Easy On-Call Scheduling
With Squadcast , the team is now able to schedule on-call responders with customized rotations, notifications and time zones along with the option to add layers of responders who can act as a fallback to primary on-call responders, enabling better incident response.
Schedule Overrides - Never Miss an Alert!
The ability to override on call schedules to forward alert notifications when someone on the team goes off-duty was key to scale our operations ensuring we never miss an alert.
Automated Escalation Policies
We are able to set policies to auto-escalate incidents in order to notify the right individual or team when required.
A single system health dashboard with configured SLOs helps us to track SLO breaches and comprehensive MTTA/MTTR reports allows to measure and improve the velocity at which the team is resolving incidents