Matsuri Japon is a Japanese non-profit organization based out of Canada. They started using Squadcast when they were in serious need of an Incident Response tool. Considering the nature of their organization, (Squadcast’s) Freemium plan
seemed to be the most logical option compared to other platforms like PagerDuty and Opsgenie that come at a hefty price even for basic requirements.
Being a non-profit organisation, Matsuri is supported by volunteers and has limited resources dedicated towards their IT department. With a growing user base and an ever-evolving tech stack, which now includes a multi-cloud Kubernetes deployment, the need for an incident management tool became apparent.
Matsuri Japon then adopted Squadcast, a fully-featured incident management platform that is both affordable and reliable for organisations with small on-call teams to manage their infrastructure in a cost-effective yet reliable manner.