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G2 Fall Report Positions Squadcast among the leading Incident Management, and IT Alerting Tools

Oct 12, 2023
Last Updated:
May 1, 2024
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G2 Fall Report Positions Squadcast among the leading Incident Management, and IT Alerting Tools
Table of Contents:

    Introduction

    Squadcast established itself as a Momentum Leader and High Performer across different regions in the Incident Management and IT Alerting tool categories. We have solidified our leadership in the Mid Market segment across various regions, this recognition stems from our dedicated customer base.

    By the Numbers: Customer Satisfaction

    G2’s Fall Report ‘23 brings Squadcast's total number of G2 badges to an impressive 31, while holding an average rating of 4.5. A closer look at the data reveals why we are a customer favourite:

    • 99% of our users have rated us with 4 stars or above
    • ROI is achieved in just 8-9 months, compared to the category average of 18 months
    • 94% of users rate us highly on ease of setup 
    • 93% of users applaud us for ease of admin and quality of support

    A Global Presence: Regional Accolades

    Squadcast has been named Category Leader in Asia Pacific for the Mid-market segment; Momentum Leader and High Performer across various regions including the Americas, Europe, and the MEA. These regional distinctions underline our growing customer base and their satisfaction on a global scale.

    Additional Wins

    Squadcast has shown notable ROI, often realized in about 8-9 months, compared to the typical industry timeframe of 18 months. Additionally, Squadcast has been recognised for its swift implementation period and earned its place among the leading tools in the IT Alerting category across various fronts:

    • Ease of use
    • Best ROI
    • Ease of doing business
    • Fastest Implementation

    Our commitment to excellence is further reinforced by the High Performer and Highest User Adoption badges we received in the Mid-Market category across regions. This recognition underscores the value that organizations perceive in not just adopting Squadcast but also in the quick, tangible ROI they experience post-adoption.

    Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Mid-Market Incident Management on G2 Squadcast is a leader in Mid-Market Americas IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific IT Alerting on G2

    Hear from our happy customers 

    Read more about what our users have to say about Squadcast on G2’s review pages.

    "We're honored to be recognized as a High Performer and Category Leaders. At Squadcast, our mission is to provide Engineering & DevOps teams with the fastest, easiest, and most automated platform for Alerting, Incident Management, and Response. By empowering organizations to ensure the reliability of their IT infrastructure and applications, we're one step closer to our vision of a more dependable world. We extend heartfelt gratitude to our customers for their unwavering support and invaluable insights. Their feedback has been instrumental in shaping Squadcast into the leading IT Alerting solution it is today." Amiya Adwitiya, CEO of Squadcast.

    Our customer centric mindset means that we’ll continue to listen and respond to our users and always look for new ways to enhance Squadcast. We are thankful to our valued customers for this validation. Onwards and upwards!

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    October 12, 2023
    October 12, 2023
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    G2 Fall Report Positions Squadcast among the leading Incident Management, and IT Alerting Tools

    G2 Fall Report Positions Squadcast among the leading Incident Management, and IT Alerting Tools
    Oct 12, 2023
    Last Updated:
    Oct 12, 2023

    Introduction

    Squadcast established itself as a Momentum Leader and High Performer across different regions in the Incident Management and IT Alerting tool categories. We have solidified our leadership in the Mid Market segment across various regions, this recognition stems from our dedicated customer base.

    By the Numbers: Customer Satisfaction

    G2’s Fall Report ‘23 brings Squadcast's total number of G2 badges to an impressive 31, while holding an average rating of 4.5. A closer look at the data reveals why we are a customer favourite:

    • 99% of our users have rated us with 4 stars or above
    • ROI is achieved in just 8-9 months, compared to the category average of 18 months
    • 94% of users rate us highly on ease of setup 
    • 93% of users applaud us for ease of admin and quality of support

    A Global Presence: Regional Accolades

    Squadcast has been named Category Leader in Asia Pacific for the Mid-market segment; Momentum Leader and High Performer across various regions including the Americas, Europe, and the MEA. These regional distinctions underline our growing customer base and their satisfaction on a global scale.

    Additional Wins

    Squadcast has shown notable ROI, often realized in about 8-9 months, compared to the typical industry timeframe of 18 months. Additionally, Squadcast has been recognised for its swift implementation period and earned its place among the leading tools in the IT Alerting category across various fronts:

    • Ease of use
    • Best ROI
    • Ease of doing business
    • Fastest Implementation

    Our commitment to excellence is further reinforced by the High Performer and Highest User Adoption badges we received in the Mid-Market category across regions. This recognition underscores the value that organizations perceive in not just adopting Squadcast but also in the quick, tangible ROI they experience post-adoption.

    Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Mid-Market Incident Management on G2 Squadcast is a leader in Mid-Market Americas IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific IT Alerting on G2

    Hear from our happy customers 

    Read more about what our users have to say about Squadcast on G2’s review pages.

    "We're honored to be recognized as a High Performer and Category Leaders. At Squadcast, our mission is to provide Engineering & DevOps teams with the fastest, easiest, and most automated platform for Alerting, Incident Management, and Response. By empowering organizations to ensure the reliability of their IT infrastructure and applications, we're one step closer to our vision of a more dependable world. We extend heartfelt gratitude to our customers for their unwavering support and invaluable insights. Their feedback has been instrumental in shaping Squadcast into the leading IT Alerting solution it is today." Amiya Adwitiya, CEO of Squadcast.

    Our customer centric mindset means that we’ll continue to listen and respond to our users and always look for new ways to enhance Squadcast. We are thankful to our valued customers for this validation. Onwards and upwards!

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    October 12, 2023
    October 12, 2023
    Share this post:
    In this blog:
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      FAQ
      Learn how organizations are using Squadcast
      to maintain and improve upon their Reliability metrics
      Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
      mapgears
      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds...
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
      Alexandre Lessard
      System Analyst
      Martin do Santos
      Platform and Architecture Tech Lead
      Sandro Franchi
      CTO
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
      Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
      What our
      customers
      have to say
      mapgears
      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
      Alexandre Lessard
      System Analyst
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      Martin do Santos
      Platform and Architecture Tech Lead
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
      Sandro Franchi
      CTO
      Revamp your Incident Response.
      Peak Reliability
      Easier, Faster, More Automated with SRE.
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
      Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
      Users love Squadcast on G2
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