Say goodbye to manual note-taking and hello to seamless incident management with Squadcast's Workflows feature. With our automated incident note addition functionality, you can now easily track incidents as they are reassigned, ensuring that all relevant information is recorded in real-time.Try it now and elevate your incident management game to the next level!
To set this up, click on Create Workflow, add in the necessary workflow details like title, description etc. and in the trigger section select the trigger "When incident is Reassigned".
Under the Actions section click Squadcast and then select the "Add incident note" action and configure the action settings to create the workflow.