Squadcast supercharges your response! Automate email blasts for lightning-fast customer updates after any fix. Streamlined operations and proactive service? With Squadcast it is effortless.
To include sending an email as an action,Click on the Squadcast logo under Select to add action -> In the side panel, click on Send an Email.
Type in the following details like the Email Address (You can add multiple emails here with a space in the middle.)
Subject and Body: You can utilize templating variables for the subject and body of the email. Here is the list of the supported templating variables: incident_id
incident_status
incident_message
incident_description
service_id
service_name
alert_source_type
alert_source_short_name
payload
It will be utilized as such: Message: {{event.incident_message}}
Once you have entered all the details, click Save.