Pagerduty vs Opsgenie vs xMatters

PagerDuty vs Opsgenie vs xMatters vs Squadcast

(SRE vs On-call)

Features

(*) Coming Soon

Easiest On-call tool with SRE

Bulky and Cumbersome
On-call Platform

Basic On-call
Management

Conventional On-Call Management

Freemium plan

Stakeholder accounts with view-only access

Multiple Alert Sources for one service

Customizable Alert Severity levels

Automated Service Maintenance Windows

Response Actions

Status Pages

Custom Billing

Prioritized feature request

Executable Runbooks*

SLOs Tracking and Error Budget

Webforms (Recommended alternative to Live Call Routing)

Build your own alert source integration*

Postmortem Templates

Manual Event Tags

Only available as an add on

Conference Bridge*

Incident Notes

Only available as an add on

Advanced Alert Noise Suppression with automated Event tagging

Only available as an add on

Available only in higher plans

Dedicated Account Manager

Only available as an add on

Customer Reliability Engineer

Only available as an add on

Business / User Stakeholder Accounts

Only available as an add on

Available only in higher plans

Call routing features*

Only available as an add on

Real-time Dashboards

Only available as an add on

Role-based access control

Available only in higher plans

Alert Correlation*

Only available as an add on

Alert Suppression

Only available as an add on

Available only in higher plans

VIEW FULL TABLE

Unlimited SMS and phone notifications

On-call Scheduling and automated Escalations

Incidents and team analytics

Knowledge base

Android and iOS Apps

Event Routing

Schedule Overrides

User Preference for Notification

Unlimited email and push Notifications

Customer Support

ChatOps Integrations

Single Sign-On

Custom API access

Incident Postmortems

Data retention / access

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What Makes

Squadcast Unique?

Promotes SRE Best Practices

Squadcast is an SRE focused platform. Bring all critical incident data into one platform for centralized Incident Management. Reduce noise, empower your team to automate incident response and learn from every incident with our Site Reliability Engineering (SRE) platform.

Stakeholders

Stakeholder users are other business participants like product managers, software developers, and customer support representatives across the organization to work together with transparency towards the common goal of great customer experience.

Status Page

One of the core principles of SRE is Transparency. Level up your reliability and transparency with our free public Status page. Configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast.

Plays well with your tech stack

Connect Squadcast with all the tools you use for monitoring, messaging, ticketing, log
management, error tracking, ITSM and so on.

Connect Squadcast with all the tools you use for monitoring, messaging, ticketing, log management, error tracking, ITSM and so on.

VIEW ALL INTEGRATIONS

What our customers have to say

Martin do Santos

Platform and Architecture Tech Lead, Bibam Group

Found the best Pagerduty Alternative in Squadcast

By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus more on our development roadmap. Their support has been phenomenal, from our Jira customized set up to helping us adapt better incident management practices with their deduplication and routing rules.

View Case Study

Soumyadeep Mukherjee

Product Engineer, Udaan

Found the perfect partner in Squadcast in our journey to deliver super-reliable services

As a fast paced growing startup, Squadcast helped us in automated alerting with proper deduplication in place to reduce bandwidth on figuring out issue owners enabling us route them correctly without fatigue. Coming from a monitoring infrastructure background, the journey from an alert to RCA seemed a huge gap in process management and Squadcast is tackling that quite well.

View Case Study

Upgrade your team with real-deal

incident response features

Best in Class On-Call Management

Simple and feature-packed on-call management for scheduling rotations, escalation policies, alert forwarding and so on.

Actions for Instant Response

Get quickest resolution times using Response Actions. Rollback instantly when a release breaches SLOs. Create runbooks for recurring incidents to streamline generic mitigation activities.

Site Reliability Essentials

Configure and monitor SLOs for latency, memory and status codes. Bring SLA and error budget expenditure under control.

Take Action from Anywhere

Use our native mobile applications to trigger remediations from anywhere, or connect our APIs to enhance incident response by bringing your entire toolchain into one platform.

Best in Class On-Call Management

Simple and feature-packed on-call management for scheduling rotations, escalation policies, alert forwarding and so on.

Actions for Instant Response

Get quickest resolution times using Squadcast Actions. Rollback instantly when a release breaches SLOs. Create runbooks for recurring incidents to streamline generic mitigation activities.

Site Reliability Essentials

Configure and monitor SLOs for latency, memory and status codes. Bring SLA and error budget expenditure under control.

Take Action from Anywhere

Use our native mobile applications to trigger remediations from anywhere, or connect our APIs to enhance incident response by bringing your entire toolchain into one platform.

Martin do Santos

Platform and Architecture Tech Lead, Bibam Group

Found the best Pagerduty Alternative in Squadcast

View Case Study

Stuart Rowe

CTO, TRAVLR

We found Squadcast to be the most cost-effective, yet feature rich alternative to PagerDuty and OpsGenie

When a service goes offline at 3AM, we can't rely on Slack or email alerts to wake us up. These are critical alerts and while evaluating different tools for incident management, we found Squadcast to be the most competitive in price and value. So our platform of choice was a no-brainer.

View Case Study

Leo Wong

Consultant, Resolve Technology

Using Squadcast has made the process simpler for our ops engineers to both respond to critical alerts as well as keep our clients informed of remediation steps taken

Working with external clients meant that we not only had to handle incidents, but also document event details and report it back to our clients by creating tickets. Initially, we relied on a complex integration of tools, one for incident management and another for ticketing. Squadcast now does the job of both tools, thus reducing the complexity of our incident response process and its flexible pricing is a definite add-on.

View Case Study

Sandro Franchi

CTO, Tanner

Squadcast helped Tanner gain system insights and boost team productivity

Squadcast has integrated seamlessly into our DevOps and on-call team’s workflows. Thanks to their reliability metrics we have much better visibility into our systems and in the productivity of our on-call team.

View Case Study

What our customers have to say

Found the best Pagerduty Alternative in Squadcast

Martin do Santos

Platform and Architecture Tech Lead, Bibam Group

We found Squadcast to be the most cost-effective, yet feature rich alternative to PagerDuty and OpsGenie

Stuart Rowe

CTO, TRAVLR

Using Squadcast has made the process simpler for our ops engineers to both respond to critical alerts as well as keep our clients informed of remediation steps taken

Leo Wong

Consultant, Resolve Technology

Squadcast helped Tanner gain system insights and boost team productivity

Sandro Franchi

CTO, Tanner

See Squadcast in Action

Provide your teams with operational efficiency and achieve fastest incident resolution times. Schedule
a live demo to see how our SRE platform compares to any other PagerDuty alternatives.

Pagerduty vs Opsgenie vs xMatters vs Squadcast

PagerDuty vs Opsgenie vs xMatters vs Squadcast