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Automate Runbook attachement when incident is acknowledged

Squadcast Workflows help your teams to efficiently resolve incidents, by allowing them to set up simple automations to ensure that Runbooks are instantly available whenever an incident is triggered, for immediate guidance. This means, no more scrambling for documentation or delays accessing the right knowledge, streamlining the incident resolution like never before.

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How to

Automate Runbook attachement when incident is acknowledged

To attach a runbook to an incident when an incident is acknowledged, you need to configure the workflow and define the trigger as 'When the Incident is Acknowledged'. Then click on Squadcast Logo to Define an action and click on Attach Runbooks.

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Finally select the Runbook you want to attach as a response whenever an incident is acknowledged. Click on Attach and you are done.

Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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