🔥 Now Live: Our Latest Enterprise-Grade Feature - Live Call Routing!

Squadcast Guide

Here are few videos to help you get started.

Start For Free Now

Browse by Categories

Categories

Collaboration

a

Dashboard

a

Event Tags

a

Postmortems and Automated Timelines

a

Role Based Access Control

a

Schedules

a

Squadcast Actions

a

Collaboration

Bidirectional Slack support for collaboration and annotation features allow for recording incident activity accurately.

<div class="wistia_responsive_padding" style="padding:53.96% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/j2q5f8eew8?videoFoam=true" title="squadcast-slack Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Dashboard

One realtime view for your entire team. Always up-to-date. Make decisions in the midst of incidents without worrying about stale information or communication lags.

<div class="wistia_responsive_padding" style="padding:57.29% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/aoqz4ifpn3?videoFoam=true" title="real-time Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Event Tags

Event tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organise events with tags.

<div class="wistia_responsive_padding" style="padding:50.0% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/ypl46p19fr?videoFoam=true" title="Video-Update Tags" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Postmortems and Automated Timelines

With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. We also have a few pre-defined postmortem templates from the likes of Google, Azure and others. You can also choose to create new templates/modify existing ones. Available to download in MD and PDF formats.

<div class="wistia_responsive_padding" style="padding:53.75% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/9kteypo4dn?videoFoam=true" title="Start Postmortem Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Role Based Access Control

RBAC helps you provide special permission to specific users within the platform. With custom user roles, you can effectively control access to the platform’s features, data, and grant authority as required.

<div class="wistia_responsive_padding" style="padding:54.79% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/ioz6io4hm6?videoFoam=true" title="rbac-full-vid-v01 Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Schedules

<div class="wistia_responsive_padding" style="padding:56.04% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/rz8yw9wizn?videoFoam=true" title="Schedules Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Squadcast Actions

Take actions, including rebuilds, rollbacks, and many more in response to critical incidents right from within Squadcast. Maximum incident response. Minimum context switches.

<div class="wistia_responsive_padding" style="padding:51.25% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/t3q55evl37?videoFoam=true" title="squadcast-actions Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Was this helpful?

Yes

No

Oh Damn, Let us know what went wrong.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Collaboration

Bidirectional Slack support for collaboration and annotation features allow for recording incident activity accurately.

<div class="wistia_responsive_padding" style="padding:53.96% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/j2q5f8eew8?videoFoam=true" title="squadcast-slack Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Dashboard

One realtime view for your entire team. Always up-to-date. Make decisions in the midst of incidents without worrying about stale information or communication lags.

<div class="wistia_responsive_padding" style="padding:57.29% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/aoqz4ifpn3?videoFoam=true" title="real-time Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Event Tags

Event tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organise events with tags.

<div class="wistia_responsive_padding" style="padding:50.0% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/ypl46p19fr?videoFoam=true" title="Video-Update Tags" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Postmortems and Automated Timelines

With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes. We also have a few pre-defined postmortem templates from the likes of Google, Azure and others. You can also choose to create new templates/modify existing ones. Available to download in MD and PDF formats.

<div class="wistia_responsive_padding" style="padding:53.75% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/9kteypo4dn?videoFoam=true" title="Start Postmortem Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Role Based Access Control

RBAC helps you provide special permission to specific users within the platform. With custom user roles, you can effectively control access to the platform’s features, data, and grant authority as required.

<div class="wistia_responsive_padding" style="padding:54.79% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/ioz6io4hm6?videoFoam=true" title="rbac-full-vid-v01 Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Schedules

<div class="wistia_responsive_padding" style="padding:56.04% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/rz8yw9wizn?videoFoam=true" title="Schedules Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Squadcast Actions

Take actions, including rebuilds, rollbacks, and many more in response to critical incidents right from within Squadcast. Maximum incident response. Minimum context switches.

<div class="wistia_responsive_padding" style="padding:51.25% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><iframe src="https://fast.wistia.net/embed/iframe/t3q55evl37?videoFoam=true" title="squadcast-actions Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen msallowfullscreen width="100%" height="100%"></iframe></div></div> <script src="https://fast.wistia.net/assets/external/E-v1.js" async></script>

Was this helpful?

Yes

No

Oh Damn, Let us know what went wrong.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics

"Mapgears simplified their complex On-call Alerting process with Squadcast.

Squadcast has helped us aggregate alerts coming in from hundreds...

Read Case Study

"Bibam found their best PagerDuty alternative in Squadcast.

By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...

Read Case Study

"Squadcast helped Tanner gain system insights and boost team productivity.

Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability...

Read Case Study

Alexandre Lessard

System Analyst

Martin do Santos

Platform and Architecture Tech Lead

Sandro Franchi

CTO

Squadcast is a leader in Incident Management on G2

Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2

Squadcast is a leader in Americas IT Alerting on G2

Best IT Management Products 2022

Squadcast is a leader in Europe IT Alerting on G2

Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2

Users love Squadcast on G2

Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.

What our
customers
have to say

"Mapgears simplified their complex On-call Alerting process with Squadcast.

Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...

Read Case Study

Alexandre Lessard

System Analyst

"Bibam found their best PagerDuty alternative in Squadcast.

By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...

Read Case Study

Martin do Santos

Platform and Architecture Tech Lead

"Squadcast helped Tanner gain system insights and boost team productivity.

Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...

Read Case Study

Sandro Franchi

CTO

See Squadcast in Action

Provide your teams with operational efficiency and achieve fastest incident resolution times.
Take a live demo and see how our SRE platform is better than any other PagerDuty alternatives.

Schedule a 1:1 Demo

Incident Response Mobility

Manage incidents on the go with Squadcast mobile app for Android and iOS devices

apple store