Seeking a seamless way to notify key team members and stakeholders via email when an Incident is reassigned? Squadcast's Pre-Configured Workflows ensure veryone stays informed during critical Incidents, fostering a culture of transparency within your organization.
To set up email notifications for reassigned Incidents using Squadcast workflows, begin by configuring a workflow with the trigger 'Incident Reassigned.' Further refine your criteria by filtering based on Alert, Services, Tags, and Priority.
Next, define the Workflow action by selecting the Squadcast logo and choosing 'Send an email.' Specify the recipient email IDs, Subject line, and compose the email body text.