Workflow action by selecting the Squadcast logo and choosing 'Send an email.' Specify the recipient email IDs, Subject line, and compose the email body text.