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Automate incident note addition when incident is reassigned

Say goodbye to manual note-taking and hello to seamless incident management with Squadcast's Workflows feature. With our automated incident note addition functionality, you can now easily track incidents as they are reassigned, ensuring that all relevant information is recorded in real-time.Try it now and elevate your incident management game to the next level!

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How to

Automate incident note addition when incident is reassigned

To set this up, click on Create Workflow, add in the necessary workflow details like title, description etc. and in the trigger section select the trigger "When incident is Reassigned".

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Under the Actions section click Squadcast and then select the "Add incident note" action and configure the action settings to create the workflow.

Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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