We are rated as High Performer & Momentum Leader in IT Alerting and Incident Management categories in G2 Summer 2022 Grid® Reports.

Here are some of the highlights of the report:

Read more about what our users have to say about Squadcast on G2’s review pages.

"Great option for paging and incident management: We've found it to be very reliable and like the ability to customise lot of our alerting setup with the help of suppression and tagging rules etc. Escalation policies and schedules are great to complement this which makes managing alerts across teams much easier. The product was easy to get started with and onboard with due to the user-friendly UI, and contains a large set of integrations that seems to always be growing. From the moment I got started, Renuka was extremely helpful in assisting with any questions and solving any problems we had! Pricing also makes much more sense in comparison to alternatives. Getting a regular on-call rotation that works for and scales with our organization, and ensuring that the relevant teams are notified in the correct manner."

"Operation Sleep Saver: Schedulers is great, it gives various tools to setup a Oncall, Maintenance, planning. Squadcast provides form for SLA and Postmortems, Integration of alerts with Slack, Github, Circle CI. Also, Escalation is what's I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling as you scheduled on schedulers. For measuring KPIs on Dashboard it gives s MTTA and MTTR which shown average time of Alerts Acknowledgments and Alerts Resolving. One thing they saw on their Software support beforehand is Feature request form! It's so relevant and helpful. Creating teams (squads) is kind of cool too, it is fast and easy to setup your team and give a try. Saving Team's SLEEP! Really, it help us to integrate Alerts with Notifications and Calls, all in Slack ! Measuring KPIs of the team and team members. Integration of Slack with monitoring and alerting tools, it's realy helpful when you are using just Slack but this efficient."

"Good and easy solution for Incident Management Software: We have been using Squadcast for about three months, and we are pretty satisfied with it so far. It is easy to use, and it has all the features we expected for a reasonable price. In addition, one of the issues we had with was the roles and permissions and soon after was improved enormously. We have been using the platform for to solve our alerting and incident management problems."

"One of the best on call scheduling software:
-It is super easy to setup
-very intuitive
-integrates beautifully with tools like uptimerobot, Google Chat, Slack etc
-has extensive documentation
-amazing UI/UX
-most importantly it just works without a hiccup!
- We have a bunch of application servers that we are monitoring for down-times using tools like uptimerobot, we needed an on call management software to have people on call to respond to the downtime and immediately understand the reasons for the incidents
Benefits:
- Setting up escalation policies was extremely helpful in case the person on call failed to respond sooner
- Setting up the on call schedule was a piece of cake compared to other on call management software out there
- The analytics help us better understand the incidents and resolution time, which helped us better our processes"