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Acceptable Use Policy

Terms of Service
Acceptable Use Policy

Your access and use of the Squadcast Services and/or Website is subject to this Acceptable Use Policy. Capitalized terms have the meaning stated in the Subscription Services Agreement or other applicable agreement between Squadcast and Customer (“Agreement”).

You shall use the Services exclusively for authorized and legal purposes, and in compliance with all applicable laws, rules, regulations, and license restrictions.

  • Customer/User shall use the Services exclusively for authorized and legal purposes, and in compliance with all applicable laws, rules, regulations and the rights of others.
  • Shall not  transmit any unsolicited or harassing notifications materials (commercial or otherwise), including unsolicited or unwanted SMS or emails.
  • The Services are not intended for providing alerts on disaster scenarios or any other situations directly related to health or safety, including but not limited to acts of terrorism, natural disasters, or emergency response, and Customer shall not use the Service for any such purposes.
  • Customer shall NOT (and shall not enable any third party to) access or use the Services:
    • To access or attempt to access any other Squadcast systems, programs, content or data that are not available for public use or in a manner that would violate the applicable agreement(s) between Squadcast and Customer.
    • To compromise the integrity of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our services.
    • To work around any technical limitations in the Services or the Squadcast Technology and Content.
    • To consume an unreasonable amount of resources such as Phone Calls and SMSs and storage for music, videos, pornography, etc., or in a way that’s unrelated to the purposes for which the services were designed.
    • To perform or attempt to perform any actions that could
      • disable, circumvent or interfere with any aspect of the Services,
      • prevent access to or use of the Services by Squadcast’s other licensees or customers, or
      • Overwhelm or attempt to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources (Phone Calls, SMS, CPUs, memory, disk space, bandwidth, etc.);
      • to intentionally distribute malware, viruses, worms, Trojan horses, corrupted files, spyware, adware, hoaxes, or other items of a destructive or deceptive nature to our servers than a human could reasonably send in the same period of time by using a normal browser;
      • for any unlawful, fraudulent, defamatory or invasive purpose;
      • to infringe upon or misappropriate any Intellectual Property Rights or proprietary rights of a third party;
      • to transmit any bulk unsolicited commercial communications;
      • for purposes of monitoring the availability, performance or functionality of the Services, or for any other benchmarking or competitive purposes;
      • to compete with Squadcast, or (except to use the Services in accordance with its expressly documented purpose) develop or improve any Customer product or service;
      • to stalk, harass, or post direct, specific threats of violence against others
      • to generate or send unsolicited communications, advertising, chain letters, or spam
      • sending altered, deceptive, or false source-identifying information, including “spoofing” or “phishing”;
      • creating a false identity or forged email address, phone number, or otherwise attempting to create alternative users;
      • through another person’s or entity’s account credentials, or services, systems or information, without such person’s or entity’s prior written authorization; or
      • under false credentials or a false identity, or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else or otherwise misrepresenting Customer’s identity, or falsely implying any sponsorship or association with Squadcast or any of our third party providers)

If you become aware of any violations of this Acceptable Use Policy, please contact us immediately at support@squadcast.com. Subject to the terms of the underlying Agreement, without affecting any other remedies available to us, Squadcast may permanently or temporarily terminate or suspend a user’s account or access to the services without notice or liability if Squadcast (in its sole discretion) determines that a user has violated this Acceptable Use Policy.

Squadcast, Inc.
355 Bryant Street, Suite # 403
San Francisco CA 94107

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Squadcast - On-call shouldn't suck. Incident response for SRE/DevOps, IT | Product Hunt Embed
Squadcast recognized in Incident Management based on user reviews Users love Squadcast on G2 Squadcast is a leader in Incident Management on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in IT Service Management (ITSM) Tools on G2
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