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Incident Response and Reliability Orchestration

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SLI Management for Services

SLI Management for Services

Squadcast allows you to track Service Level Indicators (SLIs) like uptime, latency and throughput volume. Set custom thresholds to get notified when breached.
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Centralized SLO Dashboard (System Health)

Centralized SLO Dashboard (System Health)

See all your configured SLOs on a single dashboard. Analyze breaches instantly with a quick snapshot of SLIs rolled up for all your services.*
*Currently available in private beta
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Response Actions

Response Actions

Empower your teams to take actions directly from within Squadcast when an incident occurs. You can automate: Acknowledging or resolving an incident, Rebuilding a project via Build/Deploy tools, Rebooting a server, Rolling back a feature, Running custom scripts and much more

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Runbooks

Runbooks

Take instant response for known incidents using runbooks
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ChatOps Integration

ChatOps Integration

Use the bidirectional integration to allow responses from a Slack channel.
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Incident War Room

Incident War Room

Our virtual incident war room on Squadcast empowers teams to get the right responders virtually in one place for collaboration. Make operations transparent by providing complete information on the incident response.
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Public Status Page

Public Status Page

You can configure your public-facing services and their dependent components and show their status in real-time directly within Squadcast. Customers can subscribe to real-time updates.
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Private Status Page

Private Status Page

You can expose the status of your internal services privately to other internal teams. See who is working on an incident if the service is down. Page teams responsible for specific services.
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Incident Postmortem

Incident Postmortem

With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. We have a few pre-defined postmortem templates from the likes of Google, Azure and others. You can also choose to create new templates/modify existing ones.Available to download in MD and PDF formats.

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MTTA/MTTR Performance Report

MTTA/MTTR Performance Report

For a given time period you can derive the MTTA/MTTR of your organisation and instantly deduce the volume and the speed at which your team is acknowledging and resolving incidents
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Analytics

Analytics

You can see the distribution of incidents across services, during a given a time period. You can also view status of each service and for each individual or the organisation as a whole.
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Auto Recorded Incident Timeline

Auto Recorded Incident Timeline

Quickly get a high level view of the incident timeline displayed in reverse chronological order as to when the incident was first triggered and assigned, who acknowledged it or re-assigned and who resolved them and when
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Exportable Incident Timelines

Exportable Incident Timelines

Export Incident timelines into easily readable PDF or marked down version
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Acknowledge / Resolve Incidents

Acknowledge / Resolve Incidents

Squadcast simplifies mobile incident management with a clean and simple UI, available in both Android and iOS versions
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Incident Reassignment

Incident Reassignment

Manage incidents on the go with our mobile app.
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Incident Timelines

Incident Timeline

Get deeper insights into the exact time of the event using our mobile incident timeline by clicking on the approximate time displayed.
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Incident War Rooms

Incident War Rooms

Chat and collaborate in real-time with incident responders regarding an incident. Every person involved in the chat will also receive mobile push notifications if he or she is not online.
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Response Actions

Response Actions

Take actions, including rebuilds, rollbacks, and many more in response to critical incidents right from within Squadcast.
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We got our whole team on Squadcast. The free unlimited stakeholders feature took care of all the visibility issues we were facing with our previous alerting tool. I firmly believe that an alerting system needs to be as efficient as any other service by being consistent, and with Squadcast we achieved precisely this goal. We were able to connect the incidents from various monitoring applications to the right stakeholders. Achieved better operational transparency, collaboration and assurance of SLAs.
Abhishek Nandi
CTO at Yourstory

Plays well with your tech stack.

Integrate with a wide range of tools and bring all critical incident data into one platform. Custom scripts? Use our API.
Our Product Roadmap is now public. Check it out here!
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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