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Collaboration/ChatOps
Integrating

Slack

& Squadcast
Create Incidents from Slack

Squadcast cuts through the noise by capturing critical Slack messages and creating incidents with rich details. This speeds up diagnosis and resolution, keeping your team on top of issues.

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SlackSquadcast
Slack
Integration Details
Integration Steps

To employ Slack as an alert source:

  1. Start by configuring the Slack extension.
  2. Once set up, incidents in Squadcast can be created seamlessly using the Squadcast bot. Simply invoke the bot with '@squadcast' and employ the commands outlined in the documentation.
  3. You can generate incidents with a new message or leverage an existing one in the Slack channel. Just fill in the necessary details, and your setup is complete.

This straightforward process ensures efficient incident creation and management within Squadcast through Slack integration.

Slack
Slack
Key Features

Upon completing the integration, you gain the capability to:

  1. Effortlessly create incidents directly from your Slack channel, using either a new message or existing ones.
  2. Utilize the information captured from the original Slack message to swiftly populate the incident with essential details, expediting the response process.
  3. Enhance transparency and collaboration by incorporating the original Slack message details and team discussions seamlessly within the Squadcast Incident.
Slack
Slack
Read how companies integrate Slack into Squadcast's Incident Workflows
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Redux
Learn how Redux increased team productivity by revamping its Incident Alerting & Response process
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Klever
Discover how Klever enhanced their response time by transitioning from manual to automated On-Call Scheduling for their globally distributed workforce using Squadcast
REad case study
Isha Foundation
Learn how Squadcast helped Isha Foundation to automate alert routing and set a solid foundation for their On-call process
REad case study
Redux
Learn how Redux increased team productivity by revamping its Incident Alerting & Response process
REad case study

Trusted By Global Businesses

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"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
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Kadu B
Infrastructure Coordinator
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"Consistency for On-Call"
It allows us to bring in alerts from multiple sources and place them in a single view. Once there we have many options available to ensure that the right process is kicked off for the alert.
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Curtis N
Director Network Services
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"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
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Service Delivery Manager
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The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
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Santiago Agustín F.
Chief Information Security Officer
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"Simple tool for SRE planing and bundling alerts."
Squadcast is simple and powerful. It was easy to set it up, and you have multiple alert sources. Also, planing the SRE on call is easy and intuitive. Additionally, the free plan has many options to test.
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adrian
Adriaan W
Tutor & Wissenschaftliche Hilfskraft
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"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
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Scott Q.
VP & CTO
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"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
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Dave L
CTO
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"I liked how Squadcast helps our Incident Management procedure"
We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.
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Hossein A
Site Reliability Engineer
Over 500 Global Businesses Choose Squadcast for its Simplicity & End-to-End Incident Management Capabilities
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redis
udaan
See how
Slack
Works with Squadcast
Streamline your Incident Response through Slack
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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