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IT On-Call Scheduling Software

A Clean and Simple UI to Manage your On-Call Schedules

Easy On-Call Scheduling

Resolve Incidents Faster with our IT On-Call Management Platform & eliminate alert fatigue
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On-Call Scheduling

Burn those complicated spreadsheets and clumsy calendars. Use Squadcast for a breezy on-call scheduling.
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On-Call Rotations

Set up on-call duties with daily and weekly rotations. Or schedule a more customized rotation based on your needs.
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Auto Escalation

Make sure the right folks are notified at the right time. Define rules to escalate to a team or individual.
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Schedule Overrides

Schedule or click to start schedule overrides the notifications for a user going off-duty to the one who can replace.
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Notification Preferences

Users have a choice to set their preferred mode of receiving notifications and acknowledge incidents.
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Live Call Routing

Make sure the right folks are notified at the right time. Define rules to escalate to a team or individual.
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On-call Scheduling and Rotations

On-call Scheduling and Rotations

Create a periodic or customized On-Call schedule and rotations with ease.
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Auto Escalation

Auto Escalation

Set policies to auto-escalate incidents to the right individual or team.
Learn More ➔

Schedule Overrides

Schedule Overrides

With this functionality, an existing schedule for a specific period of time can be overridden to meet your updated preference for an on-call shift. This also ensures that only the updated users in the new override shift will get notified of incidents triggered during the override shift period.
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Notification Preferences

Notification Preferences

Users have a choice to set their preferred mode of receiving notifications and acknowledge incidents.
Learn More ➔

Squads

Squads

Squads are handy when you need to notify a specific group together. For instance, when coordinated response is required for high-urgency, high-complexity incidents, or at the end of an escalation policy when nobody has acknowledged.
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SCM Integrations for Dynamic Squads

SCM Integrations for Dynamic Squads

Create a Smart Squad by adding a code repository to the squad, to dynamically add team members who have made a change to the code repository. This feature is only possible after integrating SCM tools like Github.
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Found the best Pagerduty Alternative in Squadcast
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus more on our development roadmap. With their multiple alert sources per service feature, we were able to to duplicate similar events and tag incidents across all active integrations in a service. Their support has been phenomenal, from our Jira customized set up to helping us adapt better incident management practices with their deduplication and routing rules.
Martin do Santos
Platform and Architecture Tech Lead, Bibam Group
Read Case Study
Squadcast is a leader in IT Alerting on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
With Squadcast we saw a drastic reduction in incidents due to suppression of non-urgent alerts and deduplication of alerts. This ensured that only actionable and relevant incidents are reaching the engineers, thereby reducing noise and alert fatigue. Real-time operational visibility is highly critical to our organization. Implementing Squadcast helped us achieve better visibility into system health, operational transparency and assurance of SLAs to our customers
Yaniv Yalda
Head of Data and Security
For a growing company like ours, Squadcast freemium helped us adopt SRE best practices at scale and we haven't missed a single alert. The game changer was the schedule overrides feature which helped us override our manual process prior to Squadcast’s implementation. Using Squadcast really helped us track our SLAs promised to various customers. We noticed that our ack and resolution times went down significantly.
Dave Lechasseur
CTO, Foneco
Squadcast is a leader in IT Alerting on G2 Squadcast is a leader in IT Alerting on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2

Squadcast Offers More Than Just IT Alerting Solutions

We provide tools for SRE, incident response automation, on-call, and much more.
On-Call Scheduling
Alert Suppression
Deduplication & Tagging
Status Pages
Escalation Policies
In-depth Analytics
Incident Timeline
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What Makes Squadcast Unique?

Promotes SRE Best Practices

Squadcast is an SRE focused platform. It is designed to ensure teams adopt world-class site reliability practices. Every feature we build is aimed towards catalyzing your efforts towards maintaining an outstanding customer experience.
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Easy On-call designed for SRE

Squadcast is the best on-call platform to do SRE. Incorporate on-call best practices to avoid alert fatigue and maximize your system reliability using Squadcast. Every feature in our platform is super intuitive and aimed towards delivering an outstanding customer experience.
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On-premise Version Available

Squadcast is the only modern IT incident management solution offering an on-premise version that can be self-hosted on your own infrastructure, private cloud or multi-cloud. Experience white glove maintenance where setup, migration, deployment, and quarterly updates are included.
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Unlimited Free Stakeholders

Squadcast makes it easy for you to include your other business participants like product managers, business teams and customer support representatives to have a real time view of the incident resolution to ensure transparency across the organisation.
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Unlimited Free Stakeholders

Stakeholder users are other business participants like product managers, software developers, and customer support representatives across the organization to work together with transparency towards the common goal of great customer experience.
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Free Public Status Page

One of the core principles of SRE is Transparency. Level up your reliability and transparency with our free public Status page. Configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast.
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Incident Response Mobility

Integrate with a wide range of tools and bring all critical incident data into one platform. Custom scripts? Use our API.
Manage incidents on the go with Squadcast mobile apps for Android and iOS devices

Plays well with your tech stack

Connect Squadcast with all the tools you use for monitoring, messaging, ticketing, log management, error tracking, ITSM and so on.
Integrate Squadcast with tools like
Extend Incident response capabilities with
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See how Squadcast can help your team deliver the best digital experiences

Squadcast provides cutting edge solutions to tech teams who want to promote SRE best practices. Don’t just manage on-call schedules and notifications, use our innovative tools to automate incident response actions and cut down resolution times.

See how Squadcast can help your team deliver the best digital experiences

Why Squadcast?

Squadcast provides cutting edge solutions to tech teams who want to promote SRE best practices. Don’t just manage on-call schedules and notifications, use our innovative tools to automate incident response actions and cut down resolution times.
Explore all SRE features
Squadcast is a truly amazing product - simple, powerful and easy to use. I am really happy with their noise suppression feature which gets rid of unwanted alerts. And automated incident resolution with actions gives me a lot of peace of mind when I am on-call.
Travis Loveall
Engineer at ADT
Squadcast applies innovative product design to enable true transparency and minimize friction in the incident response process. It really is time for SREs to have the right tool set that supports them in their mission.
Sethu Vinaitheerthan
Director of Engineering at Zenefits
Squadcast recognized in Incident Management based on user reviews
Squadcast applies innovative product design to enable true transparency and minimize friction in the incident response process. It really is time for SREs to have the right tool set that supports them in their mission.
Sethu Vinaitheerthan
Director of Engineering at Zenefits

See Squadcast in Action

Provide your teams with operational efficiency and achieve fastest incident resolution times.

Ready to get started?

See how Squadcast can help your team manage incidents, eliminate toil, lower response times and deliver the best digital experiences.
Start for Free Now
Our Product Roadmap is now public. Check it out here!
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Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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