Pagerduty vs Opsgenie vs xMatters vs Squadcast

Upgrade your Reliability Workflows with Squadcast. Let us help you make an informed decision—by being transparent, objective and fair. Know the essential differences when comparing Squadcast with PagerDuty, Opsgenie and xMatters.
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PagerDuty vs Opsgenie vs xMatters vs Squadcast
(SRE vs On-Call)

Features
(*) Coming Soon
Squadcast
One platform for all your Reliability Workflows
pagerduty
Bulky and Cumbersome
On-call Platform
opsgenie
Basic On-call
Management
xmatters
Conventional On-Call Management
The Squadcast Advantage
Easy and Intuitive UI / UX
yes
no
no
no
Dedicated Account Manager
yes
no
yes
Only available as an add on
Customer Support
yes
yes
yes
yes
Prioritized feature request
yes
no
no
no
Customer Reliability Engineer
yes
no
no
Only available as an add on
Billing
Custom Billing
yes
no
no
no
Freemium plan
yes
no
no
no
Stakeholder accounts with view-only access
yes
no
no
no
Business / User Stakeholder Accounts
yes
Only available as an add on
yes
Available only in higher plans
Event Intelligence & Automation
Automated Service Maintenance Windows
yes
no
no
no
Customizable Alert Severity levels
yes
no
no
no
Multiple Alert Sources for one service
yes
no
no
no
Alert Correlation
yes
Only available as an add on
yes
yes
Advanced Alert Noise Suppression with automated Event tagging
yes
Only available as an add on
no
Available only in higher plans
Response Actions
yes
no
no
no
Alert Suppression
yes
Only available as an add on
Available only in higher plans
yes
Executable Runbooks*
yes
no
no
no
Status Pages
SRE Visibility
Collaboration & Response
Incident Notes
yes
Only available as an add on
Only available as an add on
no
ChatOps Integrations
yes
yes
yes
yes
Conference bridge*
yes
yes
Access Management
Role-based access control
yes
yes
yes
Available only in higher plans
Data retention / access
yes
yes
yes
yes
Single Sign-On
yes
yes
yes
yes
Alerting
On-call Management
Event Aggregation & Routing
Manual Event Tags
yes
Only available as an add on
no
no
Custom API access
yes
yes
yes
yes
Reporting & Analytics

Evaluating multiple tools because the competition does only On-Call?

See how we stack up against multiple tools in our offering
as one integrated Reliability Workflow platform
Squadcast
  • Hassle-free and Simple On-Call
  • Modern Incident Response with Intuitive Actionable Alerting
  • Enhance Transparency with fully customizable Status Pages
On-Call Management
Plus
Incident Response
Plus
Status Page
Equals
$160 / Month
for a team of 10 users billed annually
vs
Multiple tools
‍
pagerduty
Plus
FireHydrant
Plus
Statuspage
Equals
$699 / Month
for a team of 10 users billed annually
Optimize your savings by upto 300% per month
*Disclaimer: The above is an approximate calculation.
View Pricing

One platform, for all your
Reliability Workflows

On-Call Management, Simplified

On-Call Management, Simplified

Intuitive UI, easy to setup On-call Rotations, Schedules and Escalation Policies which reduces the cognitive load on your on-call team.
Event intelligence & Automation

Event intelligence & Automation

Squadcast is designed with a highly configurable rule-based engine that helps you reduce noise, deduce probable origin and manage event orchestration along with auto remediations.
Actions for Instant Response

Actions for Instant Response

Get faster resolution times, reduce downtime, and more streamlined processes with Squadcast Actions. Say goodbye to manual processes and quickly roll back when a release violates SLOs. Easily create runbooks for recurring incidents using our native Runbooks feature.
Gain Site Reliability Essentials

Gain Site Reliability Essentials

Practice Site Reliability Engineering (SRE) through better Incident Management to proactively respond, resolve, and learn from every incident. With Retrospectives and a native SLO tracker configure and monitor your SLO’s. Balance reliability and innovation by controlling your error budget expenditure.

What Makes
Squadcast Unique?

Fix issues faster, Be in Control

Upgrade system reliability and efficiency with our highly configurable rule-based automation engine. Refine key SLOs and SLIs to reflect customer happiness.

One platform for all your Reliability needs

Transition from on-call to SRE with a configurable feature set powered by an API first Incident Response ecosystem. Automate tasks, collaborate, make decisions and take actions - all under one hood.

Optimize Savings

Drive spend down while optimizing the Reliability and Resilience of your systems from one Simple, Affordable, Integrated, and Customizable platform.

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.
Squadcast Native Integrations
Integrations
Extend our platform to other systems using our APIs and Webhooks
Public Rest APIs
Use our fully featured APIs to interact with other Systems.
Webhooks
Send incident information from Squadcast to any other platform.
Send incident information from Squadcast to any other platform.
Terraform
Create or manage Squadcast's resources at scale.
Create or manage Squadcast's resources at scale.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Read Case Study
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Read Case Study
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Read Case Study
Alexandre Lessard
System Analyst
Martin do Santos
Platform and Architecture Tech Lead
Sandro Franchi
CTO
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
What our
customers
have to say
mapgears
"Mapgears simplified their complex On-call Alerting process with Squadcast.
Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
Read Case Study
Alexandre Lessard
System Analyst
bibam
"Bibam found their best PagerDuty alternative in Squadcast.
By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
Read Case Study
Martin do Santos
Platform and Architecture Tech Lead
tanner
"Squadcast helped Tanner gain system insights and boost team productivity.
Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
Read Case Study
Sandro Franchi
CTO
Case Studies

Revamp your Incident Response.
Peak Reliability.

Easier, Faster, More Automated with SRE.
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Incident Response Mobility
Manage incidents on the go with Squadcast mobile app for Android and iOS devices
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