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Squadcast's Year in Review, 2019

Dec 31, 2019
Last Updated:
May 2, 2024
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Squadcast's Year in Review, 2019

It’s the end of a decade and this year has been nothing short of great with accelerated product adoption, team growing 2x in size, a platform full of features and a heart full of happiness!

Table of Contents:

    2019 gave us an accelerated product growth and our team grew by 2x in size. We kick-started this year with a complete UI refresh and a whole bunch of new features. We also sponsored some of the major tech events and conducted our first ever community driven meetup!

    Squadcast’s Year in Review

    Among many other additions, here’s a little list of our most exciting features:

    • We kick-started the year with a complete UI/UX refresh to give our users the best possible view of their critical services and help them respond to incidents faster.
    • We built Squadcast Actions which lets you take actions like rebuilding your project, rolling back to the previous build, rebooting a server and more as a response to incidents to recover immediately from any customer impacting issue directly from Squadcast.
    • We added StatusPage as a feature to augment our Incident management platform to help you communicate the status of your services at all times to both your customers and internal teams.
    • Based on popular request, we added the export feature to our incident timeline which serves as a raw report on all incident resolution activity.
    • We built our Rules Engine to support deduplication of incidents to reduce alert fatigue, incident tagging to add more context to incidents and added an override functionality to automatically route incidents to a specific responder based on tags.
    • We added a functionality to create incidents straight from Slack.
    • You can also create postmortem reports with popularly recommended templates from the platform or create your own.

    We achieved other major product and feature improvement milestones like 3x-ing our page load speed on both the web and mobile applications, added a subscription option to the StatusPage feature, added the functionality to configure rules for email integration and more.

    For a more comprehensive list of features and alert source integrations we shipped, check out our Updates Page! To see what else we have planned for our next year, check out our public Product Roadmap. We’re always happy to hear new ideas and feature requests from the community - you can write to us at ideas@squadcast.com.

    Some of our major company and community highlights

    Going Freemium on 1st October, 2019 to make SRE and modern incident management accessible for companies at any scale and teams of any size. We immediately saw a 4x product adoption with customers from IT, Banking, Telecommunications, Healthcare and more.

    On the Events front, we sponsored and participated in some of the most eminent technology conferences for our folks like SREcon Americas, Kubecon EU, SREcon APAC, SREcon EMEA,  LISA, Kubecon NA, and a whole lot more!

    Our key event highlight in 2019 was conducting our very own, community driven ‘SRE for the Masses’ meetup that saw SREs from Quizizz and Rapido sharing their Product & Reliability journeys.

    We kick-started our very own content series, ‘SRE Speak’, an initiative to bust myths around the functioning of SRE as a role, where we aim to help not only aspiring SREs but also those who are completely new to this realm.

    If you want to know more about SRE Speak or want to contribute to our blog, feel free to drop us a message on marketing@squadcast.com and be sure to hear from us! We love our community! ♥️

    We couldn’t have made it this far without our incredible team and our super helpful community.

    Happy holidays and a beautiful new year from all of us here at Squadcast! :)

    Feel free to reach out to us at marketing@squadcast.com to know more about what we do!

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    December 31, 2019
    December 31, 2019
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    Squadcast's Year in Review, 2019

    Squadcast's Year in Review, 2019
    Dec 31, 2019
    Last Updated:
    Dec 31, 2019

    It’s the end of a decade and this year has been nothing short of great with accelerated product adoption, team growing 2x in size, a platform full of features and a heart full of happiness!

    2019 gave us an accelerated product growth and our team grew by 2x in size. We kick-started this year with a complete UI refresh and a whole bunch of new features. We also sponsored some of the major tech events and conducted our first ever community driven meetup!

    Squadcast’s Year in Review

    Among many other additions, here’s a little list of our most exciting features:

    • We kick-started the year with a complete UI/UX refresh to give our users the best possible view of their critical services and help them respond to incidents faster.
    • We built Squadcast Actions which lets you take actions like rebuilding your project, rolling back to the previous build, rebooting a server and more as a response to incidents to recover immediately from any customer impacting issue directly from Squadcast.
    • We added StatusPage as a feature to augment our Incident management platform to help you communicate the status of your services at all times to both your customers and internal teams.
    • Based on popular request, we added the export feature to our incident timeline which serves as a raw report on all incident resolution activity.
    • We built our Rules Engine to support deduplication of incidents to reduce alert fatigue, incident tagging to add more context to incidents and added an override functionality to automatically route incidents to a specific responder based on tags.
    • We added a functionality to create incidents straight from Slack.
    • You can also create postmortem reports with popularly recommended templates from the platform or create your own.

    We achieved other major product and feature improvement milestones like 3x-ing our page load speed on both the web and mobile applications, added a subscription option to the StatusPage feature, added the functionality to configure rules for email integration and more.

    For a more comprehensive list of features and alert source integrations we shipped, check out our Updates Page! To see what else we have planned for our next year, check out our public Product Roadmap. We’re always happy to hear new ideas and feature requests from the community - you can write to us at ideas@squadcast.com.

    Some of our major company and community highlights

    Going Freemium on 1st October, 2019 to make SRE and modern incident management accessible for companies at any scale and teams of any size. We immediately saw a 4x product adoption with customers from IT, Banking, Telecommunications, Healthcare and more.

    On the Events front, we sponsored and participated in some of the most eminent technology conferences for our folks like SREcon Americas, Kubecon EU, SREcon APAC, SREcon EMEA,  LISA, Kubecon NA, and a whole lot more!

    Our key event highlight in 2019 was conducting our very own, community driven ‘SRE for the Masses’ meetup that saw SREs from Quizizz and Rapido sharing their Product & Reliability journeys.

    We kick-started our very own content series, ‘SRE Speak’, an initiative to bust myths around the functioning of SRE as a role, where we aim to help not only aspiring SREs but also those who are completely new to this realm.

    If you want to know more about SRE Speak or want to contribute to our blog, feel free to drop us a message on marketing@squadcast.com and be sure to hear from us! We love our community! ♥️

    We couldn’t have made it this far without our incredible team and our super helpful community.

    Happy holidays and a beautiful new year from all of us here at Squadcast! :)

    Feel free to reach out to us at marketing@squadcast.com to know more about what we do!

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    December 31, 2019
    December 31, 2019
    Share this post:
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      FAQ
      Learn how organizations are using Squadcast
      to maintain and improve upon their Reliability metrics
      Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
      mapgears
      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds...
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
      Alexandre Lessard
      System Analyst
      Martin do Santos
      Platform and Architecture Tech Lead
      Sandro Franchi
      CTO
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
      Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
      What our
      customers
      have to say
      mapgears
      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
      Alexandre Lessard
      System Analyst
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      Martin do Santos
      Platform and Architecture Tech Lead
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
      Sandro Franchi
      CTO
      Revamp your Incident Response.
      Peak Reliability
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      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
      Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
      Users love Squadcast on G2
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