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The 6 Best Incident Management Software in 2024

Feb 7, 2024
Last Updated:
April 30, 2024
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The 6 Best Incident Management Software in 2024
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    When the siren blares and your IT infrastructure is under siege, panic can be your worst enemy. In the heat of these digital battles, robust incident management software becomes your indispensable weapon. Forget fumbling through spreadsheets and frantic Slack threads – you need a clear-headed commander-in-chief, a champion of incident response who orchestrates your team to victory.

    But navigating the crowded landscape of incident management tools can be daunting. Fear not, brave warrior! We've done the heavy lifting for you, to bring you the 6 best incident management software options in 2024. Whether you're a startup or a seasoned enterprise, we've got the intel you need to fortify your defenses and conquer every IT incident with confidence.

    The best free and paid incident management software 

    • Squadcast for On-Call + Incident Response + Reliability Workflows
    • Pagerduty for Advanced AIOps
    • xMatters for mature Incident Response Workflows
    • Opsgenie for simple and intuitive On-Call Management
    • Splunk On-Call (previously Victorops) for basic On-Call
    • Moogsoft for advanced Correlation and Collaboration

    What features make the best Incident Management Software?

    The incident management process takes its unique shape in different organizations, so choosing one to meet all your needs can be difficult. That said, certain aspects are common across most incident management processes.

    Here's what we looked for while researching and curating this list 

    • On-Call Scheduling & Management: Having the right team ready to work on incidents minimizes downtime and ensures smooth incident response. Features like automated scheduling, calendar exports, manual overrides, schedule templates, and escalation policies, ensure the right people are notified immediately.  
    • Alerting and notifications: Delivering timely and accurate alerts according to severity reduces response time and unnecessary escalations. Features like customizable notifications, multi-channel delivery, and on-call rotations ensure critical alerts reach the right people instantly.
    • Incident response workflows: Guiding teams through defined steps fosters efficient incident resolution, reduces confusion, and accelerates recovery. Features like Runbooks, automated workflows, task management, and knowledge base integration streamline and empower response efforts.
    • Integrations: Integrations are crucial to help you connect your stack to a centralized incident management platform to aid in event aggregations and provide a single-pane view of your system. API integrations, data dashboards, and third-party tool integrations ensure a unified platform for incident analysis and resolution.

    Pricing: Aligning cost with needs ensures value without budget strain. Software: Flexible pricing models and feature packages allow you to choose the solution that best fits your team and incident volume.

    The best Incident Management Software at a glance

    Tools Best for Pricing
    Squadcast On-Call + Incident Response + Reliability Workflows Paid plans start at $9/month. Also offers a generous free plan and 14-day free trials on all paid plans.
    Pagerduty Advanced AIOps Paid plans start at $21/month. Most of the advanced features have to be bought as add-on bundles. Offers a very limited free plan and free trial on paid plans.
    xMatters Mature incident response workflows Paid plans start at $9/month. Most of the features are available only in the Advanced plan for which the pricing is not transparent.
    Opsgenie Simple and intuitive On-Call Management Paid plans start at $9/month and go up to $35/month. Offers a limited free plan and a 14-day trial on all paid plans.
    Splunk On-Call Basic On-Call Pricing is not transparent and varies depending on requirements.
    Moogsoft Advanced Correlation and collaboration Opaque pricing model, requiring one to contact the team for a custom quote.

    Best incident management software for DevOps and SREs

    Squadcast

    Squadcast Incident Management features 

    Squadcast offers a comprehensive incident management solution, combining on-call scheduling, incident response, and reliability workflows into a single platform. This integrated approach promises to simplify incident resolution and improve uptime.

    Pros:

    • A unified platform eliminates the need for multiple tools.
    • Robust incident response features like Runbooks and collaboration links
    • Noise reduction and automation powered by AI/ML
    • Workflows to streamline incident resolution.
    • Built-in SLO tracker and Status Pages
    • Provides the best price-to-value ratio in the market.

    Cons:

    • Could get difficult to keep up with continuous product updates and features

    Squadcast Pricing:  Free for up to 5 users, Paid plans start at $9/month

     

    Pagerduty

    Pagerduty Incident Management Dashboard

    Founded in 2009, it streamlines incident response with intelligent alert routing, AIOps to reduce noise, and incident response workflows with faster resolution. While not without its shortcomings (pricey), Pagerduty can be a lifesaver for teams juggling critical systems and sleep schedules.

    Pros:

    • Efficient Alert Routing: Ensures the right people receive alerts based on urgency and expertise, reducing unnecessary notifications.
    • Incident response workflows: Provides detailed incident summaries, updates, and escalation policies, improving team awareness and response.
    • 700+ Integrations: Works well with various monitoring tools, streamlining workflows and consolidating information.
    • Reduce Noise: Pagerduty’s AIOps help reduce noise and alert fatigue 

    Cons:

    • Cost Considerations: Pagerduty charges a very high premium for its flagship features and if you were in a position needing most of these features it can get quite expensive

    Pagerduty Pricing:  Free for up to 5 users, paid plans start at $21/month

    xMatters

    xMatters Incident Management Dashboard

    xMatters offers a reliable and affordable incident management solution compared to pricier competitors like PagerDuty. While it may not boast the most advanced features, it provides a solid foundation for handling alerts, escalations, on-call scheduling, and communication. It's ideal for organizations seeking an efficient, no-frills option for managing service disruptions.

    Pros:

    • Cost-effective: Lower price tag compared to other platforms.
    • Core features: Covers essential incident management needs like alerts, escalations, on-call, and communication.
    • Automation: Streamlines workflows for faster issue resolution.

    Cons:

    • Less advanced: May lack cutting-edge features offered by competitors.
    • Fewer integrations: Might have limited integration options with specific tools.
    • Simpler interface: The interface might be less intuitive for complex needs

    xMatters Pricing: Free for up to 10 users, paid plans start at $9/month

    .

    Opsgenie

    Opsgenie Incident Management dashboard 

    Launched in 2012, Opsgenie is a veteran incident management platform known for its affordability and centralized approach to handling alerts, escalations, on-call scheduling, and communication. Acquired by Atlassian in 2018, concerns have arisen regarding its update frequency and support quality, with reports of outages exceeding 2 weeks. 

    Pros:

    • Centralized Management: Streamline your incident response with a unified platform for alerts, on-call, and communication.
    • Alert Routing: Ensure critical issues reach the right team members instantly with intelligent routing capabilities.
    • Scheduling Tools: Manage on-call schedules effectively and guarantee the right people are notified during incidents.
    • Reporting & Analytics: Gain valuable insights into trends and optimize incident response processes.

    Cons:

    • Reported Stability Issues: Recent reports indicate potential concerns regarding platform uptime and reliability.
    • Limited Update Frequency: The platform has not seen major updates for a long time.

    Opsgenie Pricing:  Free for up to 5 users, paid plans start at $9/month 

    Splunk On-Call (Victorops)

    Splunk On-Call Incident Management dashboard 

    Formerly known as VictorOps, Splunk On-Call offers streamlined on-call scheduling and escalation policies, automates administrative tasks, provides data-driven insights to illuminate trends, optimize response, and silence unnecessary alerts. Automated workflows further streamline incident handling through automatic escalations and war room notifications.

    Pros:

    • Strong feature set: Offers comprehensive incident management capabilities.
    • Competitive pricing: May be more affordable than leading competitors.
    • Data-driven approach: Helps teams identify trends and improve response efficiency.
    • Automation: Reduces manual tasks and ensures faster incident resolution.

    Cons:

    • Brand recognition: May not be as widely known as other options.
    • Splunk integration: Tightly coupled with the Splunk ecosystem, might not be ideal for non-Splunk users.

    Splunk On-Call Pricing:  No free plans, pricing is not transparent 

    Moogsoft

    Moogsoft Incident Management dashboard 

    Moogsoft, acquired by Dell in 2023, is an AIOps platform that reduces IT operations complexity. It uses machine learning to sniff out incidents before they erupt, automates incident response, and even digs into the root cause like a tech Sherlock Holmes. While not perfect, with some stability hiccups and limited customization, Moogsoft offers a powerful toolkit for proactive IT teams.

    Pros:

    • Predictive Prowess: Moogsoft's AI anticipates IT issues before they cause chaos, keeping your systems humming.
    • Event Correlation & Root Cause Analysis: Moogsoft's machine learning pinpoints the real culprit behind problems, saving you valuable time and frustration.
    • Automation Army: Say goodbye to repetitive tasks. Moogsoft automates parts of incident response, freeing you to focus on more strategic initiatives.

    Cons:

    • Stability Jitters: Occasional hiccups can disrupt the smooth flow of operations.
    • Customization Cravings: Some users wish for more flexibility to tailor the platform to their specific needs.

    Moogsoft Pricing: No free plans, pricing is not transparent 

    All of the above-listed software score decently well in the key functionalities an incident management platform must cover - On-Call Scheduling & Management, Alerting and notifications, Incident response workflows, and Integrations offered. That said if we were to choose a winner it would be Squadcast for its all-around capabilities across all the functionalities while coming at a reasonable price which organizations of all sizes can adopt without breaking the bank. Squadcast lets you access Public API's for all our features, Terraform & Migration support too. Getting started with Squadcast is easy, just sign up for a 14-day free trial and explore the platform at your pace.

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    February 7, 2024
    February 7, 2024
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    The 6 Best Incident Management Software in 2024

    The 6 Best Incident Management Software in 2024
    Feb 7, 2024
    Last Updated:
    Feb 7, 2024

    When the siren blares and your IT infrastructure is under siege, panic can be your worst enemy. In the heat of these digital battles, robust incident management software becomes your indispensable weapon. Forget fumbling through spreadsheets and frantic Slack threads – you need a clear-headed commander-in-chief, a champion of incident response who orchestrates your team to victory.

    But navigating the crowded landscape of incident management tools can be daunting. Fear not, brave warrior! We've done the heavy lifting for you, to bring you the 6 best incident management software options in 2024. Whether you're a startup or a seasoned enterprise, we've got the intel you need to fortify your defenses and conquer every IT incident with confidence.

    The best free and paid incident management software 

    • Squadcast for On-Call + Incident Response + Reliability Workflows
    • Pagerduty for Advanced AIOps
    • xMatters for mature Incident Response Workflows
    • Opsgenie for simple and intuitive On-Call Management
    • Splunk On-Call (previously Victorops) for basic On-Call
    • Moogsoft for advanced Correlation and Collaboration

    What features make the best Incident Management Software?

    The incident management process takes its unique shape in different organizations, so choosing one to meet all your needs can be difficult. That said, certain aspects are common across most incident management processes.

    Here's what we looked for while researching and curating this list 

    • On-Call Scheduling & Management: Having the right team ready to work on incidents minimizes downtime and ensures smooth incident response. Features like automated scheduling, calendar exports, manual overrides, schedule templates, and escalation policies, ensure the right people are notified immediately.  
    • Alerting and notifications: Delivering timely and accurate alerts according to severity reduces response time and unnecessary escalations. Features like customizable notifications, multi-channel delivery, and on-call rotations ensure critical alerts reach the right people instantly.
    • Incident response workflows: Guiding teams through defined steps fosters efficient incident resolution, reduces confusion, and accelerates recovery. Features like Runbooks, automated workflows, task management, and knowledge base integration streamline and empower response efforts.
    • Integrations: Integrations are crucial to help you connect your stack to a centralized incident management platform to aid in event aggregations and provide a single-pane view of your system. API integrations, data dashboards, and third-party tool integrations ensure a unified platform for incident analysis and resolution.

    Pricing: Aligning cost with needs ensures value without budget strain. Software: Flexible pricing models and feature packages allow you to choose the solution that best fits your team and incident volume.

    The best Incident Management Software at a glance

    Tools Best for Pricing
    Squadcast On-Call + Incident Response + Reliability Workflows Paid plans start at $9/month. Also offers a generous free plan and 14-day free trials on all paid plans.
    Pagerduty Advanced AIOps Paid plans start at $21/month. Most of the advanced features have to be bought as add-on bundles. Offers a very limited free plan and free trial on paid plans.
    xMatters Mature incident response workflows Paid plans start at $9/month. Most of the features are available only in the Advanced plan for which the pricing is not transparent.
    Opsgenie Simple and intuitive On-Call Management Paid plans start at $9/month and go up to $35/month. Offers a limited free plan and a 14-day trial on all paid plans.
    Splunk On-Call Basic On-Call Pricing is not transparent and varies depending on requirements.
    Moogsoft Advanced Correlation and collaboration Opaque pricing model, requiring one to contact the team for a custom quote.

    Best incident management software for DevOps and SREs

    Squadcast

    Squadcast Incident Management features 

    Squadcast offers a comprehensive incident management solution, combining on-call scheduling, incident response, and reliability workflows into a single platform. This integrated approach promises to simplify incident resolution and improve uptime.

    Pros:

    • A unified platform eliminates the need for multiple tools.
    • Robust incident response features like Runbooks and collaboration links
    • Noise reduction and automation powered by AI/ML
    • Workflows to streamline incident resolution.
    • Built-in SLO tracker and Status Pages
    • Provides the best price-to-value ratio in the market.

    Cons:

    • Could get difficult to keep up with continuous product updates and features

    Squadcast Pricing:  Free for up to 5 users, Paid plans start at $9/month

     

    Pagerduty

    Pagerduty Incident Management Dashboard

    Founded in 2009, it streamlines incident response with intelligent alert routing, AIOps to reduce noise, and incident response workflows with faster resolution. While not without its shortcomings (pricey), Pagerduty can be a lifesaver for teams juggling critical systems and sleep schedules.

    Pros:

    • Efficient Alert Routing: Ensures the right people receive alerts based on urgency and expertise, reducing unnecessary notifications.
    • Incident response workflows: Provides detailed incident summaries, updates, and escalation policies, improving team awareness and response.
    • 700+ Integrations: Works well with various monitoring tools, streamlining workflows and consolidating information.
    • Reduce Noise: Pagerduty’s AIOps help reduce noise and alert fatigue 

    Cons:

    • Cost Considerations: Pagerduty charges a very high premium for its flagship features and if you were in a position needing most of these features it can get quite expensive

    Pagerduty Pricing:  Free for up to 5 users, paid plans start at $21/month

    xMatters

    xMatters Incident Management Dashboard

    xMatters offers a reliable and affordable incident management solution compared to pricier competitors like PagerDuty. While it may not boast the most advanced features, it provides a solid foundation for handling alerts, escalations, on-call scheduling, and communication. It's ideal for organizations seeking an efficient, no-frills option for managing service disruptions.

    Pros:

    • Cost-effective: Lower price tag compared to other platforms.
    • Core features: Covers essential incident management needs like alerts, escalations, on-call, and communication.
    • Automation: Streamlines workflows for faster issue resolution.

    Cons:

    • Less advanced: May lack cutting-edge features offered by competitors.
    • Fewer integrations: Might have limited integration options with specific tools.
    • Simpler interface: The interface might be less intuitive for complex needs

    xMatters Pricing: Free for up to 10 users, paid plans start at $9/month

    .

    Opsgenie

    Opsgenie Incident Management dashboard 

    Launched in 2012, Opsgenie is a veteran incident management platform known for its affordability and centralized approach to handling alerts, escalations, on-call scheduling, and communication. Acquired by Atlassian in 2018, concerns have arisen regarding its update frequency and support quality, with reports of outages exceeding 2 weeks. 

    Pros:

    • Centralized Management: Streamline your incident response with a unified platform for alerts, on-call, and communication.
    • Alert Routing: Ensure critical issues reach the right team members instantly with intelligent routing capabilities.
    • Scheduling Tools: Manage on-call schedules effectively and guarantee the right people are notified during incidents.
    • Reporting & Analytics: Gain valuable insights into trends and optimize incident response processes.

    Cons:

    • Reported Stability Issues: Recent reports indicate potential concerns regarding platform uptime and reliability.
    • Limited Update Frequency: The platform has not seen major updates for a long time.

    Opsgenie Pricing:  Free for up to 5 users, paid plans start at $9/month 

    Splunk On-Call (Victorops)

    Splunk On-Call Incident Management dashboard 

    Formerly known as VictorOps, Splunk On-Call offers streamlined on-call scheduling and escalation policies, automates administrative tasks, provides data-driven insights to illuminate trends, optimize response, and silence unnecessary alerts. Automated workflows further streamline incident handling through automatic escalations and war room notifications.

    Pros:

    • Strong feature set: Offers comprehensive incident management capabilities.
    • Competitive pricing: May be more affordable than leading competitors.
    • Data-driven approach: Helps teams identify trends and improve response efficiency.
    • Automation: Reduces manual tasks and ensures faster incident resolution.

    Cons:

    • Brand recognition: May not be as widely known as other options.
    • Splunk integration: Tightly coupled with the Splunk ecosystem, might not be ideal for non-Splunk users.

    Splunk On-Call Pricing:  No free plans, pricing is not transparent 

    Moogsoft

    Moogsoft Incident Management dashboard 

    Moogsoft, acquired by Dell in 2023, is an AIOps platform that reduces IT operations complexity. It uses machine learning to sniff out incidents before they erupt, automates incident response, and even digs into the root cause like a tech Sherlock Holmes. While not perfect, with some stability hiccups and limited customization, Moogsoft offers a powerful toolkit for proactive IT teams.

    Pros:

    • Predictive Prowess: Moogsoft's AI anticipates IT issues before they cause chaos, keeping your systems humming.
    • Event Correlation & Root Cause Analysis: Moogsoft's machine learning pinpoints the real culprit behind problems, saving you valuable time and frustration.
    • Automation Army: Say goodbye to repetitive tasks. Moogsoft automates parts of incident response, freeing you to focus on more strategic initiatives.

    Cons:

    • Stability Jitters: Occasional hiccups can disrupt the smooth flow of operations.
    • Customization Cravings: Some users wish for more flexibility to tailor the platform to their specific needs.

    Moogsoft Pricing: No free plans, pricing is not transparent 

    All of the above-listed software score decently well in the key functionalities an incident management platform must cover - On-Call Scheduling & Management, Alerting and notifications, Incident response workflows, and Integrations offered. That said if we were to choose a winner it would be Squadcast for its all-around capabilities across all the functionalities while coming at a reasonable price which organizations of all sizes can adopt without breaking the bank. Squadcast lets you access Public API's for all our features, Terraform & Migration support too. Getting started with Squadcast is easy, just sign up for a 14-day free trial and explore the platform at your pace.

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    February 7, 2024
    February 7, 2024
    Share this post:
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      Learn how organizations are using Squadcast
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      Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics
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      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds...
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...
      Alexandre Lessard
      System Analyst
      Martin do Santos
      Platform and Architecture Tech Lead
      Sandro Franchi
      CTO
      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2022 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2 Users love Squadcast on G2
      Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.
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      mapgears
      "Mapgears simplified their complex On-call Alerting process with Squadcast.
      Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...
      Alexandre Lessard
      System Analyst
      bibam
      "Bibam found their best PagerDuty alternative in Squadcast.
      By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...
      Martin do Santos
      Platform and Architecture Tech Lead
      tanner
      "Squadcast helped Tanner gain system insights and boost team productivity.
      Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...
      Sandro Franchi
      CTO
      Revamp your Incident Response.
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      Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
      Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
      Users love Squadcast on G2
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