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IT On-Call Scheduling Software
Setup on-call rotations, schedules, escalation policies and more with ease. Use Squadcast to upgrade your team with the best on-call for incident response solutions.
Create a periodic or customized On-Call schedule and rotations with ease.
Auto Escalation
Set policies to auto-escalate incidents to the right individual or team.
Round Robin rotations
Configure on-call schedules with round robin rotations.
Advanced Escalations
Setup granular escalations with sub-escalations upto 12 levels & repeated a max. of 5 times.
Schedule Overrides
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
Notification Preferences
Users have a choice to set their preferred mode of receiving notifications and acknowledge incidents.
Squads
Squads are smaller teams within a team. You can leverage Squads to add specific users to a schedule or to coordinate response for high-urgency, high-complexity incidents.
Squadcast is an Incident Management Platform with the SRE DNA
Squadcast is an Incident Management Platform with the SRE DNA
We provide tools for SRE, incident response automation, on-call, and much more.
On-Call Management
Role Based Access Control
Deduplication and Tagging
Noise Reduction
Status Pages
In-Depth Analytics
On-call Scheduling and Rotations
Squads
SCM Integrations for Dynamic Squads
Escalation Policies
Schedule Overrides
Create a periodic or customized On-Call schedule and rotations with ease.
Squads are handy when you need to notify a specific group together. For instance, when coordinated response is required for high-urgency, high-complexity incidents, or at the end of an escalation policy when nobody has acknowledged.
Create a Smart Squad by adding a code repository to the squad, to dynamically add team members who have made a change to the code repository. This feature is only possible after integrating SCM tools like Github.
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
Squads are handy when you need to notify a specific group together. For instance, when coordinated response is required for high-urgency, high-complexity incidents, or at the end of an escalation policy when nobody has acknowledged.
Create a Smart Squad by adding a code repository to the squad, to dynamically add team members who have made a change to the code repository. This feature is only possible after integrating SCM tools like Github.
With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
Teams allow you to group certain users together within your organization account on the platform. And Roles are a set of permissions granted to users within that Team.
Squads are smaller teams within a team. You can leverage Squads to add specific users to a schedule or to coordinate response for high-urgency, high-complexity incidents.
Teams allow you to group certain users together within your organization account on the platform. And Roles are a set of permissions granted to users within that Team.
Squads are smaller teams within a team. You can leverage Squads to add specific users to a schedule or to coordinate response for high-urgency, high-complexity incidents.
Alert deduplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
Event Tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organize events with tags.
Avoid Alert Fatigue with Suppression Rules. Set suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
Alert deduplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
Event Tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organize events with tags.
Avoid Alert Fatigue with Suppression Rules. Set Suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
Avoid Alert Fatigue with Suppression Rules. Set Suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
Maintenance Mode is Squadcast's unique IT alerting solution that allows you to subdue alert noise during scheduled maintenance periods of your systems.
Alert de-duplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
Avoid Alert Fatigue with Suppression Rules. Set suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.
Maintenance Mode is Squadcast's unique IT alerting solution that allows you to subdue alert noise during scheduled maintenance periods of your systems.
Alert de-duplication can help you reduce alert noise by organising and grouping relevant alerts. For each service, you can define your rules for de-duplication
With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts. For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.
You can configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast. Customers can subscribe to real-time updates.
You can expose the status of your internal services privately to other internal teams. See who is working on an incident if the service is down. Page teams responsible for specific services.
You can configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast. Customers can subscribe to real-time updates.
You can expose the status of your internal services privately to other internal teams. See who is working on an incident if the service is down. Page teams responsible for specific services.
View the distribution of incidents across services, during a given a time period. You can also view status of each service and for each individual or the organisation as a whole.
With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. We have a few pre-defined postmortem templates from the likes of Google, Azure and others. You can also choose to create new templates/modify existing ones.Available to download in MD and PDF formats.
For a given time period you can derive the MTTA/MTTR of your organisation and instantly deduce the volume and the speed at which your team is acknowledging and resolving incidents
Quickly get a high level view of the incident timeline displayed in reverse chronological order as to when the incident was first triggered and assigned, who acknowledged it or re-assigned and who resolved them and when
You can see the distribution of incidents across services, during a given a time period. You can also view status of each service and for each individual or the organisation as a whole.
With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. We have a few pre-defined postmortem templates from the likes of Google, Azure and others. You can also choose to create new templates/modify existing ones.Available to download in MD and PDF formats.
For a given time period you can derive the MTTA/MTTR of your organisation and instantly deduce the volume and the speed at which your team is acknowledging and resolving incidents
Quickly get a high level view of the incident timeline displayed in reverse chronological order as to when the incident was first triggered and assigned, who acknowledged it or re-assigned and who resolved them and when
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.
What Makes Squadcast Unique?
Fix issues faster, Be in Control
Upgrade system reliability and efficiency with our highly configurable rule-based automation engine. Refine key SLOs and SLIs to reflect customer happiness.
One platform for all your Reliability needs
Transition from on-call to SRE with a configurable feature set powered by an API first Incident Response ecosystem. Automate tasks, collaborate, make decisions and take actions - all under one hood.
Optimize Savings
Drive spends down while optimizing the Reliability and Resilience of your systems from one Simple, Affordable, Integrated, and Customizable platform.
Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds...