IT Downtime Cost / Downtime Calculator

It is calculated by multiplying the average dowtime in minutes, number of incidents per month and the average cost of downtime per minute.

There are several key steps that can be taken to minimize the risk of downtime, including implementing redundant systems, performing regular backups, and conducting thorough testing to identify and fix potential issues before they impact production. Monitoring and alerting are also critical components of preventing downtime, as they allow teams to quickly detect and address issues as they arise. Additionally, having a well-defined incident response plan and clear communication channels can help ensure that downtime incidents are resolved as quickly and efficiently as possible, minimizing their impact on users and business operations.

1. Enter your Annual ARR.
2. Enter the number of critical incidents per month.
3. Enter the average time you take to resolve each incidents in minutes.
4. Press Calculate

SLA stands for Service Level Agreement, which is a contractual agreement between a service provider and a customer that defines the level of service expected to be delivered. The SLA typically outlines the key performance indicators (KPIs) that will be used to measure the quality of service, such as uptime, response time, and resolution time. It also includes details on the consequences of failing to meet these targets, such as penalties or compensation.

Downtime refers to the period during which a service or system is unavailable and cannot fulfill its intended function. It can be caused by a variety of factors, including hardware or software failures, network outages, human error, or malicious attacks. Downtime can have serious consequences for businesses, including lost revenue, diminished customer trust, and damage to reputation. As an SRE, it is essential to minimize downtime by implementing robust monitoring and alerting systems, conducting frequent performance testing, and ensuring that backup and recovery processes are in place and regularly tested.