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Pagerduty vs Opsgenie vs xMatters vs Squadcast

A comprehensive comparison between Pagerduty, Opsgenie, xMatters and Squadcast. Know the essential differences.

If you are using PagerDuty, use this calculator to know more on hidden costs that you can potentially save.

PagerDuty vs Opsgenie vs xMatters vs Squadcast

(SRE vs On-call)
Features
(*) Coming Soon
squadcast
Easiest On-call tool with SRE
pagerduty
Bulky and Cumbersome
On-call Platform
opsgenie
Basic On-call
Management
Conventional On-Call Management
Custom Billing
yes
no
no
no
Prioritized feature request
yes
no
no
no
Executable Runbooks*
yes
no
no
no
Build your own alert source integration*
yes
no
no
yes
yes
Only available as an add on
no
no
Conference Bridge*
yes
yes
yes
no
yes
Only available as an add on
Only available as an add on
no
yes
Only available as an add on
no
Available only in higher plans
Dedicated Account Manager
yes
no
yes
Only available as an add on
Customer Reliability Engineer
yes
no
no
Only available as an add on
yes
Only available as an add on
yes
Available only in higher plans
Call routing features*
yes
Only available as an add on
yes
yes
yes
Only available as an add on
yes
yes
yes
yes
yes
Available only in higher plans
Alert Correlation*
yes
Only available as an add on
yes
yes
yes
Only available as an add on
Available only in higher plans
yes
VIEW FULL TABLE
What Makes
Squadcast Unique?
Promotes SRE Best Practices
Squadcast is an SRE focused platform. Bring all critical incident data into one platform for centralized Incident Management. Reduce noise, empower your team to automate incident response and learn from every incident with our Site Reliability Engineering (SRE) platform.
Stakeholders
Stakeholder users are other business participants like product managers, software developers, and customer support representatives across the organization to work together with transparency towards the common goal of great customer experience.
Status Page
One of the core principles of SRE is Transparency. Level up your reliability and transparency with our free public Status page. Configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast.
Plays well with your tech stack
Connect Squadcast with all the tools you use for monitoring, messaging, ticketing, log
management, error tracking, ITSM and so on.
Connect Squadcast with all the tools you use for monitoring, messaging, ticketing, log management, error tracking, ITSM and so on.
integrations
What our customers have to say
Martin do Santos
Platform and Architecture Tech Lead, Bibam Group
Squadcast is a leader in IT Alerting on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Found the best Pagerduty Alternative in Squadcast
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus more on our development roadmap. Their support has been phenomenal, from our Jira customized set up to helping us adapt better incident management practices with their deduplication and routing rules.
Soumyadeep Mukherjee
Product Engineer, Udaan
Squadcast is a leader in IT Alerting on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Found the perfect partner in Squadcast in our journey to deliver super-reliable services
As a fast paced growing startup, Squadcast helped us in automated alerting with proper deduplication in place to reduce bandwidth on figuring out issue owners enabling us route them correctly without fatigue. Coming from a monitoring infrastructure background, the journey from an alert to RCA seemed a huge gap in process management and Squadcast is tackling that quite well.
Upgrade your team with real-deal
incident response features
Best in Class On-Call Management

Simple and feature-packed on-call management for scheduling rotations, escalation policies, alert forwarding and so on.

Actions for Instant Response

Get quickest resolution times using Response Actions. Rollback instantly when a release breaches SLOs. Create runbooks for recurring incidents to streamline generic mitigation activities.

Site Reliability Essentials

Configure and monitor SLOs for latency, memory and status codes. Bring SLA and error budget expenditure under control.

Take Action from Anywhere

Use our native mobile applications to trigger remediations from anywhere, or connect our APIs to enhance incident response by bringing your entire toolchain into one platform.

response actions
Best in Class On-Call Management
Simple and feature-packed on-call management for scheduling rotations, escalation policies, alert forwarding and so on.
Actions for Instant Response
Get quickest resolution times using Squadcast Actions. Rollback instantly when a release breaches SLOs. Create runbooks for recurring incidents to streamline generic mitigation activities.
Site Reliability Essentials
Configure and monitor SLOs for latency, memory and status codes. Bring SLA and error budget expenditure under control.
Take Action from Anywhere
Use our native mobile applications to trigger remediations from anywhere, or connect our APIs to enhance incident response by bringing your entire toolchain into one platform.
Martin do Santos
Platform and Architecture Tech Lead, Bibam Group
bibam
Found the best Pagerduty Alternative in Squadcast
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus more on our development roadmap. Their support has been phenomenal, from our Jira customized set up to helping us adapt better incident management practices with their deduplication and routing rules.
Stuart Rowe
CTO, TRAVLR
We found Squadcast to be the most cost-effective, yet feature rich alternative to PagerDuty and OpsGenie
When a service goes offline at 3AM, we can't rely on Slack or email alerts to wake us up. These are critical alerts and while evaluating different tools for incident management, we found Squadcast to be the most competitive in price and value. So our platform of choice was a no-brainer.
Leo Wong
Consultant, Resolve Technology
Using Squadcast has made the process simpler for our ops engineers to both respond to critical alerts as well as keep our clients informed of remediation steps taken
Working with external clients meant that we not only had to handle incidents, but also document event details and report it back to our clients by creating tickets. Initially, we relied on a complex integration of tools, one for incident management and another for ticketing. Squadcast now does the job of both tools, thus reducing the complexity of our incident response process and its flexible pricing is a definite add-on.
Sandro Franchi
CTO, Tanner
Squadcast helped Tanner gain system insights and boost team productivity
Squadcast has integrated seamlessly into our DevOps and on-call team’s workflows. Thanks to their reliability metrics we have much better visibility into our systems and in the productivity of our on-call team.
What our customers have to say
bibam
Found the best Pagerduty Alternative in Squadcast
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus more on our development roadmap. Their support has been phenomenal, from our Jira customized set up to helping us adapt better incident management practices with their deduplication and routing rules.
Martin do Santos
Platform and Architecture Tech Lead, Bibam Group
We found Squadcast to be the most cost-effective, yet feature rich alternative to PagerDuty and OpsGenie
When a service goes offline at 3AM, we can't rely on Slack or email alerts to wake us up. These are critical alerts and while evaluating different tools for incident management, we found Squadcast to be the most competitive in price and value. So our platform of choice was a no-brainer.
Stuart Rowe
CTO, TRAVLR
Using Squadcast has made the process simpler for our ops engineers to both respond to critical alerts as well as keep our clients informed of remediation steps taken
Working with external clients meant that we not only had to handle incidents, but also document event details and report it back to our clients by creating tickets. Initially, we relied on a complex integration of tools, one for incident management and another for ticketing. Squadcast now does the job of both tools, thus reducing the complexity of our incident response process and its flexible pricing is a definite add-on.
Leo Wong
Consultant, Resolve Technology
Squadcast helped Tanner gain system insights and boost team productivity
Squadcast has integrated seamlessly into our DevOps and on-call team’s workflows. Thanks to their reliability metrics we have much better visibility into our systems and in the productivity of our on-call team.
Sandro Franchi
CTO, Tanner
See Squadcast in Action
Provide your teams with operational efficiency and achieve fastest incident resolution times. Schedule
a live demo to see how our SRE platform compares to any other PagerDuty alternatives.
Provide your teams with operational efficiency and achieve fastest incident resolution times. Schedule
a live demo to see how our SRE platform compares to any other PagerDuty alternatives.
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2 Best IT Management Products 2022 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Incident Management on G2 Users love Squadcast on G2
Best IT Management Products 2022 Squadcast is a leader in IT Service Management (ITSM) Tools on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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