Prakya Vasudevan

A humane on-call is the mark of good engineering culture. Access our free on-call onboarding checklist that can proactively help your on-call team & improve your overall on-call experience.

Read more

May 20, 2020

Discover best practices for effective incident management - don't let an incident affect your business's overall efficiency. Let us show you how to handle incidents with minimal disruption and maximum efficiency. Read more.

Read more

May 7, 2020

Leverage Multiple Alert Sources in Squadcast to reflect your actual system infrastructure on your Service Dashboard

Read more

April 30, 2020

At Squadcast, we use Grafana and absolutely love it! This blog post talks about how you can use your Grafana data to set off alert triggers in Squadcast. Turbocharge your observability data in Grafana by making it actionable.

Read more

April 2, 2020

The unexpected and sudden shift to remote working introduces a new set of problems within the incident response space. And while each organization needs to take its own unique circumstances into account, this post outlines the best practices and steps that can be taken in the right direction in keeping operations both productive and proactive.

Read more

March 26, 2020

Here's a curated list of “Must Read” books specific to the Incident Management space, suggested by folks from the SRE and DevOps community to help you understand what changed their perspective of software engineering as a role.

Read more

March 24, 2020

Devops Monitoring tools help you go from reactive to proactive to meet your observability & system reliability needs. Prometheus · Solarwinds-Pingdom · Zabbix · Solarwinds - Server and Application Monitor (SAM) · Datadog · New Relic

Read more

March 18, 2020

Hrushikesh is passionate about making a complex design with simple and reliable solutions. He is technology and platform agnostic and doesn’t believe in limiting himself to just a few. He started his career in 2006 with a Media company where he was responsible for introducing new technologies along with driving a team to deliver quickly. He does not limit his role to just development and operations and loves exploring everything in the tech space. He believes that SRE principles will revolutionize the way classic operations-driven organizations think.

Read more

March 5, 2020

In this blog, learn how you can reduce MTTR by implementing incident classification by attaching incident severity levels to effectively route incidents to the right on-call team.

Read more

February 20, 2020

Introducing UI improvements to the on-call schedules and rotations feature on Squadcast.

Read more

February 13, 2020

Doing on-call management in a way that’s better, less stressful and actually works to improve your incident response processes, uptime & reliability

Read more

January 30, 2020

Hiteshwar is an SRE based out of Mumbai, India. His area of specialization is in distributed systems. He works on Kubernetes, running his own custom clusters, maintaining them and creating tools to manage and monitor them. He is an active speaker in meetups and developer groups and also teaches DevOps and SRE practices at learning centers.

Read more

January 24, 2020

Arild Jensen, SRE Manager at Upwork, talks about his journey into SRE and some best practices he picked up along the way including implementing a blameless culture, code review and making decisions based on hard data.

Read more

January 17, 2020

When something goes down, the first thing a customer does is check if there is something wrong with their systems or if it is an issue with one of their service providers. So it’s important to make sure that your status page has all the information that is needed where they don’t feel the need to raise an issue or create a ticket, adding to your support costs.

Read more

January 14, 2020

Status pages can be used in different forms for internal or external communication which aligns all teams towards a culture of transparency, both with your customers and outside stakeholders as well as your colleagues and peers.

Read more

January 10, 2020

Alert noise is a very common on call complaint leading to fatigue and on call burnout. This article is an attempt at helping folks address this problem.

Read more

January 8, 2020

It’s the end of a decade and this year has been nothing short of great with accelerated product adoption, team growing 2x in size, a platform full of features and a heart full of happiness!

Read more

December 31, 2019

Incident management is stressful. Even more so, during the holidays. This is a checklist of things to watch out for to make sure your on-call team remains calm if an incident were to occur.

Read more

December 20, 2019

Danny Mican, an SRE from Auth0 shares his thoughts on SRE and being SLO driven to deliver outstanding customer experiences. Danny currently manages the reliability of systems that authenticate over 2.5 billion logins per month and is expected to have 99.9% (3 Nines) availability.

Read more

December 2, 2019

Pavlos is a Site Reliability Engineer based in Munich, Germany. He likes building software and expanding his knowledge around the reliability of services and their infrastructure. He has created a few open-source SRE projects such as the awesome-sre, Wheel of Misfortune, Availability Calculator, and awesome-chaos-engineering to assist teams and individuals in getting on board with the SRE culture. Recently, he was invited to be a technical reviewer of the "Real World SRE" book by Nat Welch, where he offered suggestions regarding the content of the book.

Read more

November 13, 2019

Tradeoffs are hard. Think about the time when you had to choose between two equally compelling options - (a) addressing technical debt or (b) pushing out that long-awaited feature release, and risk breaking production. Or when your team couldn’t agree on where to draw the line on improving request latency versus shipping a major new update.

Read more

October 14, 2019

Mark Henderson has been a Site Reliability Engineer at Stack Overflow since 2015. Before this he worked as the sole systems administrator at a small software company in Sydney, Australia. These days, he lives in South Australia and works from home with his wife and two children.

Read more

July 11, 2019